Client Coordinator Job Vacancies in Thane

Customer Service Executive Aglius Diagnostic Process

Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*

Job Description:We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join our dynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial role in ensuring the satisfaction and retention of our clients through exceptional service and effective communication. As a CRM, you will be the primary point of contact for our clients, managing their needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities:Client Management: Ensure that all needs of clients are successfully met and managed after booking.After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered.Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns.Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage.Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience.Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed.Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution.Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all times.Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc if and when needed.Coordination: Coordination with different departments and entities such as banks to ensure the client journey is seamless.Qualifications:Strong command on English language is mandatory.

Manages employees daily operations and performanceDesigns sales strategies and processes Generates reports regarding the status of the departmentMaintains files systems and database of sales recordsHires and trains new employeesManages departmental budgetsResponds to client concerns Maintains customer relations and satisfaction

**Job Description:**Electrical Sales Engineer- Act as the main point of contact for customers, delivering exceptional service and support- Address customer inquiries and complaints professionally and courteously, escalating issues when necessary- Stay informed about company products, services, and industry trends to provide accurate information- Utilize active listening to understand customer needs and offer effective solutions- Identify opportunities for enhancing the customer experience and make recommendations for improvements- Assist customers with product setup, troubleshooting, and resolving technical issues- Process customer orders and returns quickly and accurately- Maintain and update customer records in the company database promptly and accurately- Follow up with customers after their purchase to ensure satisfaction with their experience- Prepare reports on customer satisfaction levels and highlight areas for improvement- Train and mentor new customer service representatives on company policies and procedures- Participate in team meetings and contribute to ongoing improvement efforts**Job Type:** Full-time, Permanent, Freshers Welcome**Salary:** 300,000 - 400,000 per year**Benefits:**- Cell phone reimbursement- Health insurance**Schedule:**- Day shift**Additional Pay:**- Performance bonus**Education:** Bachelor's degree (preferred)**Work Location:** In-person

At Classbuk, our mission is to:Provide quality education to millions of children worldwide by offering access to highly qualified and experienced teachers within a trusted and professional learning environment.Create financial freedom for thousands of teachers by providing the flexibility and safety of teaching from their homes.Classbuk is a global e-learning platform that offers students from Grades KG to 12 and beyond the opportunity to learn through highly personalized and interactive live online classes in over 40 academic and extracurricular subjects. Our grand vision is to establish India as the worlds knowledge capital.We take pride in delivering classes taught by the finest educators, who inspire a love for learning in students across 15+ countries.We are looking for an Operations executive / Academic Coordinator in Thane.Key responsibilities include:Daily Operations of scheduling demos, classes, reminders, and attendance tracking.Handling Billing / MIS etcManaging Teacher and Parents day to day issuesSkill(s) required:Operational skillsExcellent written and spoken English skillsExcellent knowledge of Google SheetsAgile in responding to queriesKnowledge of technology will be a big plus

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

We are urgently hiring Business Developement Executives /Sales Executives for leading international logistic & Freight Forwarding company at Bhandup, Mumbai locationAbout Company :Leading one-stop Total Logistic Solution company for international shipping and logistics needs. At competitive rates, our friendly staff will provide you with reliable, transparent, and personalized service, covering every detail of shipping your goods around the world. With over 30 years of experience as a freight forwarder, Siddhant Freight Forwarders provides the know-how to handle any challenge that may arise with your imports or exports so you can focus on what you do best, building your business.Job Summary:This entry-level position is ideal for fresh graduates looking to gain hands-on experience in sales and business development within the freight forwarding and logistics sector. The Business Development Executive will support lead generation, client acquisition, and relationship management efforts to help expand our business network.Key Responsibilities:Market Research & Lead Generation: Conduct research to identify potential clients and industry trends. Generate new leads through online research, networking, and market analysis.Client Outreach: Assist in reaching out to prospective clients via emails, phone calls, and social media to introduce our logistics services.Sales Support: Prepare sales presentations, proposals, and other documentation to support the business development team.Relationship Building: Support the team in building and maintaining strong, long-lasting client relationships.Administrative Tasks: Maintain customer databases, update CRM systems, and assist in preparing regular sales reports.Learning & Development: Attend training sessions and actively participate in learning opportunities to understand logistics operations, sales strategies, and customer management.Qualifications & Skills:Education: Bachelors degree in Business, Marke

Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Front Desk / Customer Relationship ManagerCompany Name : Elevation InteriorLocation: Thane West - ManpadaContact No: 9137123693Mail your Cv - info@elevationinterior.comResponsibilities:Greet guests warmly and professionally, registering them for arrivals and departures.Manage switchboard operations, answering phones and directing calls efficiently.Maintain a clean and organized reception area.Gather guest feedback and share it with appropriate departments to improve the overall customer experience.Develop and maintain positive relationships with key clients and generate repeat business.Qualifications:Minimum 1-2 years of experience in a customer service or hospitality role.Proven ability to multi-task and prioritize in a fast-paced environment.Excellent communication, interpersonal, and problem-solving skills.Strong organizational skills with a keen eye for detail.Proficiency in Microsoft Office Suite.A positive and professional demeanor with a genuine passion for exceeding customer expectations.Proficiency in English Communication is must.Benefits:Competitive salary .Opportunity to work in a dynamic and fast-paced environment.We are looking for a self-motivated and enthusiastic individual to join our team! If you are ready to make a difference in the guest experience, we encourage you to apply.

