Telecaller (Freshers) Hyderabad

As a Tele Caller, you will play a vital role in our sales and customer service team. Your primary responsibility is to communicate with prospective customers over the phone.

Key Responsibilities:

- Handle Inbound and Outbound Calls: You will answer incoming calls and make outgoing calls to potential customers, explaining our products and services.

- Generate Leads: Your task will involve identifying potential clients and gathering their information to create leads for the sales team.

- Follow Up with Customers: You will regularly follow up with leads and address their queries to maintain their interest and facilitate sales.

- Maintain Accurate Records: It is essential to keep detailed records of phone calls, customer interactions, and feedback for future reference and improving service quality.

- Collaborate with Team Members: You will work closely with your colleagues to share insights and strategies, contributing to the overall success of the team.

Required Skills and Expectations:

- Excellent Communication Skills: You should be able to express yourself clearly and effectively over the phone, with a friendly and professional tone.

- Problem-Solving Abilities: The ability to address customer concerns and provide suitable solutions is crucial.

- Basic Computer Skills: Familiarity with using computers and software to log interactions and manage information is required.

- Time Management: You should be able to manage your time effectively to handle multiple calls and tasks efficiently.

Candidates should have a minimum education level of a Bachelor’s degree in relevant fields and should possess a passion for sales and customer service. Prior experience in a similar role will be an advantage, but is not mandatory.

• Experience

  0 - 4 Years

• No. of Openings

  30

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, B.Pharma, B.Sc)

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office