Sales Representative Graduate Experience Jobs in Guwahati

We are looking for a Customer Service Representative to join our team in Guwahati. This is a full-time position for male candidates with 1 to 3 years of relevant experience. The successful candidate will help create a positive experience for our customers through effective communication and problem-solving skills.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and messages from customers, providing clear and accurate information to address their concerns.- Resolve Issues: Quickly identify customer problems and offer solutions, ensuring customer satisfaction and retention.- Maintain Records: Keep detailed records of customer interactions, complaints, and resolutions in our database for future reference.- Collaborate with Team: Work closely with other team members to improve service quality and share feedback on customer insights.- Follow-Up: Reach out to customers to ensure that their issues were resolved and gather feedback on their experience.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A strong understanding of customer service principles is essential. Problem-solving skills are also vital to diagnose issues quickly and provide appropriate solutions. You should be detail-oriented, with the ability to manage multiple tasks efficiently. Proficiency in computer applications, including MS Office, is needed to handle records and documentation. A friendly and professional demeanor is expected when dealing with customers.

Candidate must have knowledge of constructionMust know the local language and proficient

- Key Responsibilities:1. Establish and maintain relationships with healthcare professionals: As a medical representative, you will be responsible for building and maintaining strong relationships with doctors, pharmacists, and other healthcare professionals in your assigned territory. This involves regular visits and effective communication to promote pharmaceutical products.2. Promote pharmaceutical products: You will be expected to promote and market the company's pharmaceutical products to healthcare professionals. This includes providing detailed information about the products, their benefits, and potential side effects.3. Conduct product presentations: Conduct product presentations to educate healthcare professionals about the features and benefits of the pharmaceutical products. This requires excellent presentation skills and in-depth knowledge of the products.4. Achieve sales targets: As a medical representative, you will be responsible for achieving sales targets and increasing the company's revenue. This requires strong negotiation skills and the ability to persuade healthcare professionals to prescribe or recommend the products.- Required Skills and Expectations:1. B.Pharma or M.Pharma qualification: A Bachelor's or Master's degree in Pharmacy is essential for this role to have a solid understanding of pharmaceutical products and their use.2. Pharma marketing and sales experience: A minimum of 2-6 years of experience in pharmaceutical marketing and sales is required to excel in this role and effectively promote the company's products.3. Presentation skills: Strong presentation skills are essential to effectively communicate product information to healthcare professionals and persuade them to prescribe or recommend the products.4. Territory management: Ability to effectively manage and cover a designated territory to reach out to healthcare professionals and achieve sales targets.5. Outbound sales experience: Experience in outbound sales, preferably in the pharmaceutical industry, is preferred for this role to successfully promote and sell pharmaceutical products to healthcare professionals.

- Identify and research potential customers in various industries that require plastic products.- Generate new leads through cold calling, networking, industry events, and referrals.- Develop in-depth knowledge of the companys plastic products, their features, applications, and benefits.- Provide technical and product consultation to customers, guiding them on selecting the right products for their business needs.- Present and demonstrate the companys products to potential customers, explaining their advantages and value proposition.- Develop and deliver compelling sales proposals and negotiate pricing, terms, and contracts to close deals.- Build and maintain strong relationships with both new and existing customers to ensure long-term business partnerships.- Manage the order process from receiving customer orders to ensuring on-time delivery, including coordinating with production and logistics teams.- Achieve sales targets and quotas by consistently identifying opportunities and closing deals within the defined time frame.- Conduct market research to identify new trends, customer needs, and areas for expansion.- Work closely with other departments such as marketing, customer service, and production to align customer needs with the companys offerings.- Travel to meet clients at their locations to understand their requirements, build rapport, and strengthen relationships.