Voice Process Job Vacancies in Lower Parel

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Greetings from Mirraw.com,We are looking for Sales and Support Executive,Location - Mumbai (Lower Parel / Currey Road),This role also includes night shifts on a rotational basis.ROLE - 80% Sales , 20% Support Tracking Sales Leads. Good Track record of Sales Coordinating quotes with sales packs Providing Customer Service Managing Customer Accounts Address customer issues and resolve them in a timely and efficient manner.If interested kindly share your updated ResumeRegards,HR Team.

Customer service for voice Process for premium & elite customers Salary upto 27k net, The total CTC can be anywhere between 3 4 lpa.Work from office in Kurla office , & co. will provide systems & headset & webcam for WFH, workplace @ kurla kohinoor city mall , 3 Shifts , 6days working - 9am to 6pm , 10am to 7pm, 9pm to 6am mon to sat 6 days working, Sun off ..

* We Are Hiring! Work from home Apply today!** Location : Mumbai Localities (Mira Road to Church Gate only)* Profile - International Voice Process Job Requirements: Graduate fresher OR HSC with minimum 6 months BPO experience Excellent English communication (C2 - spoken) 5 days working, Rotation shifts / 2 rotational week-offs 3045 days training at office with rotational shifts Salary Slab: Fresher: 27,000 6 Months Exp: 29,700 1 Year Exp: 30,700 18 Months Exp: 31,700 2 Years Exp: 34,400 Interview Mode: Virtual Interviews

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Bpo Non Voice Process ExecutiveReview, confirm and report compliance with process/procedure requirements, quality certifications and Accenture delivery methodology.Perform quality inspections, document findings using required audit process/procedures. Ensure quality standards are met by creating error trend analysis and scorecards and proposing immediate action plans. Act as point of contact for policy/procedure updates. When required,develop/maintain audit processes and ensure compliance with ISO and/or quality certifications.Shift :Night Shift(Two way cabs are available)Location:MumbaiMonthly CTC:2.4LPA

Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)

The opening is for an International Call center (US shift) Candidate must be comfortable to work in night shift. Must have excellent communication and skills to handle sales and customer service work. Candidates need pitching skills to achieve sales targets. Should have worked with any international BPO for more than 6 months. Fresher also comfortable but should have excellent communication in English.Desired Candidate Profile Qualification HSC Pass and above Comfortable to work in night shifts and must have go getter attitude towards work. Must have excellent communication and sales skills.Shift timings:7:00PM to 4:00AM

Customer Service Executive Job for Banking Process1. Fresher and Experienced both Can Apply.2. Opening: - for Banking Lead Generation Process.3. Salary Fixed and Huge Incentives as per performance.4. Salary: - Minimum 13,706 to 18,500 Gross Max. (Depends Upon Candidates Caliber).5. Job Timing: - 9:30am to 6:30pm.6. 7. Qualification: - Minimum HSC Passed or Above.8. Languages: - Good & Basic and Excellent communication in English with Other Languages.9. Age Criteria: - 18 Years to 35 Years Max.10. Working Days: - Monday to Saturday and Sunday Week Off.11. Job Location- Chandivali Saki Vihar Road near to Powai (Andheri East)Regards,Shivkumar (Sr.HR Executive)From-Athena Bpo Pvt. Ltd.

We required candidates with excellent command over spoken French languageRoles and Responsibilities:Need to make calls / Cold CallingLead GenerationMake outbound calls to potential customers (Cold Calling).Generate leads through calls and follow-upsCommunicate effectively and professionally with customers.Preferred candidate profileProven experience in International outbound calling experience in French language.

Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Inbound and outbound calls from/to residents and engineers. Making appointments to get the maintenance work done.Interaction with Residents, housing and engineers. Report making. Very good in English communication is must.WORKING HOURS IST 12:30 hrs to 21:30hrs & Day light saving - IST 13:30hrs to 22:30hrsWORKING DAYS 5 days working Sat Sunday Off