Outbound Calling Job Vacancies in Kochi

We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

JOB DESCRIPTION Job Role : Debt Collection Tele CallerDepartment : Tele CallingExperience : 1-5 years +Age limit : Max 35Edu.qual : 12th or Any degreeSalary : basic 25,000-35,000 (based on Exp) (Plus attractive incentives)Work location : Panampilly Nagar CochinSkills & responsibility : Must have Exp in GCC debt collection, Must have worked for any GCC banking client via any Agency Languages : Should be able to speak both English and Malayalam, Hindi (Optional)working hours : 10AM to 6PMJob Location : Work From Office OnlyWorking days : MondaytoSaturday

The Telecaller will play a vital role in generating leads, building relationships with prospective students and parents, and converting inquiries into enrollments for various educational programs. This role requires excellent communication skills, persistence, and a customer-centric approach.Key Responsibilities:Lead Generation and Follow-Up:Make outbound calls to potential students and parents based on provided data.Respond to incoming inquiries via phone, email, and social media platforms.Counseling and Conversion:Provide detailed information about the institution's courses, fees, and admission process.Identify the needs of prospective students and recommend suitable programs.Persuade and encourage students to attend counseling sessions, webinars, or open houses.Feedback and Reporting:Collect feedback from students and parents to improve the counseling process.Key Skills and Competencies:Excellent verbal and written communication skillsCustomer-centric approach and ability to empathize with students and parents.Time management and organizational skills.Qualifications and Experience:Minimum educational qualification: High school diploma or equivalent (graduate preferred).0-3 years of experience in telecalling, customer service, or sales, preferably in the education sector.Freshers with excellent communication skills may also apply.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

We are looking for IT Tele Sales Candidates who have atleast a min of 1 year IT sales Experience, The Location of the office is in Kochi, and they will be working for UAE customers and timingsIt is a full time placement and we are looking for candidates who can join the team in the long run. Preferably female and we are open to good male candidates also.Below is the Job Description.Key Responsibilities:Make outbound calls to potential clients to generate new business leadsQualify prospects and schedule meetings for senior sales executivesBuild relationships with clients over the phone and via emailIdentify and pursue new sales opportunitiesExceed monthly sales targets

Communication SkillsBasic Computer SkillsSales Skills (for outbound telemarketing)Customer Service SkillsPrevious experience in telemarketing or customer serviceBilingual abilities (especially in regions with diverse populations).Ability to work in a target-driven environment.

Your primary role will involve reaching out to our target audience, informing them about the platform's benefits, and encouraging them to explore it further. Youll answer any questions they might have, share success stories, and inspire them to take the leap toward showcasing their talents!What You'll Do:Contact and engage potential users via calls.Share the benefits of the platform and how it can elevate their talent.Answer any questions or address concerns they may have.Encourage them to visit and explore the platform.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Looking for Both Male and Female Executives - Experienced/ Freshers can also applySalary + IncentivesRequirements:1. Good communication skills required. Ability to switch your communication style.2. Fluency in English and Hindi is extra benifit. Multilingualism will be a added benefit.3. Critical thinker and problem solver.4. Basic knowledge of Ms Officer.Preference to Candidates from KOCHIAge between 20-30.Job Types: Full-time,Schedule:Day shift9.30am to 5.30 pmSupplemental pay types:Performance bonusJob Type: Full-timeDay shiftEducation:Bachelor's (Preferred)Experience:Technical support: 1 year (Preferred)tele sales: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi (Preferred)English (PreferredJob Location: KochiApplication Deadline: 08.08.2024

