Voice Process Job Vacancies in Kochi

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

Outbond calls onlyNo Sales/ no targetPermanent jobSalary +incentives+ Rewards

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

*Need experience in Tele sales.*The ideal candidates will be responsible for generating sales over the phone, for generating sales over the phone.* Interested candidates Contact HR Chaitanya 8019247847

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Candidates should have an experience into following :- International Voice/ Blended process- Should have worked on the terms like 7QC tools , RCA and Feedback sharing strategies- Should have worked on customer servicesWork mode - US shiftsWork timings- 5 days working and 2 days rotational off

Job Openings for 5 tele sales executive Jobs for Freshers in Kochi/Cochin, having Educational qualification of : Diploma, Other Bachelor Degree with Good knowledge in Voice Process etc.Objectives of this roleMeet weekly/monthly sales targets by developing a marketing strategy as a telesales executiveGain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solvingComply with the rules and regulations of the company by providing customer support as a telemarketing executiveResponsibilitiesConvert leads for the company through telephonic conversationsMaintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queriesStick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job roleUpdate customers about new launches and record customer reactions to new productsBe aware of the latest industry trends as a telesales executiveLiaise with the concerned department regarding customer queries and complaintsRequired skills and qualificationBachelor Degree preferred with 1 + years experienceProven experience as telesales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints

Need to call the customers of Lead assignment and takl appointments for demo of SaaS. Needs to achieve the assigned sales targets Provide detailed demos to customers and clarify doubts based on business use cases. Engage, follow up and Sale subscriptions for SaaS Following Sales SOP Need to follow the SOP while onboarding customersSalary : 24000 - 36000Shift : Day shiftWeek off : Saturday and Sunday ( first 3 month Sunday only) Comfortable to work on calls & sales. Must have good communication and negotiation skills. Languages known : HINDI/ TAMIL/MALAYALAM/KANNADA and English mandatory.Contact :Pavasree - 7708746113 ( TAMIL / Hindi + English ) Abinaya - 7558138656 ( Kannada & Telugu + English )Jinu - 9095209155 ( Malayalam + English )

Hello , We are looking for candidates for our company.I am Hiring Manager From Be positive Racing Pvt Ltd - Kochi , Kerala Our Requirement :1. BUSINESS DEVELOPMENT OFFICER- Female / Male - Age : 19 to 30 - Qualification - any- Good Communication skills in any of one language - Hindi / Marathi / Kannada / Telugu / Tamil- Relocate to Kerala - Salary - Starting 15 - 17k + incentive ( 3 months ) & After three months 20k -25k + Incentive ( Performance based)8----------------------------------------- Free food & Accommodation + Train ticket allowance- Location: GV Ayyer Rd, Willingdon Island, Kochi, Kerala 682003

Candidates should have an experience into following:- Should have worked on international voice and blended process- impact the business: BY driving results aligned with stated goals for performance metrics, telephony, metrics, utilization, productivity , attendance and attrition. manage administrative responsibilities: such as attendance tracking , queue administration and corrective delivery.-Influence the lives of others: Develop , train and manage team members .- Strengthen relationships: Establish and maintain communication with clients and/ or teams members , understand needs , resolves issues, and meet expectations-Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.-Impact the bottom line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and /or keen observations .Work mode- 5days working and 2 days rotational offwork timings - US shifts