47

BPO Call Center Job Vacancies in Lucknow

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 3 - 7 yrs
  • 3.5 Lac/Yr
  • Ansal API Lucknow
Call Center Call Coordinator International Call Center International BPO Customer Support Cold Calling
We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.
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  • 3 - 9 yrs
  • 11.0 Lac/Yr
  • Lucknow
Call Center Call Center Operations BPO Operations Cement Plant Building Material Paint Customer Support Inbound Outbound Calls Team Management Customer Service
We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Lucknow
International BPO International Voice BPO Call Center Voice Process Good Communication Skills Night Shift Basic Computer Knowledge MS Office CRM Outbound Calling Inbound Calling International Voice Process
Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment
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  • 0 - 1 yrs
  • Lucknow
Tele Caller Fresher Cold Calling Call Center BPO Sales Convincing Power Voice Process BPO Call Center Tele Marketing Telesales
Telecalling me work experience and fresher salary up to 10-15 k for depends upon interview
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  • 0 - 3 yrs
  • Gomti Nagar Lucknow
Marketing Outbound Calling Customer Support Sales Process BPO Sales Call Center Telesales Inbound Calling
Hiring: Telecaller for Solar Company (Male & Female) Work From Office & Work From Home Both Options AvailableWe are looking for enthusiastic Telecallers to join our growing solar energy team. If you are confident, have good communication skills, and are eager to earn more through incentives, this job is for you! Job Role: Telecaller Solar Products/ServicesResponsibilities:Make outbound calls to potential customersExplain solar products/services and generate leadsMaintain call records and follow up with interested customersProvide basic customer support and information Requirements:Male & Female both can applyGood communication skillsBasic computer/phone handling skillsFreshers & experienced candidates are welcome Salary & Benefits:10,000 per month + Attractive IncentivesFlexible work option: Work From Office or Work From HomePerformance-based growth opportunities Interested candidates can apply now!
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Lucknow
B2b Marketing Microsoft Excel Outbound Calling Lead Generation Domestic BPO KPO Hindi BPO Convincing Power BPO Call Center Negotiation Skills BPO Sales
ROLESWe're seeking a qualified sales associate to sell annual google add subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Job Location: Work from homeSelection process: HR Round followed by group discussion and sales manager round.Qualification: Any Graduate/Post GraduateSalary offered: As per industry standardsWorking days: 6 days Sunday is offShifts:10:00 am -6:00 pmMandatory language: Hindi and English Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.Additional Compensation: If applicable, this will be decided on the basis of yourdesignation.
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Cold Calling Voice Process b2b Marketing Domestic BPO Call Center
Telecalling job work from home
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Good Communication Skills BPO Voice Domestic BPO Hindi BPO Outbound Calls Call Center Call Processing Sales Call Smart Card Credit Card Domain Insurance Verification
Hiring for 100 BPO Team Leader Jobs in Patna, Kolkata, Lucknow, Kanpur, Indore, Bhopal, Ludhiana, Agra, Meerut, Aurangabad Bihar, Dhanbad, Ranchi, Jabalpur, Raipur, Chhattisgarh, Rudrapur, Aligarh, Saharanpur, Dehradun, Jaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Sc with Good knowledge in Good Communication Skills, BPO Voice, Domestic BPO, Hindi BPO, Outbound Calls, Call Center, Call Processing, Sales Call, Smart Card, Credit Card Domain etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Lucknow
Good Communication Skills Hindi BPO English Conve Customer Relationship Outbound Calling Customer Service Customer Support Customer Calling
Hiring Outbound Call Center ExecutiveFluent in Hindi, basic English requiredMake outbound calls to customersOffer solutions & promote servicesBuild strong customer relationshipsCustomer-focused & enthusiastic
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Openings For Telecaller || Freshers & Experienced

Esky land infra ventures private limited

Microsoft Excel Motivating Skill Voice Process Outbound Calling Marketing Communication Presentation Skills Convincing Power BPO Sales Cold Calling Negotiation Skills Outbound Sales BPO Call Center Computer Skills Voice Support Calling Telemarketing Tele Marketing Typing Skills
We a candidate who has a fluent in communication and have sense to communicate with client. Who has patience and present of mind with discipline and understanding the situation. Who can manage clients queries and satisfies them.
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Telecaller

Vande Bharat Services

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills Telesales BPO Tele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.
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Customer Care Executive

NEXGEN BPS PRIVATE LIMITED

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Gomti Nagar Lucknow
Good Communication Skills Outbound Calling International BPO Call Center
Customer care executive for UK campaign.
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Opening For Customer Service Representative

