153

Outbound Calling Job Vacancies in Lucknow

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12th Pass Freshers For Telecaller

Arrow Matrix Digital Marketing Agency

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Jankipuram Lucknow
Outbound Calling Microsoft Excel Telecaller
We are looking for a dedicated Tele Caller to join our team in Jankipuram. This full-time position is best suited for a female candidate who has completed at least the 12th grade and has up to 2 years of experience in a similar role.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to potential customers to inform them about our products and services.- **Handle Inquiries:** Respond to questions and provide information to customers, ensuring their needs are met.- **Maintain Records:** Keep accurate records of customer interactions, updates, and feedback in our database.- **Follow-Up:** Contact existing customers to gather their feedback and encourage them to continue using our services.- **Achieve Targets:** Work towards daily and monthly call and sales targets set by the management.- **Provide Customer Support:** Assist customers in understanding services and resolve any issues they may encounter.**Required Skills and Expectations:**- Strong communication skills to effectively engage with customers and convey information clearly.- Ability to listen actively to understand customer needs and provide appropriate responses.- Basic computer skills for data entry and record-keeping.- A friendly and patient demeanor, with the ability to remain calm under pressure.- Willingness to learn and adapt in a fast-paced environment, showing enthusiasm for sales.- Good organizational skills to manage calls and tasks efficiently. This position offers an opportunity to develop your communication and sales skills in a supportive environment.
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  • 0 - 1 yrs
  • Lucknow
Outbound Calling Lead Generation Tele Marketing Call Quality Cold Calling Marketing Communication
Picture Perfect Modeling Agency is looking for confident and motivated Telecallers / Telemarketers to join our growing team.Responsibilities:* Make calls to potential clients and leads* Explain our modeling and talent services* Follow up with interested prospects* Maintain basic lead and call records* Help generate new business opportunitiesRequirements:* Good communication skills* Confidence while speaking on the phone* Hindi communication is required* Basic English communication is a plus* Freshers are welcome to apply* Sales or telecalling experience is an advantageWhat We Offer:* Opportunity to work with a growing modeling and talent agency* Performance-based growth opportunities* Professional work environment* Training and guidance
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  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Lucknow
Customer Care International BPO Voice Process Outbound Calling Good Communication Skills Call Center
We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.
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  • 1 yrs
  • 2.0 Lac/Yr
  • Lucknow
Outbound Calling Lead Generation Inbound Convincing Power Domestic BPO Voice Process
Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp
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Tellecaller - Full Time

Roadaa Infratech Pvt Ltd

  • 0 - 1 yrs
  • Gomti Nagar Lucknow
Good Communication Skills Voice Process Convincing Power Voice Support Calling Outbound Calling Mass Recruitment Bulk Hiring
Job SummaryWe are looking for a proactive and confident Telecaller to support our recruitment team by contacting machine operators and coordinating their hiring for various project sites. The candidate will be responsible for reaching out to operators, explaining job opportunities, screening candidates, and coordinating with the HR and operations teams to fulfill the company's manpower requirements.Key ResponsibilitiesMake outbound calls to machine operators for recruitment purposes.Explain job roles, project locations, salary, and company policies to potential candidates.Screen candidates based on the company's hiring requirements.Maintain a database of operators, including their skills, experience, and availability.Coordinate interviews and joining formalities with the HR and operations teams.Follow up with shortlisted candidates until they join the assigned site.Build and maintain a network of skilled operators for future manpower requirements.Update daily call reports and recruitment status in the company's records.Meet recruitment targets within the given timelines.Required SkillsExcellent communication and convincing skills.Good telephone etiquette and interpersonal skills.Ability to build rapport with candidates.Basic computer knowledge (MS Excel, Google Sheets, or CRM software).Strong follow-up and organizational skills.EligibilityGraduate (preferred).0-2 years of experience in telecalling, or customer service.Freshers with excellent communication skills are welcome to apply.Preferred ExperienceExperience hiring machine operators, construction workers, or industrial manpower is an added advantage.Job TypeFull-TimeWork LocationOffice-basedSalaryCompetitive salary based on experienceWhy Join Us?Stable career growth opportunities.Friendly and supportive work environment.Opportunity to work with a growing organization and contribute to large-scale recruitment projects.
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Telecaller Jobs For Freshers - Lucknow

