We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.
Key Responsibilities:
- **Customer Support**: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.
- **Data Entry**: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.
- **Follow-Up**: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.
- **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.
Required Skills and Expectations:
Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
Experience
0 - 1 Years
No. of Openings
5
Education
12th Pass
Role
Call Center Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
19 - 27 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Mobile Allowance
Face Interview Location
75, 2nd floor back side, Sant Nagar, East of Kailash, New Delhi, Delhi 110065 Near MCD School