Call Center Job Vacancies in Kochi

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

Company Overview:NewAgeSysIT, a division of NewAgeSys, Inc. established in 1994 and headquartered in New Jersey, specializes in mobile app development and consulting. We empower clients to maximize their business reach and effectiveness by leveraging cutting-edge technology. As a full-service mobile and web development firm, NewAgeSysIT serves clients across North America, the UK, Europe, the Middle East, Singapore, and Australia. Our approach focuses on building long-term partnerships with clientsfrom brainstorming initial ideas and strategizing project plans to deliver cost-effective solutions with reliable support and maintenance.Role Overview:As a Business Development Manager/Specialist, you will serve as the primary engine for our growth, focusing on expanding our client base within the US market. You will engage with key decision-makers, identify pain points in their current technology landscape, and position NewAgeSys Solutions as the preferred partner for their software and staffing needs. This role involves a blend of strategic prospecting and relationship management, working closely with our internal technical teams to ensure that the solutions proposed align perfectly with client requirements and business objectives.Responsibilities:- Generate a high volume of quality leads and seamlessly hand them over to the sales team for closure.- Conduct market research to identify target segments and devise effective lead generation strategies.- Discover and cultivate new lead sources to enhance sales and lead generation efforts.- Collaborate with marketing campaigns, social media, advertising, and customer referral programs to support lead generation.- Analyze the efficiency of existing lead generation channels and implement improvements.- Support sales strategy development and work closely with sales and management teams to consistently meet sales targets.Requirements:- Proven track record in sales, marketing, or lead generation within the IT/software industry, supported by measurable results.- Ability to work independently without supervision.- Up-to-date knowledge of current lead generation strategies within the industry.- Focus on lead quality over quantity.- Goal-driven, self-motivated with a player-coach mindset and a proactive go-getter attitude.- Minimum of 3 years relevant experience in IT sales or a similar role, preferably with experience in the US and European markets.- Excellent written and verbal communication skills, able to engage effectively with stakeholders at all levels.- Flexibility with work hours and responsibilities; willingness to take on reasonable tasks to drive lead generation and sales.Nice-to-Have Skills:- Expertise in leveraging social media and online platforms for lead generation.- Knowledge of digital marketing principles.- Experience managing sales resources such as websites, blogs, presentations, infographics, and sales videos.

South Indian Bank TELECALLER HIRING Role: Telecaller (Telesales) Location: Kalamassery Requirements Minimum 1 year experience in telesales Tamil + malayalam Basic English preferred Salary & Benefits Salary: 20,000/month PF + ESI + Other benefits Job Responsibilities Outbound calling Follow-up & lead handling Maintain records Immediate Joiners PreferredInterested candidates share resume on WhatsApp

We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.

Client Support & Staffing CoordinatorWork From Home Kochi, IndiaAustralian Aged Care Nursing AgencyWe are a Canberra(Australia) based nursing agency supplying nursing staff to aged care facilities across Canberra. We are seeking an experienced and reliable *Client Support & Staffing Coordinator to join our team in a remote, work-from-home role.About the RoleIn this role, you will support our daily operations by coordinating staff, managing client communications, and assisting our HR team.Key Responsibilities* Answer incoming calls from clients and aged care facilities* Create and manage staff shifts using our scheduling system* Contact nursing staff to confirm shift availability* Assist HR with interview coordination and staff onboarding* Maintain accurate digital records and filing* Build and maintain positive relationships with clients and staffAbout You* Minimum *2 years- experience* in a *call centre role* supporting *Australian or European clients** Excellent English communication skills (spoken and written)* Professional, polite telephone manner* Strong organisational and multitasking skills* Confident using computers, online systems, and office software* Able to work independently and responsibly from homeWork From Home Requirements* Own laptop in good working condition* Stable and reliable internet connection* Quiet home working environmentWorking Hours* Shifts scheduled between *11:30 PM and 2:00 PM IST** *Alternate weekends* requiredWhat We Offer* Long-term remote opportunity* Exposure to the Australian healthcare and aged care sector* Supportive and professional teamIf you meet the above requirements and are looking for a stable work-from-home role with an Australian healthcare organisation, we encourage you to apply.Apply now with your updated resume.

Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

Were a recruitment firm hiring on behalf of a client who needs a hands-on builder to take a custom CRM from prototype to production.If you love iterating fast, fixing gnarly bugs, and shipping clean, reliable features, this ones for you.What Youll Do:Own the end-to-end build of a lightweight CRM, stabilising an existing Replit prototype and taking it to production.Design clean, extensible data models and implement core features (pipelines, notes, tasks, email/activity logging, integrations).Use AI coding tools (Cursor, Lovable) with strong prompt engineering to move faster without sacrificing quality.Integrate OpenAI APIs, n8n automations, webhooks, and third-party SaaS platforms.Squash bugs, add tests, and improve DX/CI for maintainability.Plan the migration from Replit/Lovable to enterprise-grade hosting (AWS/GCP/Azure/Vercel) or to established CRM platforms.Must-Have Skills:Full-stack fundamentals:Frontend, backend, and data fluency.Replit expertise: env setup, debugging, deploys.Cursor & Lovable experience (AI IDEs).Strong prompt engineering & LLM integration know-how.APIs: REST/JSON, OAuth, webhooks.OpenAI API: structured outputs, tool calling, rate-limit handling.n8n: workflow design, retries, and error handling.Debugging mindset turning constant error into all green.Enterprise Readiness & Portability:Cloud deployment: Migrate services from Replit to AWS (ECS/Fargate/Lambda), GCP (Cloud Run), Azure (App Service), or Vercel/Fly.io.Containers & CI/CD: Docker, GitHub Actions, environment promotion (dev staging prod), rollbacks.Data migration: Schema versioning, seeding, backup/restore, bulk APIs.Identity & Security: SSO/SAML/OAuth (Okta, Azure AD, Google), RBAC, audit logging, SOC2/GDPR hygiene.Observability: Structured logging, metrics, Sentry, uptime checks.iPaaS/ETL: n8n (primary), Zapier/Make/Workato familiarity helpful.CRM Ecosystems: Salesforce, HubSpot, Pipedrive, Zoho (object models & APIs).Infra as Code: Terraform basics, secrets management.Data stack: PostgreSQL/SQLite now; ability to migrate to managed or analytical stores (Postgres/Snowflake/BigQuery).Prompt Engineering What Great Looks Like:Prompt architecture: System/developer/user roles, templates, guardrails.Reasoning patterns: ReAct, Chain-of-Thought, Tool Calling, RAG.Structured outputs: JSON Schema, Zod, Pydantic; robust parsing.Context management: Embeddings, vector search, caching, budgeting.Evaluation: Golden sets, promptfoo/Ragas, A/Bs, cost/latency trade-offs.Reliability: Jailbreak resistance, moderation, deterministic retries.LLM tooling: LangChain, LlamaIndex, DSPy, Guidance, Instructor, Langfuse/Helicone observability.Automation: Connecting LLM logic to n8n flows with resilient error handling.The Vibe:Builder energy: You ship, fix, and improve fast.Pragmatic quality: Clean, readable, well-tested code.Product sense: You make smart, simple UX calls without over-engineering.Low-drama, high-ownership collaboration style.Logistics:Engagement: Contract/freelance (with potential extension).Location: Remote-friendly (AEDT overlap preferred).Start: ASAP.How to Apply:Email: contact@universalhire.comSubject: CRM Vibe Coder - [Your Name]Include:Links: GitHub / Replit / portfolio + any n8n workflows youre proud of.A short note covering:a) A time you stabilised a flaky prototype.b) Your go-to stack for a small CRM.c) How you use Cursor/Lovable + prompt engineering daily.d) How youd migrate a Replit app to AWS/GCP/Azure or a CRM like Salesforce/HubSpot.

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

Looking for a Candidate Who Can Drive & Generate Sales from Channel Development, End Customer, Pre Sales and Marketing Telecom Products. Daily Reporting, Daily Meeting, Weekly, Monthly, Yearly Reviews are Part of the Job.

Tele calling, PF & ESI enrollment, MS excel expert

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

JOB DESCRIPTION Job Role : Debt Collection Tele CallerDepartment : Tele CallingExperience : 1-5 years +Age limit : Max 35Edu.qual : 12th or Any degreeSalary : basic 25,000-35,000 (based on Exp) (Plus attractive incentives)Work location : Panampilly Nagar CochinSkills & responsibility : Must have Exp in GCC debt collection, Must have worked for any GCC banking client via any Agency Languages : Should be able to speak both English and Malayalam, Hindi (Optional)working hours : 10AM to 6PMJob Location : Work From Office OnlyWorking days : MondaytoSaturday

ONLY EXPERIENCED IN INDUSTRIAL SELLING OF PACKAGING PRODUCTS (POUCHES & LAMINATES) NEED APPLY. WE OFFER EXCELLENT CAREER GROWTH FOR DESERVING CANDIDATES.KOCHI CANDIATES WILL OPERATE FROM HOME INITIALLY AS OUR NEW OFFICE IS COMING UP. PLEASE WRITE TO: BPINDIA2@GMAIL.COM OR CALL 9137943402

Job Type:Full-Time (Work from Office) Experience:Freshers & Experienced Candidates Welcome Salary:10,000 20,000 per month (Fixed) + Attractive Incentives Joining: Immediate Job Responsibilities:- Make outbound calls to potential customers and explain our products/services - Handle customer inquiries and provide appropriate solutions - Maintain records of calls and customer interactions - Follow up with customers to close sales and meet targets Requirements: Female candidates only Good communication skills in Malayalam (English & Hindi are a plus) Basic computer knowledge Positive attitude & willingness to learn

Make 100+ outbound calls daily to prospective students and working professionals.Counsel students on courses such as CPA, CMA, and other finance & accounting certifications.Understand the students career goals and provide guidance on the best course options.Follow up with potential leads via calls, WhatsApp, and emails.Convert inquiries into enrollments by effectively explaining course benefits.Maintain and update the CRM system with student details and follow-ups.Collaborate with the sales and marketing teams to optimize outreach efforts.Achieve weekly and monthly enrollment targets.