Royaldreams Business Ventures IMF

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Aliganj Lucknow
Motivating Skill Outbound Calling Phone Banking Marketing Communication Presentation Skills Voice Process Convincing Power Cold Calling Outbound Sales
We are looking for a dedicated Tele Caller to join our team in Aliganj, Lucknow. As a Tele Caller, you will be responsible for contacting potential customers to promote our products and services. This is a full-time position suited for individuals who are eager to start their career in customer service. Key Responsibilities:1. **Make Outbound Calls**: You will be required to reach out to potential clients, introduce our services, and provide information about our offerings.2. **Follow Up with Leads**: It is important to keep track of leads and follow up with them to assess their interest and answer any questions they may have.3. **Record Customer Interactions**: You must maintain accurate records of calls and customer interactions in our database to help track progress and improve future efforts.4. **Achieve Targets**: Meeting sales or appointment-setting targets will be part of your role, requiring motivation and commitment to succeed. Required Skills and Expectations: Candidates should be at least 12th-grade pass and possess good communication skills, both verbal and written. A positive attitude and the ability to engage with customers are critical to this role. Applicants should be comfortable working in an office environment and have basic computer knowledge to manage calls and data entry. Previous experience in telecalling is a plus but not mandatory as on-the-job training will be provided.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Female
  • Indira Nagar Lucknow
Outbound Calling Lead Generation Marketing Communication Convincing Power Cold Calling Tele Marketing
As a Tele Sales Officer (Credit Card Process), you will play a crucial role in driving sales and enhancing customer relationships through effective communication. This position is based in Indira Nagar, Lucknow, and is suitable for females with 0 to 5 years of experience. Key Responsibilities:1. **Customer Engagement**: You will make outbound calls to potential customers, introducing them to our products and services while addressing any inquiries they may have. Building rapport with clients is essential to foster trust and encourage sales.2. **Sales Targets**: Your primary responsibility will be to achieve daily, weekly, and monthly sales targets. You will not only pitch our offerings but also follow up with leads to convert prospects into loyal customers.3. **Data Management**: You will maintain and update customer records in our database. Accurate data entry and management are vital to track sales activities and customer interactions effectively.4. **Market Research**: Understanding the market trends and customer preferences will help you tailor your sales approach. You are expected to gather feedback to improve product offerings and sales strategies.Required Skills and Expectations:To succeed, you should possess excellent verbal communication skills, with a clear and friendly tone that can persuade customers. Strong listening skills are necessary to understand customer needs better. A positive attitude, resilience in the face of rejection, and a willingness to learn are key traits. Basic computer literacy and proficiency in managing databases will enhance your performance in this role.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Lucknow
Proficiency in English Outbound Calling Domestic BPO BPO Sales Cold Calling Sales
Call centre/telegram sales job for US based client.This is a night shift job.The person will have to generate leads for the client regarding AI products.Good incentives are guaranteed on the closure of the deal.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Lucknow. The ideal candidate will assist customers by providing accurate information and resolving their issues.Key Responsibilities:1. **Customer Support**: Engage with customers through various channels, including phone, email, and chat, to address their inquiries and provide prompt solutions.2. **Issue Resolution**: Identify and troubleshoot customer problems efficiently while ensuring a positive experience throughout the interaction.3. **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively assist customers and provide appropriate recommendations.4. **Record Keeping**: Accurately document customer interactions and feedback in our system to help improve service quality and maintain records for future reference.5. **Team Collaboration**: Work closely with other team members and departments to ensure a smooth customer experience and share insights to enhance overall service.Required Skills and Expectations:Candidates should possess excellent communication skills in both English and Hindi, along with a friendly and professional demeanor. A basic understanding of computer systems is essential, along with strong problem-solving abilities. The ideal candidate will also demonstrate patience and empathy, prioritizing customer satisfaction. Candidates should be adaptable and willing to learn, as this role may involve handling various customer-related tasks. A minimum qualification of a 12th pass is required, and we welcome applicants with 0 to 2 years of experience.