E-Solutions IT Services Pvt Ltd

Call Center Domestic BPO BPO Voice
About the JobPosition: Customer Service RepresentativeCompany: E-Solutions IT Services Pvt LtdLocation: Mumbai, IndiaExperience: 2 to 3 yearsJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. Keep accurate records of customer interactions and transactions in the CRM system. Manage shipment-related queries, provide updates, and address complaints promptly.Please visit below google form and apply directly or submit resume :https://sites.google.com/view/esolutionsit/home
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Lucknow
BPO Call Center Voip
VoIP Garden Limited is Hiring a High Performing Sales Executive to help our business continue to grow & succeed. So If you have a minimum of one Year of Experience in selling VoIP in CC, Non-CLI & CLI markets and a network of contacts to help ignite new business. We would love to hear from you. (poke) Send your CV's to (email) mailto:careers@voip.garden
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hazratganj Lucknow
Convincing Power BPO Sales Call Center BPO Call Center Customer Focus Tele Marketing Telesales Outbound Calling Telecommunication
We are looking for 40 Tele Calling Executive Posts in Hazratganj, Lucknow, with deep knowledge in Convincing Power,BPO Sales,Call Center,BPO Call Center,Customer Focus,Tele Marketing,Telesales,Outbound Calling,Telecommunication and Required Educational Qualification is : Secondary School, Vocational Course
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Lucknow
Communication Skills Telecommunication Voice Process Negotiation Skills BPO Call Center Basic Computers Tele Marketing
Urgent Requirement for Telecaller LoanWork From Home *Only female candidates applyOpening -15No target base jobs10 Opening FemaleAur ek TL chahie female jisko experience Ho TL ka loan department meinPahle Puri profile Read Karen FIR WhatsApp per sabse pahle apna Resume send Karen FIR call KarenProfile - Loan Calling Location - IndiaQualification- 12th & GraduationSalary - Fresher Salary 7k + incentive fix salaryExperience Salary 12k se 35k Depend of Interview Experience And fresher both6 mahine ka loans ka experience hona chahiyeDuty timing 10AM se 7:00PMSunday off 26 in working Days7310776770Only free cost jobs..................
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  • 0 - 1 yrs
  • Lucknow
Outbound Calling Customer Support Domestic BPO Cold Calling Call Center BPO
.Handel them inbound and outbound call.Domesting calling
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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Tele Calling

Ab Learn

Microsoft Excel Motivating Skill Marketing Communication Presentation Skills BPO Call Center BPO Telesales Tele Marketing Outbound Sales Cold Calling Inbound Domestic BPO Outbound Calling Convincing Power Voice Process KPO Computer Skills Typing Skill
Are you a dynamic and enthusiastic individual with excellent communication skills? Do you have a passion for helping people and a knack for closing deals? If so, AB Learn wants you!Position: TelecallerLocation: it's remote all over indiaType: Full-Time & Part-TimeAbout AB Learn:AB Learn is a leading provider of education applications & website. We are committed to delivering top-notch educational solutions and excellent customer service.Responsibilities:Make outbound calls to potential customersIntroduce and explain our products/servicesAnswer questions and provide information to potential clientsMaintain records of calls and client informationFollow up on leads and close salesMeet or exceed monthly sales targetsRequirements:Excellent communication skills in hindiProven experience as a telecaller or similar sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsOutstanding negotiation skillsCool-tempered and able to handle rejectionHigh school diploma; BSc/BA will be a plusWhat We Offer:Competitive salary and attractive incentivesFlexible working hoursComprehensive training programOpportunities for growth and developmentSupportive and friendly work environmentHow to Apply:If you are ready to join a vibrant team and make a significant impact, send your resume and a cover letter to ablearn.info@gmail.com or +91 95160 47156 with the subject line Telecaller Application - Your Name.Join AB Learn and help us make a difference in the world of education!
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Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Lucknow. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. The role primarily involves making calls to customers and ensuring their needs are met.Key Responsibilities:1. Customer Outreach: Make outbound calls to potential and existing customers, providing them with information about our services and addressing any inquiries they may have.2. Data Management: Accurately record customer details and interactions in our database, ensuring all information is up-to-date and accessible.3. Problem Resolution: Listen carefully to customer concerns and work towards providing effective solutions, promoting customer satisfaction.4. Sales Support: Assist in promoting our products and services during calls, aiming to achieve sales targets through persuasive communication.5. Follow-Up: Reach out to customers after initial contact to ensure their needs are met and to gather feedback on their experiences.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills, enabling them to interact politely and clearly with customers. A good understanding of basic computer skills is essential for data management. Candidates should be self-motivated, organized, and capable of working independently. A willingness to learn and adapt in a fast-paced environment is important, as well as being able to handle rejection positively. A commitment to providing high-quality customer service will be crucial in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team. This role is perfect for individuals who enjoy helping others and can communicate effectively through chat. If you are detail-oriented and eager to learn, we want to hear from you!Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via chat in a friendly and professional manner. You will provide accurate answers about products, services, and policies.2. **Issue Resolution**: Identify and troubleshoot customer issues to ensure swift resolution. You will guide customers through problem-solving steps and escalate complex issues when necessary.3. **Documentation**: Maintain accurate records of customer interactions. You will log chat conversations and update customer information as needed to ensure follow-ups are accurate.4. **Feedback Collection**: Gather customer feedback to improve services. You will encourage customers to share their thoughts and relay any important information to the management team for service enhancements.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be comfortable writing clearly and concisely. Basic computer skills, including familiarity with chat software and internet browsing, are essential. A calm demeanor under pressure and a willingness to learn are crucial for success in this role. Additionally, candidates should be available to work full-time from home and have reliable internet access. Although experience is not required, a positive attitude and eagerness to assist customers are highly valued.
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