Outbound Calling Job Vacancies in Lower Parel

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Designation* : Telesales executive *Preferred Candidate* : (Mandatory check)1) Candidates with BPO Sales or Tele Sales experience2) Graduate with minimum 6 months to 1year of sales experience. (ok to evaluate good under-graduates)*Roles & Responsibilities:* 1) Actively reach out to potential customers through cold calling and warm calling to generate leads.2) Handle incoming calls from potential customers, providing information about tour packages, destinations, pricing, and itineraries.3) Convert sales leads into confirmed bookings by effectively pitching tour packages, highlighting key benefits, and addressing customer concerns.4) Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.5) Establish and maintain strong relationships with clients through effective communication and follow-up.6) Meet and exceed monthly and quarterly sales targets.*Working days* : 6 days working with 1 rotational week off*Shift time* : Day shift

Key Responsibilities: Make outbound calls to potential customers to promote products/services Collect and record customer information, maintaining and updating the client database Day 2 Day - Daily CRM Functionality Update Call status, Notes, Reminders update into System Follow up on leads and prospects to convert inquiries into demo presentation Ensure clear and concise communication in both Hindi/Marathi/English Follow up with leads from calls, emails, and other marketing campaigns Achieve daily and monthly call targets and Prepare reports for review/mailSkills and Qualifications: - High school diploma or equivalent and Minimum of 2-3 year of experience in tele calling or tele marketing cold calling Strong communication and interpersonal skills Ability to multi-task, prioritize, and manage time effectively Strong communication, negotiation, and interpersonal skills. Ability to handle pressure, manage multiple tasks, and work both independently tele caller Excellent verbal and written communication skills Ability to understand clients requirements, especially in the IT/Accounts domainTech Skills Required: Proficient in MS Office - Letter Draft - Maintain Excel Sheets - Mails - Presentations Proficiency in Microsoft Excel, including advanced functions such as pivot tables & VLOOKUP Proficient in Google Suite Applications Gmail, Google Doc, Google Slides, Google Forms etc; Experience with CRM tools and lead management systems is a plusInterview Time: Interview type is In-Person only Interview Scheduled on Business Days Only Monday to Saturday Interview Time 12:00pm to 4:00pm

Excellent Communication Skills with good command on English, Hindi.Generate Sales and provide services to the Client for further relationship with company.Helping and guiding client to deposit for further Trading.Ability to work as Team player and Quick learnerShould be aggressive to achieve Monthly Targets.Strong follow-up skills to connect with clients at the desired time.Follow Communication protocols, guidelines, and policies of the organization.Excellent listening skills and an empathetic voice and manner.RequirementsQualification : Minimum 12thLanguage : Hindi, English, Telgu, Gujrati & Oria.Age - should be above 22 Years.Experience : Must have minimum 1 year Sales in Forex, Finance, Insurance or Investment industry.Work Days : Monday to FridayWork Time : 11AM to 08PMHuge incentives if Target is achievedNote : Only experienced or Multilingual skills would be preferred.Application Deadline: 10/1/2022