Customer Care Executive Graduate Jobs in Mohali

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

WritingWE ARE HIRING!JOIN OUR TEAMCUSTOMER SUPPORT EXECUTIVEU.S. HEALTHCARE PROCESS Work From Home Pan India Package: 4 LPA CTC

Job Description: To escalate the queries of the customer via call, phone & Chat, mail. Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customer

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.

Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

Job title - Customer support executiveLocation- MohaliQualification- Graduated/postgraduatedFluent English neededComfortable in rotational shiftsCab facilityIncentivesCall or whatsapp at 6239334478

Hiring for 2 Customer Support Executive Jobs in Mohali, for Freshers,Required Educational Qualification is : ANY Bachelor Degree with Good knowledge in Customer Care, Good Communication Skills, Customer Support, Social Media Marketing etc.

Job Title: Customer Care ExecutiveDepartment: Customer Support / BPO OperationsLocation: Mohali, PunjabJob Type: Full-TimeSalary: Up to 23,000 per month (based on experience and communication skills)Experience: 02 Years (Freshers can apply)Shift: Rotational / Day / Night (as per process requirement)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Care Executives. The ideal candidate will be responsible for handling customer queries, resolving issues, and delivering an excellent customer experience via voice, chat, or email.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Respond to customer queries and complaints in a timely and efficient manner.Provide accurate information about products/services and resolve issues.Maintain a positive, empathetic, and professional attitude with customers at all times.Record customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Escalate unresolved issues to the appropriate departments.Requirements:Minimum 12th Pass / Graduate in any stream.Good communication skills in English and Hindi (additional regional languages are a plus).Basic computer knowledge and typing skills.Ability to remain calm and courteous under pressure.Willingness to work in rotational shifts.Prior BPO/call center experience is an advantage, but not mandatory.Benefits:Competitive salary with incentivesPaid training providedPerformance-based bonusesGrowth and internal promotion opportunitiesFriendly and supportive work environmentApply now and start your journey in a growing BPO company!To apply, email your resume to (hr@jiobabagroup.com)] or call (+91 73497 82168 )

My Immigrator, a leading immigration consultancy in Mohali, is urgently hiring Study Visa Counsellors. The ideal candidate should have 2 to 5 years of experience in student visa counselling and guiding students for overseas education.Responsibilities:Provide counselling and guidance to students for study visa applications.Handle student queries and explain study abroad opportunities.Assist with documentation and visa filing process.Stay updated with the latest visa policies and requirements.Maintain strong communication with students and parents.Requirements:Minimum 2 years of experience in Study Visa Counselling.Strong knowledge of overseas education and visa filing.Excellent communication and interpersonal skills.Ability to handle student queries confidently.

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Hiring for international bpo, required a fluent English candidate.Call or whatsapp:8283997169

Location: Mohali, PunjabSalary: 20,100 CTC + 3,000 Night Shift AllowanceQualification: Graduate (Freshers and Experienced welcome)Job Description:Join our team as a Voice Executive and be part of a dynamic BPO environment. Youll handle customer inquiries, provide support, and ensure a seamless client experience. Strong communication skills and adaptability for night or rotational shifts are essential.Perks:5-day work week.Night shift allowance.Cab facility available.Contact: Angel 7888341376

Urgent requirement candidate International bpo Customer care executive Salary 22k 33k

Require Retails sales Executive having good knowledge in Handling stores, Billing, Inventory, Inhouse Barnd of FMCG, cosmetics, Men's and women Appeals, Footwear.

We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts

Hiring for Customer care executivejob location - Mohalisalary - upto 25kQualification - 12thGood communication skills required.

Urgent Requirement candidates for international bpo jobsQualification graduationEnglish Speaking fluent5 days workingNight shift JobCab facilities

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali