Voice Process Fresher Jobs in Hyderabad

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

As a Tele Caller, you will be the first point of contact for our customers, helping to build relationships and ensure great service through efficient communication. Your role will be crucial in driving sales and maintaining customer engagement.Key Responsibilities:- **Make Outbound Calls**: Initiate calls to potential customers to inform them about our products and services, ensuring clear communication throughout the conversation.- **Provide Product Information**: Clearly explain the features and benefits of our offerings, answering any questions to help customers make informed decisions.- **Record Customer Feedback**: Document feedback received during calls accurately, which will help us improve our services and address customer needs.- **Follow-up on Leads**: Reach out to leads that may require additional attention, ensuring no opportunity is missed in converting prospects into customers.- **Maintain Call Records**: Keep thorough records of all calls made and conversations held, updating the database with important customer information for future reference.Required Skills and Expectations:Female candidates should possess strong communication skills, enabling them to interact confidently with customers. A positive attitude and the ability to handle rejection are crucial in this role. Freshers are welcomed; therefore, a willingness to learn and adapt is essential. Basic computer knowledge is necessary for maintaining records and using related software. A good command of the local language will greatly enhance customer engagement. Finally, a commitment to working full-time from the office in Ameerpet is expected.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

As a Tele Caller, you will play a vital role in our sales and customer service team. Your primary responsibility is to communicate with prospective customers over the phone. **Key Responsibilities:**- **Handle Inbound and Outbound Calls:** You will answer incoming calls and make outgoing calls to potential customers, explaining our products and services.- **Generate Leads:** Your task will involve identifying potential clients and gathering their information to create leads for the sales team.- **Follow Up with Customers:** You will regularly follow up with leads and address their queries to maintain their interest and facilitate sales.- **Maintain Accurate Records:** It is essential to keep detailed records of phone calls, customer interactions, and feedback for future reference and improving service quality.- **Collaborate with Team Members:** You will work closely with your colleagues to share insights and strategies, contributing to the overall success of the team.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and effectively over the phone, with a friendly and professional tone.- **Problem-Solving Abilities:** The ability to address customer concerns and provide suitable solutions is crucial.- **Basic Computer Skills:** Familiarity with using computers and software to log interactions and manage information is required.- **Time Management:** You should be able to manage your time effectively to handle multiple calls and tasks efficiently.Candidates should have a minimum education level of a Bachelors degree in relevant fields and should possess a passion for sales and customer service. Prior experience in a similar role will be an advantage, but is not mandatory.

We are looking for a persistent and professional Telecaller (Collections) to manage the recovery of outstanding dues.You will be responsible for contacting customers with overdue accounts, negotiating payment terms, and maintaining a positive relationship between the company and the client. The goal is to recover funds while ensuring a high standard of customer service.Key ResponsibilitiesOutbound Calling: Make regular calls to customers with overdue payments to remind them of their debt and secure payment commitments.Negotiation: Negotiate Promise to Pay (PTP) dates and settlement plans within company guidelines.Documentation: Accurately update the CRM or collection database with the status of each call and any payment arrangements made.Problem Solving: Investigate and resolve customer discrepancies or complaints that may be delaying payment.Compliance: Strictly adhere to debt collection laws and company ethical standardsTarget Achievement: Consistently meet or exceed monthly recovery targets.Required Skills & QualificationsExperience: 02 years in tele-calling, collections,Communication: Exceptional verbal communication and active listening skills.Resilience: Ability to handle rejection and remain calm during difficult or heated conversations.Tech Savvy: Familiarity with MS Excel and basic CRM software.Education: High school diploma or equivalent.Preferred AttributesStrong persuasion and negotiation skills.High level of integrity and professional ethics.Multilingual Ability to speak telugu,hindi is a major advantage.

Roles And Responsibilities.- Need to handle the calls.- Follow-up Daily Calls to Maintain Relationships with Candidates Looking for Various Courses and Universities.- Track and Maintain the Outcome of Each Enquiry.- Explain Various Courses and Their Benefits to Candidates Through Phone Calls or In Person.- Closely Working with the Team to Meeting Weekly / Monthly Targets.Key Skills- Should Have Convincing Skills.- Ability To Perform Under Pressure, Adhere To Timelines.Contact: 9000037123Job location:eWings Abroad Educational Consultancy, Nandanavam complex(23-A) ,Thrid floor(3A) , Near metro Pillar no:A-1020,S.r nagar X Roads , Hyderabad-500038.Website: https://ewings.co.in/