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  • Fresher
  • 2.3 Lac/Yr
  • Lucknow
Outbound Calling Microsoft Excel Phone Banking KPO Voice Process Inbound Outbound Sales Cold Calling BPO Sales BPO Non Voice Voice Support Motivating Skill Marketing Communication Domestic BPO Presentation Skills International BPO Negotiation Skills Convincing Power Calling English BPO Call Center Computer Skills Telemarketing Typing Skills Tele Marketing Tele Sales Telesales BPO
We are looking for a dedicated Tele Caller to join our team in Lucknow. This is a full-time role suitable for freshers who have completed at least the 10th grade. The primary focus will be to communicate with clients and gather essential information.Key Responsibilities:1. **Make Outbound Calls**: You will be responsible for contacting potential and existing customers to provide information about our services or products, helping to drive sales and enhance customer engagement.2. **Customer Interaction**: You will engage with customers professionally, listen to their needs, and address their questions or concerns, ensuring a positive experience during each interaction.3. **Data Entry**: Accurate record-keeping is crucial. You will input customer information and interactions into our database, maintaining clear and organized records to support sales efforts.4. **Feedback Collection**: Gathering feedback from customers is vital for our improvement. You will ask questions to collect input on their experiences and satisfaction levels, which will help us enhance our services.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. Basic computer knowledge is necessary for data entry tasks. We seek individuals who are self-motivated, eager to learn, and adaptable to feedback. A positive attitude and a willingness to work collaboratively in a team are essential.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lucknow
Microsoft Excel Outbound Calling Voice Process Convincing Power Cold Calling
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be responsible for making calls to potential customers, explaining our services, and encouraging them to make a purchase.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential customers to introduce our services and gather information about their needs.2. **Explaining Products and Services**: It is important to clearly communicate the features and benefits of our offerings to help customers understand how they can meet their needs.3. **Handling Customer Inquiries**: You will need to listen to customer questions and provide accurate answers while maintaining a positive attitude.4. **Recording Customer Information**: Accurate data entry is key. You will be expected to document customer interactions and update our database accordingly.5. **Meeting Sales Targets**: You will work towards achieving daily and monthly targets by converting leads into sales through effective communication.Required Skills and Expectations:The candidate should possess excellent verbal communication skills and a friendly demeanor. You should be comfortable speaking on the phone and have a good grasp of spoken Hindi and English. A strong desire to learn and a customer-oriented approach are crucial. You should also be determined, punctual, and able to work well in a team environment. Prior experience is not mandatory, making this an excellent opportunity for freshers.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Chinhat Lucknow
Lead Generation Outbound Calling Convincing Power
Make outbound calls to potential customers and explain loan products.Generate and qualify leads for personal loans, business loans, home loans, or other financial products.Understand customer requirements and recommend suitable loan options.Follow up with interested customers and maintain regular communication.Assist customers with the loan application process and document collection.Maintain accurate records of customer interactions in CRM/Excel.Achieve daily and monthly calling and conversion targets.
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Face-to-Face For Telecaller Jobs (Freshers)

