21

Relationship Executive Job Vacancies in Dhanbad

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  • Fresher
  • 0.9 Lac/Yr
  • Dhanbad
Marketer Direct Marketing
We are looking for a motivated Client Relationship Executive to join our team in Dhanbad. This is a full-time position suitable for male candidates, including freshers who are eager to start their careers in client relations.Key Responsibilities:- Maintain Client Relationships: Build and nurture strong relationships with clients to ensure their needs are met and expectations are exceeded.- Communicate Effectively: Serve as the primary point of contact for clients, providing clear and timely communication regarding services, updates, and inquiries.- Resolve Issues: Address and resolve client concerns or issues promptly to maintain satisfaction and strengthen loyalty.- Gather Feedback: Regularly collect feedback from clients to understand their experiences and identify areas for improvement in services offered.- Collaborate with Teams: Work closely with different departments to ensure that client projects and objectives are achieved efficiently.Required Skills and Expectations:- Effective communication skills are essential for interacting with clients and conveying information clearly.- A positive attitude and a strong desire to learn and adapt in a dynamic work environment.- Good problem-solving abilities to handle client issues and provide effective solutions.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- A teamwork-oriented mindset to collaborate with colleagues across various departments for optimal client service. This role offers a valuable opportunity to gain hands-on experience in client relationship management while contributing to overall company success.
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Opening For Customer Relationship Executive

YMW Startup Incubation & Accelerator Centre (YSIAC)

  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • Dhanbad
Customer Relationship Call Processing Inbound Calls Email Support Executive
We are seeking a Customer Relationship Executive to join our YMW STARTUP INCUBATION & ACCELERATOR CENTRE (YSIAC) team in Dhanbad. This role is ideal for individuals with 2-4 years of experience in customer service, who are committed to enhancing customer satisfaction and building strong relationships.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and provide timely resolutions to their inquiries.- Relationship Management: Build and maintain long-term relationships with clients to ensure customer loyalty and retention. - Feedback and Reporting: Gather customer feedback and report insights to improve services and address any issues affecting customer experience.- Collaboration: Work closely with other team members and departments to deliver a seamless customer experience and resolve issues efficiently.Required Skills and Expectations:The ideal candidate should have a graduate degree and possess excellent communication and interpersonal skills. Strong problem-solving abilities are vital, as is the capacity to manage customer relationships effectively. Candidates must be proficient in handling multiple tasks, with a customer-focused mindset. Ability to work collaboratively within a team environment is essential. Additionally, candidates should be comfortable working from the office and have a proactive approach to customer service, ensuring that every customer's needs are addressed promptly and effectively.
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Hiring Freshers || CRM Executive

Alishba Financial Services

  • Fresher
  • Bank More Dhanbad
Tele Caller Calling Customer Relationship CRM Marketing Communication Customer Support Clinet Handling Communication Skills CRM Strategy Service Marketing Convincing Power CRM Sales Customer Handling Client Retention
CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India. This entry-level position is ideal for individuals who have completed at least their 10th grade and are eager to start a career in the aviation sector. nnKey Responsibilities:n- Customer Service: Provide assistance and support to travelers regarding flight bookings, cancellations, and inquiries, ensuring a positive experience.n- Ticket Handling: Manage the issuance and processing of tickets using airline software, maintaining accuracy and efficiency.n- Coordination: Collaborate with various departments and external agencies to facilitate smooth flight operations and address customer needs.n- Information Management: Keep up-to-date with flight schedules, policies, and procedures, and deliver relevant information to customers promptly.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to interact effectively with customers and team members. A strong attention to detail is essential for accurate ticket handling and coordination of travel arrangements. Basic computer skills are necessary to operate airline software and manage booking systems. Adaptability and a willingness to learn are also crucial, as the candidate will be working in a dynamic environment with shifting priorities. A customer-focused attitude and problem-solving ability will help in addressing any issues that arise while ensuring a high level of service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive in Dhanbad, your main role will involve assisting passengers with ticket sales and inquiries. This is a full-time position, and you will be working from the office. Key Responsibilities:- Ticket Sales: You will be responsible for selling flight tickets to passengers, ensuring they receive accurate information about prices, schedules, and available options.- Customer Assistance: You will assist customers with their inquiries about flights, baggage policies, and any other travel-related questions, providing excellent customer service.- Reservation Management: You will manage and update passenger reservations in the system, ensuring that all details are correct and up-to-date.- Payment Processing: You will handle payment transactions securely, including cash and electronic payments, while ensuring compliance with company policies.- Record Keeping: Maintaining accurate records of ticket sales and customer interactions will be crucial for tracking sales and providing better services.Required skills and expectations include:- Strong communication skills to interact effectively with customers and colleagues.- Basic computer proficiency to operate ticketing software and manage reservations.- Attention to detail to ensure accurate ticketing and record-keeping.- A friendly and approachable attitude, fostering a welcoming environment for passengers.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining high service standards.This position is ideal for individuals who are eager to learn and grow in the travel industry. You should be open to taking on new challenges and delivering exceptional service to travelers.
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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Dhanbad
Local Area Network Customer Relationship Marketing Communication
Must Own a Bike, Valid Government Driving Licence and Smartphone.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dhanbad
Relationship Manager Communication Skills
To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc
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Customer Relationship Air Ticketing Ticket Booking
We have vacant of 28 Air Ticketing Executive Jobs in Kolkata, Ranchi, Bhubaneswar, Patna, Gaya, Samastipur, Bihar, Dhanbad, Durgapur, Darjeeling, Darbhanga, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Com, Bachelor of Hotel Management Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Retail Sales Channel Sales Marketing Communication Strategic Communication Field Sales b2c Marketing
Field Sales Healthcare Furniture and Equipment
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Air Ticketing Ticket Booking Customer Relationship Ground Handling Staff Communication Grooming
An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.
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Good Communication Skills Customer Relationship Ticket Booking Air Ticketing
Airline Ticketing Agents interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for airlines.Duties/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up .CONTACT PERSON 8276890527.
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Air Ticketing Ticket Booking Customer Relationship
We are hiring for air ticketing apply now
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Hiring For Field Sales Executive

