Call Center Job Vacancies in Lower Parel

Job DescriptionWork Timings: 10:15 am - 7:15 pmWorking Days: Monday - SaturdayReports to: Team lead / Sales Manager Work Mode: 100% Work from OfficeAbout the Role:As an Associate Academic Counselor, you will play a key role in guiding prospective students through their educational journey. You will counsel students digital marketing courses, providing valuable career advice and answering their queries. In addition to managing student communications, you will mentor junior counselors and contribute to meeting set sales targets. This role requires passion for education, a strong ability to connect with students and parents, and the drive to help them succeed in their career paths.What You'll Do:Student Counseling & Guidance:Counsel students about digital marketing courses, helping them choose the right path based on their interests and career aspirations.Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.Provide expert advice on career opportunities and guide students through their learning journey.Mentorship & Team Collaboration:Mentor and support junior counselors to help them improve their counseling skills and achieve their individual targets.Assist in training new team members and ensure consistent performance across the counseling department.Target Achievement & Reporting:Consistently meet daily, weekly, and monthly targets related to student counseling and course enrollment.Calculate conversion rates and ensure efficient follow-ups with leads.Use CRM tools and sales automation systems to generate reports, track conversions, and improve sales performance.Additional Responsibilities:As a senior counselor, take on additional responsibilities as required, including but not limited to managing complex student queries, handling escalations, and overseeing larger student groups.Must-Have:Experience: 1-2 years of experience in counseling or sales, preferably in the EdTech industry.Skills: Fluent written and spoken English.Communication: Excellent interpersonal skills, active listening, and the ability to engage and inspire students.Sales & Counseling: Interest and experience in sales and educational counseling, with a strong goal-oriented mindset.Tech-Savvy: Familiarity with CRM systems and sales automation tools.Should Have:Ability to manage multiple tasks and priorities effectively in a fast-paced environment.Demonstrated leadership potential and a willingness to take on additional responsibilities as you grow in the role.Nice to Have:Prior work experience in an EdTech company, preferably within a student counseling or sales role.Certifications or knowledge in digital marketing or education counseling.RequirementsExpected Deliverables / KPIs:Calls: Minimum 60-80 connected calls per day.Revenue Targets: Consistent achievement of weekly revenue targets in line with batch requirements.Talk Time: 2-3 hours of active talk time per day on average.

Approach the Clients and understating their product needs via calls andmails.Mail the inventory list as per customization by coordinating with TeamHead/HOD.Price negotiation and quotation sharing.Closing the deal.After sale service (KYC/Consignment follow up).Payment follow up and Recovery. (If any)Co-ordinating meetings for department heads.Processing company invoices / Provided answers to customer questions viaphone and email, typically within appropriate time.Managing internal operational standards and productivity targets.Preferred candidate profile: A candidate should have good command onEnglish Language, the candidate should be comfortable for Night Shift.A candidate should have Good communication skills, Presentation skill,Sales Tactics and Capabilities.Job Type: Full-time ( 8:00 PM to 5:00 AM)Salary: 25,000.00 - 45,000.00 per month (depending on your last drawnsalary and Experience)Schedule: Night shift (US shift) ( Mon-fri)

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Designation* : Telesales executive *Preferred Candidate* : (Mandatory check)1) Candidates with BPO Sales or Tele Sales experience2) Graduate with minimum 6 months to 1year of sales experience. (ok to evaluate good under-graduates)*Roles & Responsibilities:* 1) Actively reach out to potential customers through cold calling and warm calling to generate leads.2) Handle incoming calls from potential customers, providing information about tour packages, destinations, pricing, and itineraries.3) Convert sales leads into confirmed bookings by effectively pitching tour packages, highlighting key benefits, and addressing customer concerns.4) Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.5) Establish and maintain strong relationships with clients through effective communication and follow-up.6) Meet and exceed monthly and quarterly sales targets.*Working days* : 6 days working with 1 rotational week off*Shift time* : Day shift

Key Responsibilities: Make outbound calls to potential customers to promote products/services Collect and record customer information, maintaining and updating the client database Day 2 Day - Daily CRM Functionality Update Call status, Notes, Reminders update into System Follow up on leads and prospects to convert inquiries into demo presentation Ensure clear and concise communication in both Hindi/Marathi/English Follow up with leads from calls, emails, and other marketing campaigns Achieve daily and monthly call targets and Prepare reports for review/mailSkills and Qualifications: - High school diploma or equivalent and Minimum of 2-3 year of experience in tele calling or tele marketing cold calling Strong communication and interpersonal skills Ability to multi-task, prioritize, and manage time effectively Strong communication, negotiation, and interpersonal skills. Ability to handle pressure, manage multiple tasks, and work both independently tele caller Excellent verbal and written communication skills Ability to understand clients requirements, especially in the IT/Accounts domainTech Skills Required: Proficient in MS Office - Letter Draft - Maintain Excel Sheets - Mails - Presentations Proficiency in Microsoft Excel, including advanced functions such as pivot tables & VLOOKUP Proficient in Google Suite Applications Gmail, Google Doc, Google Slides, Google Forms etc; Experience with CRM tools and lead management systems is a plusInterview Time: Interview type is In-Person only Interview Scheduled on Business Days Only Monday to Saturday Interview Time 12:00pm to 4:00pm

Financial Solution Manager who provides solution to the customers, acquires new business& AUM. Domain knowledge of Capital markets & Derivatives. Strong willingness to learn and develop in the financial industry. Effective communication skills with a keen interest in financial products. Proactive approach to tasks and a strong team player. Collaborate with Channel Partners such as IBs, Custodians, and distributors to contribute to the formulation of strategies aimed at business expansion. Coordinate with internal departments, including compliance, back office, and management, to gain a holistic understanding of operations. Assist in representing the company at various events, including international and local exhibitions, to contribute to brand visibility and growth. Learn and adapt to the financial industry landscape, actively participation in achieving team and individual goals.

