International BPO Job Vacancies in Delhi NCR

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- **Provide Product Information:** Educate customers about our products and services, helping them to make informed decisions.- **Maintain Customer Records:** Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- **Resolve Issues:** Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- **Follow Up with Customers:** Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- **Report Feedback:** Gather customer feedback and report insights to management to identify areas for improvement in services and processes.**Required Skills and Expectations:**- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

We are looking for a BPO Executive to join our team in Noida Sector 2. This role is ideal for candidates with little to no previous experience, making it a great starting point for your career in the business process outsourcing industry.As a BPO Executive, your main responsibilities will include handling customer queries, providing support through various communication channels, and ensuring customer satisfaction. You will assist customers by answering their questions, resolving issues, and guiding them through our services.Key Responsibilities:1. **Customer Support**: Engage with customers via phone, chat, or email to address their questions and concerns. You will be the point of contact for providing clear and accurate information.2. **Issue Resolution**: Identify and troubleshoot customer problems efficiently, ensuring timely solutions. Your ability to understand customer needs will be crucial in resolving their issues.3. **Documentation**: Keep accurate records of customer interactions and transaction details. This will help in maintaining quality service and tracking customer feedback.4. **Team Collaboration**: Work closely with team members to improve processes and share insights about customer experiences. Collaboration is essential for enhancing overall service quality.Required Skills and Expectations:Candidates must possess strong communication skills to convey information clearly and effectively. Attention to detail is important to ensure accurate documentation. A positive attitude and willingness to learn are essential for adapting to a dynamic work environment. Basic computer skills and familiarity with office software are also preferred.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.**Key Responsibilities:**- **Handle Customer Inquiries:** Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- **Resolve Issues:** Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- **Provide Product Knowledge:** Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- **Maintain Records:** Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- **Collaborate with Other Teams:** Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.**Required Skills and Expectations:**Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

Weblink.in Pvt. Ltd located in West Delhi is hiring Business Development Executives. For Night Shift.Designation: Business Development ExecutiveExperience: Min. 1 year experience in B2B / Online Sales (Experience in Holiday Packages Sale/ IT Sales / Website Sales / Resume Selling / Real Estate Services Selling / Online Services Sale)Location: West Delhi - Office Job: NO field workNo. of positions: MultipleCabs and Meals will be providedSalary- upto 32kResponsibilities :-Telesales/Outbound calling to members. No cold callingOnline sale of services to membersBusiness DevelopmentDesired skills:-Good Communication and effective convincing skillsComputer knowledge is a must. Candidates must be comfortable with chatting and the internet ...Candidates should be a fast learner and be able to handle pressureShould be a team player.Interested candidates can share their resume @hr.shruti@weblink.inOr8588892578

We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.**Key Responsibilities:**- **Assist Customers:** Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- **Problem Solving:** Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- **Follow Up:** Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- **Collaborate with Team:** Work closely with other team members to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- **Customer Focus:** A strong desire to help customers and resolve their issues in a timely manner is important.- **Problem-Solving Skills:** Ability to think critically and find solutions to customer problems is crucial.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive team environment.- **Adaptability:** Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- **Making Outbound Calls:** The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - **Lead Generation:** You will identify and gather information about potential clients to help build a strong customer database. - **Maintaining Records:** It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - **Providing Customer Support:** Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - **Following Up:** You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- **Resolve Issues:** Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- **Maintain Records:** Document customer interactions and feedback in our system to help improve service and track trends.- **Product Knowledge:** Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- **Team Collaboration:** Work with team members to achieve common goals and improve customer service processes and outcomes.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

As a Business Development Executive in New Delhi, you will play a crucial role in driving the growth of our organization by creating new business opportunities and managing client relationships. **Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to identify potential clients and industries that align with our services. This helps in expanding our customer base.- **Build and Maintain Client Relationships:** Establish strong relationships with existing and potential clients to understand their needs and ensure their satisfaction. This is essential for customer retention and repeat business.- **Prepare and Deliver Presentations:** Create compelling presentations and proposals that outline our services and their benefits. Presentations help in effectively communicating our value to potential clients.- **Negotiate Contracts:** Engage in discussions with clients to finalize agreements and contracts, ensuring that both parties interests are met. Strong negotiation skills are crucial for successful deals.- **Collaborate with Internal Teams:** Work closely with marketing, sales, and product development teams to align strategies and share client feedback. Collaboration ensures a cohesive approach to client servicing.**Required Skills and Expectations:**Candidates should have 2 to 5 years of experience in business development or sales. Excellent communication and interpersonal skills are necessary to engage with clients and present ideas effectively. Strong analytical skills will help in understanding market dynamics and client needs. A positive attitude, adaptability, and a results-oriented mindset are essential to thrive in this role. Must be comfortable working in an office environment and collaborating with various teams.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!

Job Openings for 20 International Telesales Executive Jobs with minimum 1 Year Experience in Kirti Nagar, Delhi, having Educational qualification of : B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Marketing, Outbound Calling, Marketing Communication, Online Sales, KPO, Lead Generation, Interpersonal Skills, Voice Process, Inside Sales, Negotiation Skills, Cold Calling, B2B Sales, BPO Non Voice, Outbound Sales, BPO Sales, Tele Marketing, Sales, Telesales, Tele Sales, Communication Skills etc.What we're looking for:Exceptional communication and persuasive selling skills1-4 years of experience in telesales or salesProficiency in telesales and business developmentGraduate/Bachelors degree requiredSalary up to 30,000/month + attractive incentives

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.