6

Voice Process Job Vacancies in Tirunelveli

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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Radhapuram Tirunelveli
Speaks Fluent English International Process MS-excel Outbound Voice Process Inbound Process Customer Relationship International BPO Proficiency in English Active Listening BPO
Key Responsibilities:1. Handle international customer inquiries: Respond to customer queries and provide information about products or services offered by the company to customers located in different countries.2. Resolve customer complaints: Address and resolve customer issues and complaints in a timely and professional manner to ensure customer satisfaction and loyalty.3. Process orders and returns: Assist customers with placing orders, processing returns, and tracking shipments to ensure a seamless buying experience.4. Communicate with international team: Collaborate with the international team to coordinate customer support efforts and provide feedback on customer trends and preferences.Required Skills and Expectations:1. Excellent communication skills: Ability to clearly and effectively communicate with customers from different countries via phone, email, or chat channels.2. Problem-solving skills: Capacity to quickly assess customer issues, identify solutions, and resolve problems to meet customer needs.3. Multitasking abilities: Capable of handling multiple customer inquiries and tasks simultaneously while maintaining high-quality service.4. Cultural sensitivity: Understanding and respect for different cultures and customs to ensure respectful and effective communication with international customers.
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  • 0 - 1 yrs
  • Tirunelveli
Good Communication
- Handle international voice calls: The International Voice Process Executive will be responsible for managing incoming and outgoing calls from international clients and customers. - Provide customer support: Respond to customer inquiries, resolve issues, and provide assistance to ensure customer satisfaction and retention. - Follow communication scripts: Use predefined scripts to ensure consistency and accuracy in interactions with customers. - Update customer information: Maintain accurate and detailed records of customer interactions, transactions, inquiries, and complaints. - Meet targets and goals: Achieve performance objectives related to call quality, productivity, and customer satisfaction levels. - Good communication skills: Excellent verbal communication skills in English to effectively interact with customers from different countries. - Strong problem-solving abilities: Ability to think quickly and make decisions to address customer needs and concerns efficiently. - Ability to work in a fast-paced environment: Adaptability to handle a high volume of calls and multitask effectively while maintaining a professional demeanor. - Bachelor's degree in relevant fields: B.C.A, B.B.A, B.Com, B.Sc are required to qualify for this position. - 0-1 years of experience: Prior experience in customer service or call center roles is beneficial but not mandatory for entry-level candidates.
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Telecalling Executive - Full Time (Female Candidates Only)

Sathya Technosoft India Private Limited

Telecommunication Outbound Calling Voice Process Negotiation Skills BPO Sales Call Center BPO Call Center Telesales Tele Marketing
Location : TuticorinJob Type : Full-TimeJob DescriptionResponsibilities:Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.Requirements:Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.Negotiation Skills: Strong negotiation and conflict resolution skills.Education: Any Degree.
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Telesales Executive/telecaller Executive

Panacorp software solutions

Telecalling Research Assistance PhD Support Communication Data Management Research Services Telesales Academic Support R&D Communication. Online Sales Voice Process
Job Description:We are looking for a Telecaller to join our Research and Development team, focused on assisting PhD scholars with research support and project guidance. The ideal candidate will handle inbound and outbound calls, provide information about our research services, and maintain effective communication with candidates.Key Responsibilities:Contact potential and existing candidates to explain research assistance services.Maintain a record of calls and follow-ups in the database.Understand candidate requirements related to PhD or research projects.Coordinate with the research and documentation team for service details.Achieve daily/weekly communication and conversion targets.Provide accurate information and maintain professionalism in all calls.Handle inquiries through phone, email, and WhatsApp.Required Skills:Strong communication and convincing skills in English and Tamil.Basic computer knowledge (MS Word, Excel).Patience and professionalism in handling research candidates.Ability to work independently and meet communication goals.Qualification:Any Degree (Freshers or Experienced).Best Regards,Anand Kumar LHRPanacorp Software SolutionsLinkedIn: Panacorp Software Solutions
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Semi Voice Process

Ashwin BPO Solutions

Basic Computer Skills
Greetings,We have Huge openings for freshers Semi voice process. Degree : Any degree.Work location: Rajapalayam Work mode : Work from office Shift - Night Shift Working Days - Monday to Friday Basic salary : Rs 8,0000 +incentives Age limit - 18 - 30
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Sales Assistant

Inbox Info Solutions

Voice Process BPO Call Center Sales Assistant
Role: Sales & Marketing ExecutiveResponsibilitiesTo identify business opportunities by evaluating prospects and their position in the industry; researching and analyzing sales options.Sell products by establishing contact and develop relationships with prospects; recommending solutions.To Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.Create frequent reviews and reports with sales and financial dataParticipate on behalf of the company in exhibitions or conferencesNegotiate/close deals and handle complaints or objectionsPrepares reports by collecting, analyzing, and summarizing information.Contributes to team effort by accomplishing related results as needed.RequirementsLanguage proficiency.Presentation Skills.Thorough understanding of marketing and negotiating techniques.Self-motivated with a results-driven approach.High school degree.
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  • 1 - 5 yrs
  • Tirunelveli
Trainer International Voice Process
Role : International Voice Process - TrainerLocation : TirunelveliWork Days & Timing : Mon to Fri (10.00 AM to 07.00 PM)Experience:Minimum a year of experience in a medical billing voice process role.Experience in a training or mentoring role, ideally in an international voice process environment.Skills & Competencies:In-depth knowledge of medical billing, and insurance verification.Excellent verbal and written communication skills.Strong interpersonal skills with the ability to mentor and train teams effectively.Ability to manage and handle training materials, tools, and technologies.Proficiency in training software, learning management systems (LMS), and assessment tools.Benefits:PF,ESI and GratuityLimited Cab facilityWeekend HolidaysInterested candidates come for the direct interview process to the below mentioned venue.Ecare India Pvt ltdPlot No 3, Xaviers colony, South bye pass Road, Tirunelveli - 627005Next to Vairamaligai HotelAny doubts kindly touch with @9655498842
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  • 0 - 1 yrs
  • Tirunelveli
Voice Process Microsoft Office International Call Center Executive
Greetings from e-care India!!!Medical biller is an important role in the healthcare industry as it acts as a bridge between health care providers, patients, and insurance companies.Job Requirements:Any degreeDiplomaBE graduates are eligible. Arrears not an issue.Should have Excellent Communication.Ready to work in nigh shift.Note: After the 3 months of training, WFH option will be provided for female candidates based on the performance.Benefits @ e-careESIPFGratuityAttendance & Performance IncentiveSaturday & Sunday holidayLimited CAB facility.Interested candidates can come for the direct interview process to the below mentioned venue.Venue: Plot # 3, Allwin complex, Xavier Colony, South Bypass Road, Next to Hotel Vairamaligai, Tirunelveli - 627 005 Contact @ 9655498842
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  • 0 - 2 yrs
  • Tirunelveli
Excellent Communication AR Calling Work From Home
JOB DESCRIPTION:Medical biller is an important role in the healthcare industry as it acts as a bridge between health care providers, patients, and insurance companies.Job Requirements:Fresher / Experienced for International Voice Process.Any degreeDiplomaBE graduates are eligible. Arrears not an issue.Should have Excellent Communication.Ready to work in nigh shift.After the 6 months of training, WFH option will be provided for female candidates based on the performance.Benefits @ e-careESIPFGratuityPerformance AllowanceAttendance AllowanceSaturday & Sunday holidayLimited CAB facilityVenue: Plot # 3, Allwin complex, Xavier colony, Near to Passport Office, Tirunelveli - 627005 (Near to passport office).
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