Rajvi Capital Services Pvt Ltd

Field Sales Executive Direct Sales Field Sales Lead Generation Customer Relationship Corporate Sales Marketing Communication
We have vacant of 10 Field Sales Executive Jobs in Ranchi,Ramgarh,Hazaribagh,Bokaro,Dhanbad,khunti,Giridih,Jamshedpur,Palamu,Deoghar,Dumka,Koderma, for Freshers Educational Qualification : Secondary School, Diploma, B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill Field Sales Executive,Direct Sales,Field Sales,Lead Generation,Customer Relationship,Corporate Sales,Marketing Communication etc.
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Hiring For Ground Staff in Deoghar Airport

Skyview India Academy Private Limited

Airport Manager Airport Representative Airport Operation Airport Staff Airport Executive Customer Relationship Ground Handling Airline Ground Staff Ground Operation Airline Operations Airlines Executive
Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers
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Airlines Cabin Crew

Skytech Aviation Services Pvt Ltd

Communication Skills Grooming Personality Development Aviation Trainer Customer Relationship Executive Cabin Crew Walk in
We are looking for Cabin Crew able to create a pleasant flight experience for our guests. You will be able to work autonomously, take initiatives and collaborate with colleagues in order to help passengers enjoy their time aboard. The goal is to secure our financial development by establishing our company
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Field Business Development Executive

Enexperts Consulting (Opc) Pvt. Ltd.

Sales Executive Sales Manager Area Sales Executive Area Sales Manager BDE Business Development Manager Business Banking Executive Business Development Executive Relationship Manager Relationship Executive Sales Consultant Field Sales Walk in
Designation Field Business Development ExecutiveDepartment SalesCompensation: 1.50-4.50 LPA plus incentiveFresher/Exp both can applyGraduates and postgraduates both can applyPurpose of the Role To accomplish lasting impact by creating pathway of success to the customers.To leverage on our strength that which benefits our client's campaign bringing them high return of investment. To become a part of our driving sales force contributing to increase client acquisition wherein they become the revenue generator for our organization.Key Responsibilities Identifying business opportunities by identifying individual business owners, MSMEs, Entrepreneurs, and Professionals and evaluating theirposition in the market, researching and analyzing sales opportunities. To develop business relationship with our end customer by providing support and solutions recommending our services benefiting their business requirements. To provide presentations and demonstrate our organizationspackages and of our services. To obtain qualitative business information of the businessenterprise he/she visits and also explains them of the same on how itwould be represented to the users of the company. To explain in detail of our product's features, advantages,benefits, tenure and all the terms and conditions related to the productthe client is showing interest upon. To contribute in persuading the business owners/SME's tobecome our registered customerswhich shall enhance the productivity of their business. To actively play the role of a consultant providing thecustomers with relevant answers and solutions to the query they raise. To prepare report by collecting, analyzing and summarizinginformation and send the Key Parameter Monitor (KPM) report to thereporting managers on daily basis.Skills and Work Experience Required: Language:- Fluent in English/Hindi Communication Skill - Good communication skill.
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Bancassurance CASA
Handling existing and new bank customers of our banking partners Generate a Lead of prospective customers from employees of the bank Build a relationship with managers and officers of our channel partners Provide pre and post-sales support to customers and employees of partners Help your team to close the leads into sales Identify the customers' financial requirements and suggest a suitable insurance policy Secure business of life insurance through assigned banking/broking partners
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Branch Relationship Manager - CASA - Kolkata

