International BPO Executive || Freshers & Experienced

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.

**Key Responsibilities:**

- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.

- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.

- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.

- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.

- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.

**Required Skills and Expectations:**

Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary.

We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.

• Experience

  0 - 5 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  International BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office