Customer Care Executive

Recrudo Labs

minimum 1 year of international voice experience (customer service (billing), basic technical & sales) preferred

Ø in billing (understanding of recurring bills, billing cycle change, due date, prorated charges, auto-pay & surcharges, service charges and taxes)

Ø clarity in thought process (able to articulate his/ her thought)

Ø ability to handle tough situation with customer.

Ø excellent communication skills.

Ø customer handling skills.

Ø strong ability to multitask and take fast decisions independently.

Ø willing to work in a 24*7 environment (rotational shifts/5 days a week).

Ø customer centric & logical thinking & need to be enough spontaneous

Ø ensure timely & professional responses to all queries,

Ø experience resolving customer issues, billing, and/or handling product q&a.

Ø interest in learning new technologies.

Ø experience promoting and/or selling products and services.

Ø demonstrated communication skills.

Ø resolving device issues using troubleshooting techniques and providing clear and concise information.

Ø reviewing account information and answering questions about billing or services.

• Experience

  1 - 3 Years

• No. of Openings

  100

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office