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Excellent analytical skills Must have worked in advance excel and Microsoft office Excellent in written and verbal communication Coordination skills and should be able to work independently Attention to details Academics: Batchelors degree in any stream Experience: Minimum 1-2 years of experience in customer service any industry non voice process Gender Any Responsibilities: He /She will be placed at the client location at Thane He / she will be one point of contact between client and location Checking pendencys and accordingly do the follow with the locations Organize and prepare for meetings with appropriate data Prioritize emails and respond when necessary Coordinate with location for the completion of task Make MIS, QC and reports for the clients

We are looking for a backoffice technical sales support person.Job roles:Enquiry replying by mails or callsmaking techno commercial offers,coordinate with staff

We are Hiring for Client Handling Executive. Payment Followup, Marketing Followup, Record Keeping, Data Entry, Quotation Etc

Dear Job Seeker,We are hiring Customer service executive for Thane west location for a Academy.Position - Customer service ExecutiveLocation - Thane (West)Experience - fresher can also applySalary - 13k to 16kJob Description.1. English communication should be good.2. Should be able to call the pending leads and track their status.3. Maintain the records of the feedback.

Job Description / Responsibilities :Maintain the enquiry log.Follow up the quotes sent (in consultation with Sales incharge).Coordinate with Partners for quotes.Act and communicate with all teams involved post sales confirmation, includes:Project definition to operation team.Introduce and connect Vedams operations team to client.Project definition to accounts team with Project analysis sheet.For projects involving partners-Send project confirmation.Raise PO request as per SOP and issue PO.Connect the partner team to Vedams operations team.Raise invoice request as per the payment terms in the quote.Follow up Operation team for project status and raise invoice request based on progress for the next stage/final.Follow up customer for payments (post invoice submissions) and coordinate with accounts team for SOA of customers.Log and maintain partner PO, Invoices and payments as per SOP.Get customer feedback (as per SOP) after project completion.Support BD team in the required tasks and monthly sales report preparation.Qualification :Bachelors in B.com or BBA or BMS with 1 to 2 years experience.Desired profile of the candidate :Graduate (BBA/BMS/B Comm. candidates) with on-hand experience with BD coordination related activities.Must have excellent verbal & written communication skills.Good presentation & CRM skillsExcellent knowledge of MS Office (especially Excel and Word)Job Location : Thane (Wagle Estate)

Hiring fresher for Brand Management AssociateLocation ThaneImmediate joining requireFreshers can be trained, developed and promoted from Business Development to Business ManagementCall HR to book your interview appointmentWe are a 24 years old marketing and advertising company, having our presence in 28 countries and 120 offices across India, having our head quarters in Mumbai. We serve to various industries across Indian market and provide the best of our services.We are looking for a candidate who is eager to handle one of our BFSI clients and interested in Client Servicing and Sales management.Role and Responsibilities -Client servicingArranging client meets and branding the servicesBranding and PromotionManaging Corporate eventsCustomer acquisitionTeam managementTraining and DevelopmentHandling a team of 15-20 associates.Overall OperationsBenefits While working with us -High earningsManagement opportunitiesDynamic and Fun-loving environmentFast paced AdvancementChallenging workOpportunities to learnTeamwork environmentOpportunities to travel

-Required team leader for real estate process- Should have team handling experience as a Team leader in any BPO- Should have worked fort a sales process- salary between 25k to 30k take home- pls call or whatsapp us immediately.

Talli is a start-up alcohol delivery service currently operating in Thane/Mulund/Navi Mumbai. After an amazing response we are now looking to expand and grow in other areas as well. We would appreciate an addition to our team who would help us grow smoothly and efficiently. Job Description:Communicate regularly with customers/clients either in person or over the telephone to identify their needs and address complaints or concerns regarding company servicesCultivating solid relationships to gain more loyal customers and clientsPitch our business to new clients and create a positive onboarding experience for our new clientsTraining and providing overall guidance to client service employees.Ensuring that the correct terms of sale are entered into the database to prevent avoidable billing issues.Provide regular updates on the progress of customer service and client servicing projects and campaigns that directly affect each client or customerPrepare a report based on thorough analysis of strengths and shortcomings of our services noted during customer/client interactionsSuggest ways to implement better business ideas to improve and grow us as a brandRequirements:Some experience working as a client servicing or customer service.Proficiency in Microsoft ExcelEffective communication and convincing skillsStrong analytical and problem-solving skills.Exceptional customer service skills.Strong phone contact handling skills and active listeningPerks and Benefits:Day shift (off on weekday)Salary range: INR 6000 - 10000 per monthPerformance bonusFlexible scheduleCell phone reimbursementCertification of Internship

Job Title: Sales Coordinator - Channel Partner RelationshipsLocation: ThaneDepartment: SalesJob Summary:We are seeking a dynamic and proactive Sales Coordinator to join our team. This role is pivotal in managing relationships with our Channel Partners (CPs), ensuring seamless communication, effective lead management, and driving sales performance. The ideal candidate will excel in relationship building, coordination, and performance tracking, playing a key role in enhancing our sales processes and partner engagement.Key Responsibilities:Partner Management: Ensure that all needs of channel partners are successfully met and managed.Problem Solving: Address and resolve all client queries promptly, ensuring a smooth and positive experience.Product & Service Guidance: Offer insights, updates and assistance regarding our products or services, ensuring they are well-informed.Proactive Communication: Understand partner needs, proactively address issues, and ensure a high level of satisfaction at all times.Coordination: Coordination with partners, different departments and teams.Key Skills & Qualifications:Polite Disposition: A friendly and professional attitude when dealing with clients.Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needs are met.Excellent Communication: Confident communication skills, both verbal and written, with partners and colleagues.Problem Solving: Ability to understand client circumstances and provide appropriate solutions.Proactive Approach: Always anticipate client needs and take proactive steps to exceed their expectations.Availability: Be readily available for calls and maintain consistent communication with partners.Qualifications:Strong command on English language is mandatory.Strong interpersonal, coordination and follow up skills.Quick learner.Ability to handle multiple tasks and maintain attention to detail.