Customer Service Executive

NPM Recruitment

job title: customer service executive (inbound upstox / metropolis process)

company: mhlib

location: mumbai & thane (work from office)

industry: bpo / healthcare & financial support

job overview:

we are urgently hiring for inbound customer service roles in metropolis (healthcare) and upstox (stockbroking ib process). these are pure customer service profiles no sales, no targets, no pressure.

whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining.

key responsibilities:

handle inbound calls for either metropolis lab services or upstox ib-related customer queries

assist customers with inquiries, bookings, or support requests

deliver accurate information and professional assistance

ensure a high level of customer satisfaction and empathy

requirements:

minimum qualification: hsc (12th pass)

experience:

freshers: welcome to apply

experienced: preferred in customer service

language: good english communication skills (mandatory)

gender: open to all

age limit: 18 to 35 years

work location:

metropolis process: mumbai office

upstox process: thane highstreet office

shift timings:

metropolis process:

rotational day shifts between 7:00 am 11:00 pm

no night shifts post 11 pm

6 days working | 1 rotational weekly off

upstox ib process:

fixed shift: 8:00 am 5:00 pm

6 days working | 1 weekly off

salary:

upstox process:

freshers: 18,836 ctc | 16,258 in hand

metropolis process:

freshers: 16,000 in hand

experienced: 17,000 in hand

perks & benefits:

only 1 operations round of interview fast and simple

immediate joining opportunity

no sales / no targets / no pressure

supportive team & professional work environment

• Experience

  1 - 2 Years

• No. of Openings

  20

• Education

  12th Pass, Any Bachelor Degree

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  High-Street Corporate Center, 1th Floor Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607