Looking For International Customer Support Executive

We are looking for an International Customer Support Executive to join our team in Pune. In this full-time role, you will provide excellent support to our international customers, ensuring they have a positive experience with our products and services.

Key Responsibilities:

- Respond to Customer Inquiries: Take calls and respond to emails from customers worldwide, addressing their questions and concerns promptly and professionally.

- Provide Product Information: Assist customers by giving detailed information about our products and services, helping them make informed decisions.

- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring that all issues are handled in a timely manner to enhance customer satisfaction.

- Document Interactions: Keep accurate records of customer interactions and transactions in our systems, enabling tracking of inquiries and improving service.

- Collaborate with Teams: Work closely with other departments to relay customer feedback and improve service delivery based on customer needs and suggestions.

Required Skills and Expectations:

Candidates should have 1 to 5 years of experience in customer support, preferably in an international setting. Strong communication skills in English, both spoken and written, are essential for interacting with customers. You should be comfortable using computers and various software applications to manage customer interactions. A high school diploma is required, and a proactive attitude coupled with the ability to work in a fast-paced environment is expected. Additionally, strong problem-solving skills and a passion for helping others will be crucial for success in this role.

• Experience

  1 - 5 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  International Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Hinjewadi phase 3