Relationship Manager Fresher Jobs in Durg

- Key Responsibilities:1. Build and maintain strong relationships with customers: As a Customer Relationship Manager, your primary responsibility will be to engage with customers, understand their needs, and build lasting relationships to ensure customer satisfaction.2. Handle customer inquiries and concerns: You will be responsible for addressing customer inquiries, complaints, and concerns in a timely and professional manner to ensure a positive experience.3. Identify opportunities to upsell or cross-sell products/services: You will be required to identify opportunities to upsell or cross-sell products/services to existing customers to drive sales and revenue growth.4. Collaborate with internal teams: You will work closely with sales, marketing, and other teams to coordinate efforts and ensure a seamless customer experience.5. Monitor customer feedback and implement improvements: You will gather and analyze customer feedback to identify areas for improvement and work with the team to implement necessary changes to enhance customer satisfaction.- Required Skills and Expectations:1. Strong communication skills: Excellent verbal and written communication skills are essential for effectively engaging with customers and addressing their needs.2. Problem-solving skills: Ability to quickly and efficiently address customer inquiries and complaints to ensure customer satisfaction.3. Sales acumen: Basic knowledge of sales techniques and the ability to identify opportunities to upsell or cross-sell products/services.4. Team player: Ability to collaborate with internal teams and work towards common goals to enhance the overall customer experience.5. Empathy and patience: Demonstrated empathy and patience when dealing with customer concerns to ensure a positive experience.

Department:-Merchant Acquiring Business(MAB)1. Managing Sales of Banking product.2 Team Handling; Optimizing Team Productivity and Achieving Team Results.3. Sourcing Business through Open Market through Different Channels.4. Fulfilling The Leads. Implement & Develop Sales Activities To Achieve Target.5. Executing All The Sales Planning And Overseeing Target Allocation.6. Responsibilities Include The Development, Preparation And Promotion Of multiple loan Programs.7. Develop And Maintain Strong Relationship With The Clients For Repeat Business Or Referrals8. Meet Clients; Verify Documents, Process File For Sanction, Co-ordinate For Disbursement Of Loan9. Ensure the Achievement Of Given Business Target.10. Aligning With the Marketing Team On Ground Lead Generation Activities For Sales.