Rana Financial Solutions Corporation

  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Phone Banking Outbound Calling Motivating Skill Inbound Convincing Power Negotiation Skills Cold Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO BPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Gomti Nagar Extension Lucknow
Microsoft Excel Outbound Calling Negotiation Skills Convincing Power English Lead Conversion Written English Inbound Calls Polite Behaviour
Tender Palm Super-Speciality Hospital is hiring a dedicated and result-oriented Telemarketing Executive (Healthcare) to manage patient communication, leads conversion, and convert enquiries into appointments. The candidate will handle inbound and outbound communication via calls, emails, WhatsApp, and chat while ensuring excellent patient experience.Candidates must have strong English & Hindi communication skills and prior experience in healthcare voice processes or telesales.Key ResponsibilitiesLead ConversionMake outbound calls to patients/leads enquiring about OPD, IPD, diagnostics, and treatments.Follow up on leads from social media, website, Google, WhatsApp, and marketing campaigns.Provide accurate treatment information and guide patients through appointment booking.Convert enquiries into confirmed consultations and procedures.Inbound Patient HandlingAttend calls from domestic and international patients.Provide clear, professional, and helpful responses.Maintain proper documentation of all interactions.Multi-Channel CommunicationManage patient queries through calls, email, chat, and WhatsApp.Ensure timely follow-ups and effective communication.Coordinate with internal departments for smooth patient support.Customer Service & Relationship BuildingUnderstand patient concerns with empathy and patience.Maintain a polite, confident, and positive communication tone.Ensure high patient satisfaction and trust-building.Work ScheduleNight Shift & Morning shift on Rotational basisLanguage & Communication RequirementsExcellent written and spoken English (Mandatory)Fluent Hindi communicationExperience RequiredExperience in telesales, telemarketing, counselling, or healthcare front deskHealthcare industry experience will be preferredEligibility CriteriaGraduate (Any Stream) - MandatoryComfortable handling high call volumePatient, empathetic, and target-orientedJob Type: Full-timeWork Location: Gomti Nagar Extension
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Female
  • Hazratganj Lucknow
Outbound Calling Lead Generation Inside Sales Domestic BPO Convincing Power
We are looking for a motivated and energetic Telesales Executive to join our team in Hazratganj. This is a full-time position, where you will play a vital role in connecting with potential customers to promote our products and services.**Key Responsibilities:**- **Conduct Outbound Calls**: You will reach out to potential customers through phone calls to introduce and explain our products, aiming to build interest and engage them.- **Understand Customer Needs**: By actively listening, you will identify customer requirements and preferences, allowing you to tailor your pitch for maximum effectiveness.- **Manage Sales Leads**: You will maintain a list of leads, ensuring that follow-ups are done timely and accurately to maximize sales opportunities.- **Achieve Sales Targets**: It will be your responsibility to meet and exceed daily or monthly sales goals through persuasive communication and relationship-building.- **Provide Excellent Customer Service**: You should address customer queries and concerns professionally, ensuring a positive experience that encourages repeat business.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills and a positive attitude. A basic understanding of sales processes will be an advantage, but training will be provided for fresh candidates. You should be comfortable working in a fast-paced environment and possess good time management abilities. Strong listening skills and the ability to work as part of a team are essential for success in this role. Being proactive and self-motivated will help you thrive in our dynamic workplace.
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  • 3 - 9 yrs
  • 11.0 Lac/Yr
  • Lucknow
Call Center Call Center Operations BPO Operations Cement Plant Building Material Paint Customer Support Inbound Outbound Calls Team Management Customer Service
We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Lucknow
BPO Outbound Calls
We are looking for a dedicated Team Leader to join our team in Lucknow. The ideal candidate will help manage and motivate a group of team members while ensuring smooth operations and achieving our goals. Key Responsibilities:- **Supervise Team Members**: Lead a team of employees by providing guidance and support, ensuring that everyone is focused on their tasks and achieving performance standards.- **Set Goals and Objectives**: Establish clear targets for your team, ensuring they understand their roles and what is expected of them to drive productivity and achieve results.- **Monitor Performance**: Regularly assess individual and team performance, offering feedback and coaching to improve skills and address any issues that may arise.- **Facilitate Communication**: Promote open and effective communication within the team and between departments to ensure everyone is informed and aligned with company objectives.- **Solve Problems**: Address any challenges or conflicts within the team promptly, fostering a positive working environment and maintaining team morale.Required Skills and Expectations:- Candidates should have 1 to 7 years of experience in a leadership role, preferably within a team-oriented environment.- Strong communication and interpersonal skills are essential to effectively motivate and engage team members.- The ability to analyze performance metrics and implement strategies for improvement is crucial.- Candidates should demonstrate excellent problem-solving skills and be able to work efficiently under pressure.- A proactive and positive attitude, along with a genuine interest in team development, is essential for success in this role.If you are a motivated leader with a passion for guiding teams to success, we encourage you to apply.
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  • 0 - 2 yrs
  • Lucknow
MS Excel MS Office Call Coordinator Inbound Calls Outbound Calls
We are looking for a Back Office Administrator who will support our daily administrative tasks. This position is located in Lucknow and is open to females with 0 to 2 years of experience. The role is full-time and requires working from the office.**Key Responsibilities:**- **Data Entry:** Accurately enter and update information in databases, ensuring that all records are correct and up-to-date.- **Document Management:** Organize and maintain documents, files, and records, making it easy for team members to access necessary information when required.- **Communication Support:** Handle incoming calls and emails, directing them to the appropriate team members and providing necessary information to clients or colleagues.- **Scheduling and Coordination:** Assist in scheduling meetings and appointments, coordinating with various departments to ensure everyone is informed of their commitments.- **Inventory Management:** Keep track of office supplies and equipment, ordering more when necessary to ensure smooth office operations. **Required Skills and Expectations:**Candidates should have good organizational and time management skills to handle multiple tasks effectively. Strong attention to detail is important to maintain accuracy in data entry and document management. Good verbal and written communication skills are essential for interacting with colleagues and clients. A working knowledge of office software, such as Microsoft Office, is required. Finally, a positive attitude and willingness to learn are key to succeeding in this role.
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  • Fresher
  • 3.0 Lac/Yr
  • Hazratganj Lucknow
Good Communication Skills Call Quality Outbound Sales
Job opening for Telecaller officer.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Lucknow
International BPO International Voice BPO Call Center Voice Process Good Communication Skills Night Shift Basic Computer Knowledge MS Office CRM Outbound Calling Inbound Calling International Voice Process
Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment
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Female - Walk-In Interview For Tele Caller - Lucknow

