Support Assistant 12th Pass Jobs in Navi Mumbai

We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.

We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

solve customer queries on email & call.75% email & 25% calling.attend customer query related to insurance.change details in policy as per customer request, for male staff its 24/7 shift, for female its 7 am to 8 pm shift window. 9 hours duty.Ritesh 8850116691

Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.

Required: Good English communication skillsHSC with 6 months BPO experienceGraduate freshers welcome16,000 in-hand (Non-Lingual)18,000 in-hand (Lingual)Shift: RotationalWeek Off: Rotational

Customer Service Associate for chats and emails

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

support team

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*

Hurry up guys we are hiring now don't miss this opportunity

ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates

Requirements:Minimum of 6 months of experience in a customer support role.Excellent communication and interpersonal skills.Problem-solving ability and a proactive approach to addressing customer concerns.Ability to multitask and prioritize in a fast-paced environment.Familiarity with customer support software and ticketing systems is a plus.Strong attention to detail and organizational skills.Benefits:Minimum of 6 months of experience in a customer support role.Excellent communication and interpersonal skills.Problem-solving ability and a proactive approach to addressing customer concerns.Ability to multitask and prioritize in a fast-paced environment.Familiarity with customer support software and ticketing systems is a plus.Strong attention to detail and organizational skills.

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Process :Customer Service (Voice)Shift Timing : Day Rotational ShiftWorking Days : 6Week Off : one rotational off*Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory* *Good communication skills required**Salary* : Upto 18k

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.Work from office job and two way cab service provided.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply

Customer Service Executive Hexaware Technologies Dear Candidate,Hexaware Technologies Hiring for Customer Service Executive!!!!About Hexaware:Hexaware Technologies, founded in 1990, is an information technology and business services company based in Navi Mumbai, India. Hexaware Technologies is an information technology (IT) and business services company based in Navi Mumbai, India. It was founded in 1990 by Atul Nishar.Hexaware is a global leader and the fastest growing next-generation provider of IT, BPO and consulting services. We transform how IT services are delivered; and are on our journey to be the first IT services company in the world where half the workforce is digital.Role: Customer Service ExecutiveJob Location: Ghansoli, Navi Mumbai.Qualification: Minimum HSC or GraduationSalary: Up to 18000 in hand & 22000 gross depending on last drawn & experience.Language: English, Hindi is Mandatory with Kannada, Malayalam, Tamil, Telugu & Gujrati.Skills & Responsibilities:1 year of experience into customer service is mandatory.1 year BPO experience Mandatory.Inbound Process.Good communication skills.Boundary Criteria:Ghatkoper to AmbernathThane to PanvelPanvel to ChemburBenefits:PFESICPersonal InsurancePlease note it is work from office.Please find below job profile and if interested send your cv

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply