We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector.
Key Responsibilities:
- Making Calls: You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.
- Understanding Customer Needs: Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.
- Recording Information: Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.
- Meeting Targets: Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.
- Providing Feedback: Share insights and feedback from customers with the team to help improve our services and customer experience.
Required Skills and Expectations:
Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Benefits include
Internet Allowance, Laptop, incentive
Face Interview Location
1B, Sudhir Chatterjee Street, Beadon Street, Kolkata, West Bengal, Pin: 700006