๐งพ Job Title: Domestic Customer Care Executive
๐ Location: Thane
๐ผ Department: Customer Service (Voice Process)
๐ Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction.
๐ง Key Responsibilities:Handle customer queries via phone calls in a polite and efficient manner
Resolve product or service-related issues promptly
Maintain accurate call records and customer interaction data
Provide information about products, services, or ongoing offers
Escalate unresolved issues to the team leader or concerned department
Ensure customer satisfaction and deliver high-quality service
๐ Requirements:Minimum 12th Pass / Graduate (any stream)
Freshers & Experienced candidates both can apply
Good communication skills in Hindi and/or English
Basic computer knowledge
Positive attitude and willingness to work in rotational shifts
๐ Shift Timing:Rotational Day Shifts (No Night Shift for females)
6 Days Working (1 Weekly Off)
๐ฐ Salary:โน14,000 โ โน/month (depending on experience and location)
Performance-based incentives available
๐ How to Apply:Interested candidates can share their resume at