Requirement for Tele Calling Executive.Good Communications Skills Which includes Hindi/EnglishGender: Female with a Good Communications SkillsBasic MS Excel Knowledge RequiredTraining Period- 1 weekExp - 6 months compulsory in telecalling

understanding client queries, suggesting suitable products & making customers understand it, convincing them to buy, making quote, proforma, invoices, documentation, effective fluent oral & written communication, coordination for sample, payment, dispatch, after sale service, should have very good followup skills candidate must be with good memory power, and organizing skills, task manager, multitasker, ambitious & with a professional attitude.- helping seniors in followups with customer, and coordination for routine office work

Job descriptionCompany Brief:Do you think it's odd then that career choices are made based on a person's Science marks?That there is no test--drive for one of the most important decisions of your life?That most teens don't even know of some of the most amazing career paths out there - like Product Design, Product Management, Storytelling, Digital Marketing, UI/UX etc?If any of the above strikes a chord, come join us on our journey at Clever Harvey. We're changing the way teenagers make career choices by letting them 'test-drive' a career before making a choice.Job role: INSIDE SALES/ STUDENTS COUNSELOR/ SALES MANAGERQualifications:* Graduate or Equivalent (final year students can also apply)* Freshers or 5+ years of work experience as Inside sales or Career counseling.**Edtech Industry experience will be a plus.Work Location: Lower ParelTimings: 11AM to 8PM (6 days working)Package: 3.6Lpa to 4.8Lpa + uncapped variables.Responsibilities:* Take complete ownership of leads assigned and enquiries received on a daily basis.* Monitor, follow-up and guide the leads/ enquiries and convert them into admissions.* Communicate with prospects via phone and email who are discovered through a variety of avenues.* Should be a pro-active, self-starter in order to meet or exceed revenue expectations.* Update CRM system with all customer communications.Skill-set Requirement:* Excellent customer handling, regularly engaging with customers in B2C businesses.* Excellent oral and written communication skills.* Should have convincing ability to convert potentials into revenue.**If interested, kindly share your updated resume.Along withNotice Period:Current CTC:Expected CTC:#Please note: This is work from an office job role in Lower Parel, Mumbai & would require you to travel to the office daily.

Diamond Atelier Private Limited is looking for a professional, target-oriented Business Development Executive to join their team in Mumbai at Lower Parel. The role requires identifying new business opportunities, building long-lasting client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for sales, excellent communication skills, and a proven record of closing deals. Key Responsibilities: Identify and approach potential clients to generate leads and drive sales growth. Present and promote products or services to prospective customers. Maintain strong relationships with existing clients and motivate them to repeat business. Prepare and deliver sales pitches tailored to client needs. Achieve monthly and quarterly sales targets. Stay informed on market trends and competitor activities. Prepare reports on sales performance and client feedback. Job Requirements: The ideal candidate for this role must have Graduate and 0 - 5 years of experience in sales/business development. Applicants should have strong negotiation skills, a customer-first approach, and the ability to work in a fast-paced environment. Candidate must be comfortable to work in night shift.

Financial Solution Manager who provide a solution to the customers, acquires new businessKnowledge of financial products like Equity, Derivatives, Commodities, Fixed Income, Mutual Funds ,Insurance Forex, etc. requiredConnect & develop relationships with key stake holders in the capital market like FPIs, HNIs, HFTs ,Fund Houses, Affluent customer & retail customer. Accountable for achieving monthly revenue targets Represent the company at both international and local trade fair ,marketing stalls, exhibitions and support the organization in such marketing events Work closely with our Channel Partners like IBs, Custodians & other distributors to formulate strategies and campaigns to increase business revenue. Work closely with other internal departments including compliance, back office and top management

Identify and onboard new clients who align with the firm's target market.Develop and execute effective client acquisition strategies, including networking, referrals, and marketing initiatives.Conduct client meetings and presentations to showcase the firm's investment offerings and expertise.

Job Openings for 1 Telephone Receptionist Job with minimum 5 Years Experience in Lower Parel, Mumbai,Parel East, Mumbai,Parel, Mumbai,Dadar, Mumbai, having Educational qualification of : Advanced/Higher Diploma, Professional Degree, B.A, B.Com, Post Graduate Diploma, Any Master Degree with Good knowledge in Receptionist Activities,Customer Calling,Basic Computer Skills,Telephone Operator,Telephone Operating,Telephone Receptionist,Telephone Handling etc.