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

Company: Legal Capital Law FirmRole: Telecalling ExecutiveLocation: BegumpetExperience: 05 YearsQualification: Any GraduateJob Description:Legal Capital Law Firm is looking for a Telecaller to handle inbound and outbound calls, interact with clients, and assist in converting inquiries into consultations for legal services.Roles & Responsibilities:Make outbound calls to potential clients and follow up on inquiriesHandle inbound calls and explain legal services offered by the firmSchedule appointments and consultations for advocatesMaintain accurate client records and call logsFollow up with existing and prospective clients regularlyCoordinate with the legal team for client requirementsEnsure professional and confidential handling of client informationRequired Skills:Good communication skills in English & local languagePolite, confident, and professional phone etiquetteAbility to convince and build rapport with clientsBasic computer knowledge (MS Excel, CRM is a plus)Willingness to learn basic legal service processesPreferred Candidate:Experience in telecalling, customer support, or salesFemale/Male candidates both can applyFreshers with good communication skills are welcomeInterested Candidates:Contact / WhatsApp: 7331114076Email: hrcheranya.legalcapital@gmail.com

Job summaryA dynamic marketing firm in Hyderabad is on the lookout for an engaging Telemarketer to further their success. In this role, you will be responsible for making marketing calls, building relationships with customers, and assisting in achieving sales targets. The ideal candidate should have a background in telemarketing or customer service, excellent communication skills, and proficiency in English along with regional languages. The company offers a structured work schedule from Monday to Saturday, focusing on driving customer engagement and satisfaction.QualificationsExperience in telemarketing or customer service.Record of meeting target goals, particularly over the phone.Ability to use computer systems efficiently.ResponsibilitiesMake marketing calls to potential and current customers.Answer questions from customers and provide product information.Update customer database and process orders accurately.Meet sales goals and schedule future sales.

We are looking for a Call Support Executive with excellent English communication skills to handle inbound and outbound calls, assist customers, and provide high-quality support. The ideal candidate should be confident, customer-focused, and able to communicate clearly and professionally in English.

As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.

Candidate must aware of solving the customer queries and it is customer support role by voice and email process .It is a 8hrs rotational shifts ,rotational week off and company will give the training for starting period

We are hiring for our new project!If you are good at managing calls or speaking, and have completed 10th or above, you are eligible to join.Full-time and part-time options are available to start your career with us.Join our team and grow with us!

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Description: TelecallerWe are seeking a motivated and results-driven Telecaller to join our legal services team.The ideal candidate will be responsible for handling client calls, providing informationabout our legal services, and ensuring excellent customer support.Job Title:TelecallerDepartment:Legal ServicesKey Responsibilities: Make outbound calls to potential clients to inform them about legal services offered. Handle inbound queries related to legal services and redirect calls to the appropriatelegal advisors. Maintain a record of calls and client interactions in the database. Schedule appointments and follow-up calls for legal consultations. Support the legal team by gathering client details and preliminary information. Ensure professional and polite communication at all times. Meet daily and weekly targets related to call volume and client engagement.Required Skills: Excellent verbal communication skills in English and regional languages. Basic knowledge of legal terminology and services (preferred). Good listening and interpersonal skills. Proficiency in MS Office and CRM software. Ability to handle pressure and meet targets. Customer-centric attitude.Qualifications:Minimum HSC/Graduate in any stream. Prior experience in telecalling, especially in legal orrelated services, is an advantage.Work Environment:This is a full-time, office-based position. The role may involve rotational shifts and weekendwork as per business requirements.

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Roles And Responsibilities:Initiate outbound calls to connect with leads generated through marketing efforts.Follow up daily calls to maintain relationships with candidates looking for various courses and universities.Should be able to understand their needs, budget, and decision-making process.Track and maintain the outcome of each enquiry.Schedule meetings and appointments with counsellors for prospect leads.Maintain accurate and up-to-date records of lead interactions in the CRM system.Explain various courses and their benefits to candidates through phone calls or in person.Meet and exceed targets for lead qualification and appointment scheduling.Key Skills Should have convincing skills. Ability to perform under pressure, adhere to timelines. Should have command of any language you speak.Walk-in addresseWings Abroad Educational Consultancy, Nandanavanam complex(23-A), Third floor(3A), Near metro Pillar no: A-1020, S.R Nagar X Roads, Hyderabad-500038.website: https://ewings.co.in/

We are looking for 30 US taxation Execute Posts in Hyderabad, with deep knowledge in taxation & Voice process and Required Educational Qualification is : 12th Pass, 10th Pass