Customer Care Fresher Jobs in Faizabad

### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance

Job Title: Ground Staff - AviationJob Overview:As a Ground Staff member in aviation, you will be at the heart of airport operations, ensuring seamless travel experiences for passengers and safe, efficient aircraft handling. Your role will involve customer service, baggage management, aircraft servicing, and supporting safety protocols. If you are a proactive, energetic individual with a passion for aviation, this role offers exciting opportunities to be part of a dynamic team.Key Responsibilities:Provide excellent customer service by assisting passengers with check-in, boarding, and any inquiries.Oversee the smooth handling of luggage, including sorting, loading, and unloading baggage.Assist in the preparation of aircraft by ensuring cleanliness, refueling, and safety checks.Ensure that all ground safety regulations are strictly followed during operations.Offer assistance with passenger boarding, disembarkation, and handling of special requests.Coordinate with airline personnel, ground operations, and security staff to ensure seamless operations.Manage passenger queries, complaints, and ensure a positive airport experience.Qualifications:Age between 18 and 27 years.Working Conditions:Dynamic, airport-based environment with varying weather conditions.Rotating shifts, including early mornings, evenings, weekends, and public holidays.

Job Title: Cabin CrewJob Overview:As a Cabin Crew member, you will be the face of the airline, ensuring a safe, comfortable, and pleasant flying experience for passengers. Your primary responsibility is to deliver exceptional customer service, ensure passenger safety, and handle in-flight duties with professionalism and care.Key Responsibilities:Conduct pre-flight safety checks and ensure all emergency equipment is in place and functional.Welcome passengers on board, assist with seating, and provide in-flight instructions.Serve meals, beverages, and offer duty-free products while ensuring passenger comfort.Respond to passenger needs, including handling special requests, providing assistance, and resolving issues.Maintain cabin cleanliness and organization throughout the flight.Handle emergency situations, including medical incidents, fire, and evacuations, following established procedures.Provide first aid assistance when needed, and work with the flight crew to manage any safety or security concerns.Ensure compliance with aviation regulations and company policies during all stages of the flight.Qualifications:Age between 18 and 30 years (depending on the airline).Working Conditions:Travel frequently, including domestic and international flights.Work in rotating shifts, including nights, weekends, and holidays.Must adhere to uniform and grooming standards.Extended periods of standing, walking, and managing cabin service during flights.

Ground Staff in AviationPosition Title: Ground Staff AviationDepartment: Airport OperationsLocation: Various Airports Job Summary:The Ground Staff in aviation plays a critical role in ensuring smooth airport operations by assisting passengers, coordinating flights, and ensuring safety and security on the ground. Ground staff are responsible for providing services at the airport such as check-in, baggage handling, customer service, and flight operations support.Key Responsibilities:Customer Service:Check-in & Boarding Assistance:Security & Safety:Baggage Handling:Flight Operations Support:Age Criteria:Candidates should be between 18 to 27 years of age at the time of application.Salary & Benefits:Competitive salary based on experience.Benefits include health insurance, travel allowances, and employee discounts.