Array ( [0] => voice-process [1] => malappuram ) Voice Process Jobs in Malappuram,Voice Process Job Vacancies in Malappuram Kerala
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Voice Process Job Vacancies in Malappuram

Customer Care Representative - Full Time (Female Candidates Preferred)

Paddypro Ventures

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Kottakkal Malappuram
Outbound Calling Voice Process Customer Support Customer Service Internal Communication
Customer Support:Respond to customer inquiries via phone, email and chatProvide accurate information about products, services and orders.Resolve customer issues, complaints, or requests, ensuring customer satisfaction.Follow up with customers to ensure issues are fully resolved and feedback is collected.Vendor Support:Act as the main point of contact for vendors regarding orders, deliveries, and service issues.Coordinate with vendors to ensure timely delivery and quality assurance of services.Address vendor concerns and resolve operational issues promptly.Collaboration & Reporting:Identify recurring issues or gaps and suggest process improvements.
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Telecaller - Full Time (Female)

absolute educational services

Telecaller Telecalling Telemarketing BPO Executive Voice Process Domestic BPO Presentation Skills Convincing Power
Leading Educational Services Company Wanted Female Telecaller
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Customer Support Representative (Female Candidates Only)

We Heal Private Limited

Good Communication Inbound Voice Process Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Customer Calling
Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.
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Voice - Non Voice Process BPO Call Center - Customer Care Job

VJ Consultant

  • 1 - 4 yrs
  • Kozhikode
Basic Computer Skills Customer Care
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team. This part-time role is ideal for candidates who have strong communication skills and a passion for helping others. The position is remote, allowing you to work from home while servicing our valued customers in Kozhikode.Key Responsibilities:- **Respond to Customer Inquiries**: Engage with customers through phone calls, email, or chat to address their questions and concerns, ensuring they receive prompt and accurate information.- **Provide Product Information**: Offer detailed explanations about products and services, helping customers make informed decisions during their purchasing process.- **Resolve Issues**: Identify problems experienced by customers and work collaboratively to provide effective solutions, enhancing their overall experience.- **Document Customer Interactions**: Maintain accurate records of customer interactions and feedback in the system, which helps in understanding trends and making improvements in service.- **Follow Up**: Conduct follow-up calls or messages to ensure customer satisfaction and to ensure any ongoing issues are resolved efficiently.Required Skills and Expectations:- Strong communication skills in both spoken and written forms, which are essential for engaging with customers effectively.- A friendly and empathetic demeanor to create a supportive environment for customers.- Basic computer skills to efficiently use communication tools and document interactions.- The ability to work independently and remain self-motivated in a remote setting.- Problem-solving skills to quickly resolve customer queries and improve service quality. Candidates should possess a minimum of 1 year and up to 4 years of experience in customer service or a related field. A completed 12th grade education is required for this position.
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