Relationship Executive 10th Pass Jobs in Kolkata

As an Airport Guest Relationship Executive in Kolkata, your primary role is to ensure a positive experience for every guest by providing top-notch customer service. This full-time position is open to freshers who have completed their 12th grade.**Key Responsibilities:**- **Welcome Guests:** Greet all guests with warmth and friendliness as soon as they arrive, making them feel valued and comfortable.- **Assist with Inquiries:** Answer guests' questions and provide information about airport services, flight details, and facilities in a clear and helpful manner.- **Handle Complaints:** Listen to guest concerns and resolve any issues promptly, ensuring a satisfactory solution to maintain high guest satisfaction.- **Facilitate Services:** Coordinate with various airport departments to arrange services such as transportation, lounge access, or special assistance for guests with needs.- **Maintain Records:** Keep accurate records of guest interactions and feedback to help improve services and enhance the overall guest experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills in both English and local languages, allowing them to engage effectively with diverse guests. A positive attitude and strong interpersonal skills are vital for creating friendly interactions. Being detail-oriented and organized will help in managing guest requests efficiently. The ability to work in a fast-paced environment is important, as you will be handling multiple tasks at once while staying calm under pressure. Flexibility in working hours is also expected, as airport operations run on varied schedules.

As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Urgent Hiring - Direct Sales Executive (Male / Female)Company: Kutchina Appliance Location: Dum Dum Nearby candidate hole best

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.

We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You

As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.

We are looking for an Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are keen to start their career in the aviation industry and possess good communication skills.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in booking tickets for air travel, ensuring accuracy in details such as flight dates, passenger names, and travel destinations. - **Customer Service**: Provide excellent service by addressing customer inquiries, resolving concerns, and guiding them through the ticketing process. Your friendly demeanor will help create a positive experience for travelers.- **Documentation and Reporting**: Maintain and update records of ticket sales and reservations. You will ensure that all documentation is accurate and complies with airline policies.- **Collaborate with Airlines**: Work closely with various airlines to ensure availability and confirm bookings. You will act as a liaison between the customers and the airlines.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers and team members. Being detail-oriented is essential to ensure accuracy in ticketing. A basic understanding of computers and software used in ticketing processes is preferred. The ideal candidate should be enthusiastic, eager to learn, and able to work in a fast-paced environment. Must be flexible with work hours, as the position may require working on weekends and holidays.

As an Airport Guest Relationship Executive, you will play a crucial role in enhancing the experience of travelers at the airport. Your primary focus is to ensure that guests feel welcomed and supported throughout their journey. **Key Responsibilities:**- **Greeting Guests:** You will be the first point of contact for travelers, welcoming them warmly and assisting them with any inquiries to create a positive first impression.- **Providing Information:** You will guide guests by offering accurate information about flight details, terminal services, and airport facilities to help them navigate the airport smoothly.- **Handling Complaints:** When guests have concerns or issues, you will listen actively and resolve their complaints efficiently to ensure customer satisfaction.- **Coordinating with Airlines:** You will liaise with various airlines to ensure timely assistance for guests, especially in case of flight delays or cancellations.- **Maintaining Communication:** You will keep guests informed about changes in their flight status and other important updates to ensure they are well-prepared.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to interact with guests and team members.- **Customer Service Orientation:** A friendly and helpful attitude is essential as you will be assisting guests with their needs.- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during your interactions with guests.- **Attention to Detail:** Being meticulous will help you provide accurate information and enhance the guest experience.- **Team Player:** You will work closely with other team members and departments, so being collaborative is important. Candidates with a passion for customer interaction and a willingness to learn can thrive in this dynamic role.

Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.

As an Airlines Executive, you will play a key role in ensuring smooth operations and excellent customer service in the airline industry. Your primary focus will be on assisting passengers and managing various tasks related to flight services.**Key Responsibilities:**- **Customer Service Assistance:** Help passengers with booking inquiries, flight changes, and provide information on flight schedules, ensuring they have a satisfactory experience.- **Check-in Process Management:** Assist passengers during the check-in process, including verifying tickets and boarding passes, to ensure a smooth boarding experience.- **Baggage Handling Support:** Provide support in managing luggage, including checking in and reporting lost bags, to maintain customer satisfaction and resolve issues promptly.- **Flight Coordination:** Collaborate with the operations team to ensure timely flight departures and arrivals, assisting with any last-minute changes or issues.- **Information Dissemination:** Communicate essential flight information and announcements to passengers clearly and effectively, ensuring they are always informed.**Required Skills and Expectations:**Candidates should have at least a pass in 10th grade. Experience is not mandatory, but a willingness to learn is essential. Strong communication skills are important for interacting with customers and colleagues. You should be detail-oriented and capable of multitasking to handle different duties effectively. A friendly attitude and patience are necessary for providing excellent customer service. Availability for full-time work is required, and the job will be conducted from an office location in Barasat.