KDK Software, Indias leading tax-tech company, is hiring for its SheConnect initiativea women-only, remote-first team. This flexible sales role is designed for women seeking true work-life balance. Presently, were welcoming 10+ experienced female professionals to take on the role of Business Development Officer and grow with uson your schedule, from wherever you are.Apply Now: bit.ly/KDKHRRequirements:5 Years Experience (3 Years experience in Sales)Excellent Negotiation Skills.Excellent English communication and understanding.Perks and benefits:Work from home7-Hours Work-Shift (Including Breaks)Travel ReimbursementRemote Locations: Ahmedabad, Ambala, Aurangabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Faridabad, Ghaziabad, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kanpur, Kochi, Kolkata, Lucknow, Ludhiana, Mumbai, Muzaffarpur, Nagpur, Noida, Patna, Pune, Rajkot, Ranchi, Surat, VadodaraFor more information, call - 7412077111

Key Responsibilities:1. Sales & Business Development Identify and acquire new B2B customers, including wholesalers, distributors, and large retailers. Build strong relationships with existing clients to maintain and grow sales. Conduct market visits to assess demand and competitor activities. Negotiate pricing and contracts with business partners. Ensure timely order collection, processing, and delivery.2. Customer Relationship Management Maintain regular communication with clients to address their needs and concerns. Provide after-sales support and handle complaints efficiently. Build long-term relationships to enhance customer loyalty.3. Market Research & Analysis Monitor competitor pricing, promotions, and sales strategies. Identify new market opportunities and trends. Provide feedback on customer preferences and product performance.4. Sales Target Achievement Meet or exceed assigned monthly and quarterly sales targets. Drive revenue growth by upselling and cross-selling products. Execute promotional campaigns and trade offers effectively.5. Reporting & Documentation Maintain accurate sales records and prepare daily, weekly, and monthly reports. Track inventory levels and coordinate with the supply chain team. Ensure compliance with company policies and procedures.________________________________________Key Skills & Competencies: Strong sales and negotiation skills Excellent communication and interpersonal skills Ability to build and maintain strong business relationships Market knowledge of FMCG products and trends Target-driven with a results-oriented mindset Good analytical and problem-solving skills Ability to work independently and as part of a team Proficiency in MS Office (Excel, Word, PowerPoint)________________________________________Qualifications & Experience: Education: Diploma / Bachelor's degree in Business, Marketing, or a related field (preferred) Experience: 1-3 years in FMCG sales, p

Job Openings for 10 Talent Acquisition Executive Jobs for Freshers in Kochi/Cochin,Thrissur,Palakkad,Mumbai,CochinSuburb Ernakulam,Thane,Pune,Amritsar,Amravati,Kayamkulam Alappuzha, having Educational qualification of : B.A, B.B.A, B.Com, M.B.A/PGDM, M.Com with Good knowledge in Communication,Calling,Recruitment Consultant,Sourcing,screening,Lateral Hiring,Bulk Hiring etc.

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan. Converting a suspect to a prospect. This involves the following: - Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. - This will also involve making calls at different times in order to achieve success. - Need analysis- Eligibility profiling- Setting up an appointment- Follow up with the prospect post every meeting with the sales officer until conclusionBasis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.Responsible for conversion of suspects to prospects to customers.Provide support to the sales team in increasing conversions by: - Prompt calling to all suspects / prospects- Timely follow up with all prospects- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performanceResponsible for complete knowledge of company products and policies as well as those of competition.Responsible for quality of the conversation, which entails the following: - Accuracy- Product Knowledge- Appraisal Skills - Punctuality & TOS- TAT commitmentsAbility to handle objections.Updating the software. One must capture their conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where they left off. Generating References: The quality of conversation and ability to connect with the customer is also reflected in the number of references that they generate.Desired Candidate Profile:Candidate must be a graduate from any stream / Undergraduate with excellent communication skills & at least 0.6 months tele-calling experienceRelevant work experience in sales, marketing, promotions or telemarketing

Make 100+ outbound calls daily to prospective students and working professionals.Counsel students on courses such as CPA, CMA, and other finance & accounting certifications.Understand the students career goals and provide guidance on the best course options.Follow up with potential leads via calls, WhatsApp, and emails.Convert inquiries into enrollments by effectively explaining course benefits.Maintain and update the CRM system with student details and follow-ups.Collaborate with the sales and marketing teams to optimize outreach efforts.Achieve weekly and monthly enrollment targets.