NorthEast Digital Marketing Consultancy

Banking Executive SALES Branch Relationship Walk in
To Handle portfolio of HNI customers of bank and cross sell various products according to clients need.Liability Product selling, education on product featuresAcquire new customers through referrals from existing customers who meet product criteriaRegular interaction with the customer to build rapport to understand and update the profile.Enhance the Overall value/book size of the portfolioMaintain the overall quality / hygiene parameters of the portfolioCross selling Third Party Products of the bank based on the customer need Like MF/Insurance/RBI BondsJoint calls being done along with Supervisor as per defined processAdvisory services to be offered based on the customers requirement.Attrition control of customersAchieving MTD and YTD Revenue TargetsAchievement of income plans and other benchmarks within portfolioRequirementsEducational Qualifications: Graduation/Post-GraduationCertifications:NISM V-A CertificationIRDA CertificationNCFM Certification (Optional)CAIIB (Optional)Internal CertificationGI certificationKey Skills:Sales and Influencing SkillsBanking Product & Process KnowledgeNRI Product and Regulatory KnowledgePlanning and Organizing SkillsCommunicationKnowledge of Competition & Current trends in financial Industry.Experience RequiredExposure to banking, Banca insurance, Wealth Management are encouraged to apply
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  • 1 - 2 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Airline Customer Service Customer Relationship Aviation Personality Development Passenger Service Communication Skills Airline Operations Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.
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  • Fresher
  • Dhanbad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a dedicated Airport Customer Service Associate in Dhanbad, India. This full-time position is perfect for fresh graduates who have completed their 10th grade and are excited about providing excellent service to travelers.Key Responsibilities:1. Customer Interaction: Greet passengers warmly and assist with their inquiries, ensuring they feel welcomed and valued.2. Check-in Assistance: Help travelers with the check-in process, including issuing boarding passes and handling baggage claims efficiently.3. Problem Resolution: Address any issues that passengers may encounter, including flight delays or cancellations, and offer suitable solutions to enhance their experience.4. Information Provision: Provide accurate information about flight schedules, gate changes, and airport amenities, keeping travelers well-informed.5. Collaboration: Work closely with airline teams and other airport staff to ensure smooth operations and maintain high service standards.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude, as these are essential for interacting with diverse passengers. Attention to detail is important for managing check-in procedures accurately. The ability to work in a fast-paced environment and handle stressful situations calmly is crucial. A team-oriented mindset and willingness to support colleagues will enhance service delivery. Punctuality and reliability are expected, as the role requires adherence to schedules and readiness to assist passengers at all times. A passion for customer service and a friendly demeanor will make you a great fit for this role.
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Ground Staff FRESHERS
Responsibilities:1. Greeting and welcoming passengers at the airport terminal.2. Assisting passengers with check-in and boarding procedures.3. Providing excellent customer service to enhance the overall airport experience.4. Addressing passenger inquiries and resolving any issues or complaints in a professional manner.5. Ensuring a smooth and timely departure process for all passengers.6. Collaborating with airport staff and airlines to coordinate passenger services.7. Maintaining a clean and organized airport terminal to ensure a pleasant environment
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Customer Relationship Air Ticketing Ticket Booking
Job Openings for 21 Airport Ticketing Executive Jobs for Freshers in Bhubaneswar, Jharsuguda, Jharia Dhanbad, Ranchi, Patna, Gaya, Mayurbhanj, South 24 Parganas, Dumka, Raipur, Chhattisgarh, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Field Business Development Executive

Enexperts Consulting (Opc) Pvt. Ltd.

Sales Executive Sales Manager Area Sales Executive Area Sales Manager BDE Business Development Manager Business Banking Executive Business Development Executive Relationship Manager Relationship Executive Sales Consultant Walk in
Designation Field Business Development ExecutiveDepartment SalesCompensation: 1.50-4.50 LPA plus incentiveFresher/Exp both can applyGraduates and postgraduates both can applyPurpose of the Role To accomplish lasting impact by creating pathway of success to the customers.To leverage on our strength that which benefits our client's campaign bringing them high return of investment. To become a part of our driving sales force contributing to increase client acquisition wherein they become the revenue generator for our organization.Key Responsibilities Identifying business opportunities by identifying individual business owners, MSMEs, Entrepreneurs, and Professionals and evaluating theirposition in the market, researching and analyzing sales opportunities. To develop business relationship with our end customer by providing support and solutions recommending our services benefiting their business requirements. To provide presentations and demonstrate our organizationspackages and of our services. To obtain qualitative business information of the businessenterprise he/she visits and also explains them of the same on how itwould be represented to the users of the company. To explain in detail of our product's features, advantages,benefits, tenure and all the terms and conditions related to the productthe client is showing interest upon. To contribute in persuading the business owners/SME's tobecome our registered customerswhich shall enhance the productivity of their business. To actively play the role of a consultant providing thecustomers with relevant answers and solutions to the query they raise. To prepare report by collecting, analyzing and summarizinginformation and send the Key Parameter Monitor (KPM) report to thereporting managers on daily basis.Skills and Work Experience Required: Language:- Fluent in English/Hindi Communication Skill - Good communication skill.
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Field Business Development Executive

Enexperts Consulting (Opc) Pvt. Ltd.