Rana Financial Solutions Corporation

  • 1 yrs
  • 2.5 Lac/Yr
  • Lucknow
Professional Communication Microsoft Excel Outbound Calling Negotiation Skills Convincing Power
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate should be a female with at least one year of experience. This role involves making calls to customers and providing them with information about our services.Key Responsibilities:- **Customer Outreach**: Make calls to potential and existing customers to discuss our services and generate leads, ensuring a friendly and informative approach.- **Data Management**: Maintain accurate records of calls, customer interactions, and feedback in our database to help track progress and improve strategies.- **Follow-Up Calls**: Reach out to customers who have shown interest in our services, answer their questions, and address any concerns to help close sales.- **Promoting Services**: Clearly communicate the benefits of our services during calls, aiming to increase customer interest and engagement.- **Feedback Collection**: Gather customer feedback and insights during calls to help improve our services and address customer needs effectively.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to build rapport with customers over the phone. A positive attitude, patience, and the ability to handle customer objections are essential. Additionally, candidates should be comfortable using computers for data entry and management. Being organized and detail-oriented will help in tracking various customer interactions efficiently.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Lucknow
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are seeking a motivated BPO Telecaller to join our team in Lucknow. This role is suitable for freshers and individuals with up to two years of experience. The ideal candidate will be responsible for engaging with customers over the phone, providing assistance, and ensuring exceptional service.Key Responsibilities:1. **Customer Engagement**: Make outbound calls to potential and existing customers, fostering a positive relationship while providing information about products and services.2. **Lead Generation**: Identify and qualify leads through conversations, aiming to convert inquiries into sales opportunities.3. **Problem Resolution**: Address customer queries and complaints promptly, ensuring that all issues are resolved effectively and efficiently.4. **Data Entry**: Maintain accurate records of all customer interactions in our database, ensuring that information is up-to-date and reliable for future reference.5. **Performance Tracking**: Achieve and exceed monthly targets set for calls and sales, actively contributing to team goals and company success.Required Skills and Expectations:Candidates should possess clear communication skills in Hindi and/or English, enabling effective interaction with customers. A friendly and approachable demeanor is crucial for building rapport. Time management skills and the ability to work in a fast-paced environment are essential. As a telecaller, you should be a team player, willing to learn and adapt to different situations to enhance your performance continuously. A high school diploma is required.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jankipuram Lucknow
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a BPO Executive to join our team in Jankipuram, Lucknow. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates should have completed at least their 12th grade. The role involves handling customer interactions and providing support efficiently.Key Responsibilities:- **Customer Support:** Engage with customers via phone or chat to address inquiries, resolve issues, and provide product or service information. Strong communication skills are essential for effective interaction.- **Data Entry:** Accurately input and manage customer information in the system. Attention to detail is crucial to maintain data integrity and update records promptly.- **Feedback Handling:** Collect customer feedback and suggestions to help improve services and overall customer satisfaction. You should be open to receiving feedback and willing to adapt based on customer needs.- **Team Collaboration:** Work closely with other team members to achieve departmental goals. Collaboration and a team-oriented mindset are vital for a seamless workflow.Required Skills and Expectations:Candidates must demonstrate excellent verbal and written communication skills in English and Hindi. A basic understanding of computers and software applications is necessary. As a BPO Executive, you should be adaptable, patient, and able to work in a fast-paced environment. A positive attitude and a desire to learn are important for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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