Canapprove receives thousands of enquiries each month. You will be responsible for counselling theassigned enquiries and selling our services, over the phone, by email & in person. Once the leads are received through software, the coordinator has to take a telephonic session. If the leads seem to be qualified, the coordinator should take a face-to-face counselling. The Immigration coordinator shall make a minimum 6 client conversions per month. Advice on the overseas options available, to enable the candidates & their family to make an educatedchoice & the right decision. Give clear and accurate information based on the current immigration & visa laws & policies. Provide a fair and right evaluation of a candidates profile. Provide a personal global career strategy customized to their needs. Achieve excellent customer service by proactively responding to client queries and advising customers ontheir overseas immigration and visa needs. Meet the assigned targets. Efficient phone tiquette and Email tiquette. Proper Documentation capability Provide clients with information, guidance, and support regarding the immigration process. Register and retain prospective clients for the organization. Provide continuous support to clients until the commencement of case processing. Ability to work as a team

Need to call the customers of Lead assignment and takl appointments for demo of SaaS. Needs to achieve the assigned sales targets Provide detailed demos to customers and clarify doubts based on business use cases. Engage, follow up and Sale subscriptions for SaaS Following Sales SOP Need to follow the SOP while onboarding customersSalary : 24000 - 36000Shift : Day shiftWeek off : Saturday and Sunday ( first 3 month Sunday only) Comfortable to work on calls & sales. Must have good communication and negotiation skills. Languages known : HINDI/ TAMIL/MALAYALAM/KANNADA and English mandatory.Contact :Pavasree - 7708746113 ( TAMIL / Hindi + English ) Abinaya - 7558138656 ( Kannada & Telugu + English )Jinu - 9095209155 ( Malayalam + English )

Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan. Converting a suspect to a prospect. This involves the following: - Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. - This will also involve making calls at different times in order to achieve success. - Need analysis- Eligibility profiling- Setting up an appointment- Follow up with the prospect post every meeting with the sales officer until conclusionBasis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.Responsible for conversion of suspects to prospects to customers.Provide support to the sales team in increasing conversions by: - Prompt calling to all suspects / prospects- Timely follow up with all prospects- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performanceResponsible for complete knowledge of company products and policies as well as those of competition.Responsible for quality of the conversation, which entails the following: - Accuracy- Product Knowledge- Appraisal Skills - Punctuality & TOS- TAT commitmentsAbility to handle objections.Updating the software. One must capture their conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where they left off. Generating References: The quality of conversation and ability to connect with the customer is also reflected in the number of references that they generate.Desired Candidate Profile:Candidate must be a graduate from any stream / Undergraduate with excellent communication skills & at least 0.6 months tele-calling experienceRelevant work experience in sales, marketing, promotions or telemarketing

Role: Academic Counsellor/ Career SpecialistQualification: GraduateWorking : 6 Days in a WeekExperience required: 0 to 5 YearsLocation: CochinCompensation: Up to 05 LPA (Average 10-30% of hike could be provided on the current / previous Fixed Salary)Role DescriptionWe are currently looking for an Academic Advisor / Career Specialist for a full-time on-site role located in Kochi. The successful candidate will provide advice and support to students in the areas of academic achievement, career development, and personal/social development, to ensure that students have the skills and support they need to Succeed.RequirementsFresher, BCom, BBA, MBA or relevant certifications are a plus.Candidate must know english and malyaalamStrong negotiation and persuasion abilitiesExperience in academic advising, career counseling, or human resourcesExperience with career-related assessments and interpretation of results (e.g., MBTI, Strong Interest Inventory)Familiarity with CRM software and calling tools is a plus.Proficiency in Microsoft Office, databases, and student information systemsReady to enhance your career as a Academic Counselor

We are looking for IT Tele Sales Candidates who have atleast a min of 1 year IT sales Experience, The Location of the office is in Kochi, and they will be working for UAE customers and timingsIt is a full time placement and we are looking for candidates who can join the team in the long run. Preferably female and we are open to good male candidates also.Below is the Job Description.Key Responsibilities:Make outbound calls to potential clients to generate new business leadsQualify prospects and schedule meetings for senior sales executivesBuild relationships with clients over the phone and via emailIdentify and pursue new sales opportunitiesExceed monthly sales targets