Customer Care Executive Graduate Fresher Jobs in Mohali

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

Job Description: To escalate the queries of the customer via call, phone & Chat, mail. Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customer

Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

Job title - Customer support executiveLocation- MohaliQualification- Graduated/postgraduatedFluent English neededComfortable in rotational shiftsCab facilityIncentivesCall or whatsapp at 6239334478

Hiring for 2 Customer Support Executive Jobs in Mohali, for Freshers,Required Educational Qualification is : ANY Bachelor Degree with Good knowledge in Customer Care, Good Communication Skills, Customer Support, Social Media Marketing etc.

Job Title: Customer Care ExecutiveDepartment: Customer Support / BPO OperationsLocation: Mohali, PunjabJob Type: Full-TimeSalary: Up to 23,000 per month (based on experience and communication skills)Experience: 02 Years (Freshers can apply)Shift: Rotational / Day / Night (as per process requirement)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Care Executives. The ideal candidate will be responsible for handling customer queries, resolving issues, and delivering an excellent customer experience via voice, chat, or email.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Respond to customer queries and complaints in a timely and efficient manner.Provide accurate information about products/services and resolve issues.Maintain a positive, empathetic, and professional attitude with customers at all times.Record customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Escalate unresolved issues to the appropriate departments.Requirements:Minimum 12th Pass / Graduate in any stream.Good communication skills in English and Hindi (additional regional languages are a plus).Basic computer knowledge and typing skills.Ability to remain calm and courteous under pressure.Willingness to work in rotational shifts.Prior BPO/call center experience is an advantage, but not mandatory.Benefits:Competitive salary with incentivesPaid training providedPerformance-based bonusesGrowth and internal promotion opportunitiesFriendly and supportive work environmentApply now and start your journey in a growing BPO company!To apply, email your resume to (hr@jiobabagroup.com)] or call (+91 73497 82168 )

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Hiring for international bpo, required a fluent English candidate.Call or whatsapp:8283997169

Urgent requirement candidate International bpo Customer care executive Salary 22k 33k

Location: Mohali, PunjabSalary: 20,100 CTC + 3,000 Night Shift AllowanceQualification: Graduate (Freshers and Experienced welcome)Job Description:Join our team as a Voice Executive and be part of a dynamic BPO environment. Youll handle customer inquiries, provide support, and ensure a seamless client experience. Strong communication skills and adaptability for night or rotational shifts are essential.Perks:5-day work week.Night shift allowance.Cab facility available.Contact: Angel 7888341376

We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts

Hiring for Customer care executivejob location - Mohalisalary - upto 25kQualification - 12thGood communication skills required.

Hiring For Chat Process In Mohali Location(Work from Office)Salary:- Up To 25,000/-Location:- MohaliQualification:- 12th or AboveFresher and Experience both can apply5 Days working(Rotational Shift)Cab Facility AvailableFor more informationContact:- 9988706447Email:- hr07skywaysolution@gmail.comHR Diksha

Hiring for 250 BPO Fresher Jobs in Mohali,Chandigarh, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A with Good knowledge in undefined etc.

Opening For Customer Care Executive, the job location is MohaliSitting JobNo target

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

Urgent Requirement candidates for international bpo jobsQualification graduationEnglish Speaking fluent5 days workingNight shift JobCab facilities

Hiring For Voice Process In Mohali Location(Work from Office)Salary:- Up To 25,000/-Location:- MohaliQualification:- 12th or AboveFresher and Experience both can apply5 Days working(Rotational Shift)Cab Facility AvailableFor more informationContact:- 9988706447Email:- hr07skywaysolution@gmail.comHR Diksha

Urgent Hiring for Chat Executive for BPOWork from the office only.Job Location: Mohali/ ChandigarhQualification: 12th & aboveSalary: up to 25k to 30kNo charges/ Direct HiringFor More detailsCall or WhatsApp - 7658043424Email- hr02skywaysolution@gmail.com