Customer Care Executive Fresher Jobs in Mohali

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

JD- Good English communication skills Client Interface. Team player. Willing to work in shifts. Customer handling.Handle customer queries through calls, emails, or chat.Resolve customer complaints and provide effective solutions.Maintain customer records and ensure customer satisfaction.

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

We are looking for a motivated Customer Care Executive to join our team in SAS Nagar Mohali. This is a full-time position ideal for individuals with 0 to 1 year of experience. The role involves assisting customers and ensuring their satisfaction.nnKey Responsibilities:nn1. Customer Support: Provide timely and helpful responses to customer inquiries via phone, email, or live chat. Ensure that customers feel valued and heard.nn2. Issue Resolution: Assist customers in resolving their issues effectively. This may involve troubleshooting problems or working with other teams to find solutions.nn3. Product Knowledge: Maintain a strong understanding of our products and services to provide accurate information to customers. This knowledge will help in offering appropriate recommendations.nn4. Feedback Collection: Gather customer feedback regarding their experience and products. This information is crucial for improving services and customer satisfaction.nn5. Documentation: Maintain records of customer interactions and transactions. Accurate documentation is essential for tracking issues and ensuring follow-up.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade. Strong communication skills, both spoken and written, are essential for effective interaction with customers. A friendly and patient demeanor is important, along with the ability to work in a team. Basic computer skills are necessary to navigate customer support tools and maintain records. A willingness to learn and adapt in a fast-paced environment is also vital for success in this role.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are looking for a Customer Care Executive to join our team in Mohali. In this role, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: You'll handle phone calls, emails, and chats from customers, addressing their questions and concerns promptly.- Provide Product Information: Educate customers about our products and services, guiding them to make informed choices.- Resolve Issues: Assist customers in troubleshooting problems, ensuring they receive effective solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in the database, ensuring accuracy for future interactions.- Follow Up: Contact customers to follow up on their queries and confirm their satisfaction with the solutions provided.- Collaborate with Teams: Work closely with other departments to escalate issues that require additional support or resolution.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. A good command of the English language is essential. You should have a friendly and professional demeanor, demonstrating empathy and patience with customers. Strong problem-solving skills are crucial for addressing and resolving customer issues efficiently. Basic computer skills are needed to manage databases and communicate through various platforms. The position is suitable for candidates with 0 to 6 years of experience. A minimum education level of 12th grade is required. Flexibility in working hours may be necessary based on business needs.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

Job Description: To escalate the queries of the customer via call, phone & Chat, mail. Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customer

We are looking for a Front Office Executive to join our team in Mohali, India. This entry-level position is perfect for fresh graduates or those with limited experience who are eager to begin their career in a professional environment.The Front Office Executive will be the first point of contact for visitors and clients, making a positive impression and ensuring smooth communication within the organization. Key responsibilities include:- Greeting Visitors: Welcome guests warmly and guide them to the appropriate point of contact, ensuring they feel valued and well-received.- Answering Phone Calls: Manage incoming calls professionally, providing information as needed, and transferring calls to the relevant departments or individuals.- Scheduling Appointments: Coordinate appointments for team members, maintaining an organized calendar and ensuring that all meetings are efficiently scheduled.- Maintain Front Office: Keep the reception area tidy, ensuring it reflects a professional image and is equipped with necessary materials like brochures and business cards.Required skills and expectations include:- Communication Skills: Excellent verbal and written communication skills are essential for interacting with clients and team members effectively.- Organizational Skills: Strong organizational abilities are necessary to manage multiple tasks and appointments efficiently.- Computer Proficiency: Basic knowledge of computer applications is required to handle job responsibilities effectively.- Professional Appearance: The candidate should maintain a professional demeanor and appearance at all times, reflecting the company

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- Greeting Visitors: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- Handling Phone Calls: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- Managing Appointments: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- Maintaining the Front Desk Area: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- Assisting with Administrative Tasks: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- Good Communication Skills: You must be able to convey information clearly and interact positively with guests and colleagues.- Organizational Skills: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- Basic Computer Proficiency: Familiarity with office software and phone systems will help you perform your tasks effectively.- Professional Appearance: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- Reliability and Punctuality: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.

We are looking for a dedicated Customer Care Executive to join our team in Mohali. This role is ideal for individuals with a passion for helping others and strong communication skills. You will be the first point of contact for our customers, assisting them with their inquiries and concerns.Key Responsibilities:- Responding to Customer Inquiries: Answer customer questions via phone, email, or chat, providing accurate information to resolve issues.- Assisting with Orders and Services: Help customers with placing, tracking, and managing their orders, ensuring a smooth experience.- Handling Complaints: Address customer complaints professionally, working to find quick and effective solutions to their problems.- Maintaining Customer Records: Ensure that all customer interactions are logged and updated in the system, maintaining accurate records for future reference.- Providing Feedback: Share insights and customer feedback with management to help improve processes and services.Required Skills and Expectations:Candidates should have at least a 12th-grade education and be comfortable working full-time in an office environment. Strong verbal and written communication skills are essential for effectively interacting with customers. You should be patient, empathetic, and possess a customer-centric attitude. Basic computer skills are needed to manage customer interactions, and being able to work in a fast-paced setting is a plus. A willingness to learn and adapt quickly will help you thrive in this role. Freshers are welcome to apply, as we value a positive attitude and eagerness to grow.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. Responding to Customer Inquiries: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. Order Management: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. Issue Resolution: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. Feedback Collection: Gather customer feedback to help improve our services and share suggestions with the team.5. Record Keeping: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

We are looking for enthusiastic and customer-focused Customer Care Executives fluent in Tamil / Telugu / Kannada to handle inbound and outbound customer interactions. The ideal candidate should be able to communicate clearly, resolve customer queries efficiently, and ensure a positive customer experience.

Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.

We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Exciting Opportunity at Teleperformance Mohali!!We're on the lookout for Customer Care Executives to join our dynamic International Voice/Chat Processes!We're Looking For:Exceptional communication and writing skillsWillingness to work in rotational shiftsOpen to both freshers and experienced candidatesSalary: 32kCab facility for girls Eligibility:Undergraduates and graduates can apply!Interview Timings: 11 AM - 5PMWalk-in Interviews at:Teleperformance, Gate 1, Plot A40, Sector 75, Phase 8B, Mohali, PunjabDon't miss this chance to be part of a team that values growth,diversity, and collaboration. Ready to take the next step? Share CV at 6230029562

Customer Care, Customer Query Handling, Provide best solutions to Customer

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali