Customer Care Executive 12th Pass Experience Jobs in Pune

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

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As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.

Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com

Hi We are Hiring for Walkin Drive @CONCENTRIX VIMAN NAGAR PUNE On 4th sept ,2025 NEED* Experienced candidates * Minimum 1 yr of exp in international calling * Voice /chat process experience * Excellent comms 5 days working 2 days off Rotational shifts One way cab available Hiring for blended process.UK PROCESS INTERNATIONAL PROCESSPackage upto 4.5 lpa or 30% hike from previous drawn salary Cont: +91 96542 01996To schedule your interview

Job descriptionTECH MAHINDRA HIRING FOR AUSTRALIA & US PROCESS - CHATEligibility Candidates with minimum 6 months of BPO Domain. Looking for Excellent Communication Skills Experience in CHAT. Location - Yerwada, PuneCTCCHAT- Upto 4.5 LPA (hike on last drawn salary)- AustraliaProcess Details5 days working - 2 Week OffsTRANSPORTFree Cab transport - pickup and drop (Within the boundary for Male & Female)INTERESTED CANDIDATES CAN CALL/WHATSAPP THEIR CV TOHR Sushmita- 8830239127 ( Call/WhatsApp)Email SushmitaSatish.Yadav@Techmahindra.com

A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.

Hiring- *Customer Service Associate*Location - Viman Nagar, Pune.Job Role: -1. Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.2. Maintain a high standard of service quality, adhering to Agodas customer service guidelines.3. Communicate effectively with customers, ensuring a positive and helpful interaction.Qualification: -1. Minimum HSC or equivalent; a Bachelor's degree is a plus.2. Excellent communication skills in English, both verbal and written.Salary: -1. Fresher: 21K CTC 17K in hand2. Experience: Upto 24K CTC 21K in hand.Extra Benefits: -1. Performance Incentives.Shift Time & Week Off: -1. 5 Days working 24*7 Rotational Shifts (Including Night Shifts).2. 2 Rotational Week Off.Transport Facility: -1. Pick-up and Drop facility available

Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers ofhealthcare and telecommunication providers in the United States to collect on overdue andunpaid bills. As a collection specialist, you will be responsible for calling consumers on phone andnegotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating withcustomers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with establishedprocedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts,escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound)environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and workdate follow up assignments

US INbound calling experienceStrong communicationCustomer service exp.US process, International BPO/Voice process experience.

Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com

Enter customer and product details, Invoice Creation & Stock ManagementCreate invoices using tally, Handle day to day office activities and Maintain and update stock records.Conduct physical inventory checks and reconcile with digital records.

WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-Kharadi

Daily visit to the shop (General retail shop, Medical, Pharmacy shop, General store, Kirana store, stationery shop) to given area plan. improve sales performance as per given target. Simultaneously deliver the order to shopkeeper. Share the daily store visit and Sales Report.

We are seeking enthusiastic and customer-oriented individuals to join our team as Chat Support Agents. In this role, you will be responsible for engaging with customers through live chat, addressing their inquiries, resolving issues, and providing a seamless and positive experience. The position offers flexibility with both day shift and night shift options available.

Back Office Executive

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working

US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situation with customer. Excellent communication skills. Customer handling skills. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries, Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services. Demonstrated communication skills. Resolving device issues using troubleshooting techniques and providing clear and concise information. Reviewing account information and answering questions about billing or services.

WE ARE HIRING Hiring for International Voice processUS Debt CollectionsRequires Good Communication Skills We hire undergraduate Freshers also8-hours shiftsUS Rotational night shiftMedical Health Insurance Unlimited IncentivesAttractive Salary PackagesFree Transport (home pick and drop)Location-KharadiContact:8010478165

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working

Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working

Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com