Sales Executive Sales Manager Area Sales Executive Area Sales Manager BDE Business Development Manager Business Banking Executive Business Development Executive Relationship Manager Relationship Executive Sales Consultant Walk in
Designation Field Business Development ExecutiveDepartment SalesCompensation: 1.50-4.50 LPA plus incentiveFresher/Exp both can applyGraduates and postgraduates both can applyPurpose of the Role To accomplish lasting impact by creating pathway of success to the customers.To leverage on our strength that which benefits our client's campaign bringing them high return of investment. To become a part of our driving sales force contributing to increase client acquisition wherein they become the revenue generator for our organization.Key Responsibilities Identifying business opportunities by identifying individual business owners,MSMEs, Entrepreneurs, and Professionals and evaluating theirposition in the market, researching and analyzing sales opportunities. To develop business relationship with our end customer by providing support and solutions recommending our services benefiting their business requirements. To provide presentations and demonstrate our organizationspackages and of our services. To obtain qualitative business information of the businessenterprise he/she visits and also explains them of the same on how itwould be represented to the users of the company. To explain in detail of our product's features, advantages,benefits, tenure and all the terms and conditions related to the productthe client is showing interest upon. To contribute in persuading the business owners/SME's tobecome our registered customerswhich shall enhance the productivity of their business. To actively play the role of a consultant providing thecustomers with relevant answers and solutions to the query they raise. To prepare report by collecting, analyzing and summarizinginformation and send the Key Parameter Monitor (KPM) report to thereporting managers on daily basis.Skills and Work Experience Required: Language:- Fluent in English/Hindi Communication Skill - Good communication skill.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Passenger Handling Customer Relationship
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an Airlines Executive to join our team in Dhanbad. The ideal candidate should be passionate about the aviation industry and eager to learn. This is a full-time position, and employees will work from the office.Key Responsibilities:- Customer Support: Assist customers with inquiries related to flight bookings, cancellations, and itinerary changes, ensuring a positive travel experience.- Ticket Reservations: Help passengers with booking tickets through our systems, guaranteeing all details are accurate and complete.- Flight Information Management: Provide timely information about flight schedules, delays, and baggage handling to keep passengers informed.- Problem Resolution: Address and resolve issues that may arise during the booking process or while customers are traveling, ensuring quick and effective solutions.- Administrative Tasks: Perform various administrative duties, such as maintaining records and updating customer databases, to ensure smooth operations.Required Skills and Expectations:The candidate should have a minimum of a 10th-grade education and ideally have some exposure to customer service. Basic computer skills are necessary to manage booking systems and databases efficiently. Strong communication skills are important for interacting with customers clearly and politely. The candidate should be comfortable working in a fast-paced environment and possess strong problem-solving abilities to handle customer issues effectively. Being a team player is essential, as collaboration with other staff members will contribute to the overall success of the airline operations. This role is perfect for someone looking to start their career in the airline industry and is enthusiastic about providing excellent customer service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are seeking an Airport Guest Relationship Executive in Dhanbad, India, to provide exceptional service to guests at the airport. This entry-level position is ideal for individuals with a passion for customer service and a desire to enhance the travel experience.Key Responsibilities:1. Guest Assistance: Welcome and assist passengers with inquiries, providing information about flights, terminal services, and local amenities to ensure a pleasant experience.2. Issue Resolution: Address and resolve any concerns or complaints from guests promptly, working closely with airport staff to ensure satisfaction.3. Coordinating Services: Help coordinate special services for guests, such as wheelchair assistance or transportation arrangements, ensuring their needs are met efficiently.4. Feedback Collection: Gather guest feedback to improve services and share insights with management for continuous enhancement of guest experiences.5. Team Collaboration: Work effectively with other airport staff and departments to ensure seamless service delivery and maintain high standards of guest relations.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact with diverse guests. A proactive attitude and problem-solving skills are essential to handle various situations effectively. Basic computer skills are required for record-keeping and communication purposes. Candidates should be team-oriented and able to work in a fast-paced environment, demonstrating flexibility and a commitment to excellence in customer service. A minimum education of 10th grade is required, and experience is not mandatory.
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