Call Center Job Vacancies in Ghansoli

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.

Communicating with customers, making outbound calls to potential customersHandling incoming calls and following up on leads & renewal dataPerforming market research, Gathering, and processing data.Assisting and coordinating with the sales team.Helping Closing sales and achieving sales targets.

Desired Candidate ProfileGraduate/Undergraduate candidates can Apply.Inbound/Outbound/Customer Service/Sales process.BFSI and Technical process.1-5 years of experience in tele sales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Role: Customer Service & Sales ExecutiveIndustry Type: BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General Insurance/ Mutual FundRole: BFSI, Investments & Trading - OtherIndustry Type: BPM / BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: BFSI, Investments & Trading - OtherEducationUG: Any Graduate

We are a fast-growing BPO based in Ghansoli, Navi Mumbai, specializing in sales and customer engagement. Our mission is to deliver excellent sales performance while creating a friendly and professional work environment that encourages growth and learning.Key Responsibilities:Make outbound calls to potential customers from the provided databasePitch company products/services and generate interestConvert leads into confirmed salesMaintain accurate records of customer information and sales statusFollow up with prospective clients to ensure closuresMeet daily, weekly, and monthly sales targetsCollaborate with team leaders and managers to improve performanceCandidate Requirements:Must be HSC Pass or a Graduate (any stream)Excellent communication skills in Hindi and basic EnglishConfident, self-motivated, and target-orientedBasic computer knowledge preferredComfortable working in a fast-paced, sales-driven environmentWhat We Offer:Fixed SalaryOn-site job in Ghansoli, Navi MumbaiFriendly team and positive work cultureSales training and professional development

Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)

1. Handle outbound calls for collection activities. 2. Communicate professionally and clearly with customers. 3. Ensure timely follow-ups and achieve daily collection targets. 4. Maintain accurate records of customer interactions and follow-up details. 5. Coordinate with internal teams to resolve escalated issues.Eligibility criteria:-1) Requires average to good communication skills. 2) Males and Females both can apply. 3) Qualification: HSC / GRADUATE 4) Fresher or experienced, both can apply.

We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers 10000 - 20000 and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.Key responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer enquiries, complaints and concerns with a problem - solving mindset. Log customer interactions and trust follow -ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Key Responsibilities:Identify and Develop New Business:Seeking out and engaging with potential corporate clients to expand the customer base.Build and Maintain Client Relationships:Developing strong, lasting relationships with key decision-makers at corporate clients. Understand Client Needs:Analyzing the specific requirements and challenges of corporate clients to tailor solutions effectively. Presenting and Negotiating:Clearly articulating the value proposition of the company's offerings and negotiating favorable terms for both parties. Achieve Sales Targets:Consistently meeting or exceeding established sales quotas and revenue goals. Collaborate with Internal Teams:Working with marketing, product development, and customer support to ensure a seamless client experience. For more information you can call or message to Hariom Singh - Senior HR on +91 7304850542. He'll be active 24/7.

We're looking for a Customer Service Executive to join our team! Key Responsibilities:1. Answer customer questions: Respond to calls, emails, chats, or messages and help customers.2. Solve customer problems: Listen to customer issues, understand their concerns, and fix them quickly.3. Tell customers about our services: Share details about company's plans, features, and offers.4. Update customer info: Keep customer records up-to-date and accurate.Requirements:- Qualification: HSC or Graduate- Skills: Good communication skillsShift Details: Timings: 9 am to 8 pm (any 9 hours shift)-Working days: 6 days working

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm

KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm

About the Role:We're looking for individuals with strong communication skills to handle inbound customer queries efficiently and deliver an excellent service experience.Who Can Apply:-Graduates (Freshers are welcome)-HSC (12th pass) candidates with a minimum of 6 months of customer service experience.-Excellent English communication skills (Versant Level 5 and above)-Comfortable with rotational shifts and week-offs.Key Responsibilities:-Handle calls and assist customers with queries and support.-Maintain a positive, empathetic, and professional attitude.-Accurately document customer interactions and follow up where necessary.-Collaborate with internal teams to ensure customer satisfaction.

We are Hiring Jobs like , Telecaller , Sales , Customer Service ,Collection , Share Market , Lead Generation

Hiring Now: Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.