Hiring Telesales Executive For Kolkata

Telesales Executive

Department: Sales

Experience: 0-2 Years

Location: Kolkata

Employment Type: Full-Time

Job Summary

We are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.

Key Responsibilities

Make outbound calls to prospective and existing customers.

Generate and qualify leads through telephone calls.

Explain company products/services clearly and effectively.

Understand customer requirements and recommend suitable solutions.

Follow up regularly with interested prospects and maintain the sales pipeline.

Convert leads into successful sales and achieve monthly targets.

Handle customer queries and resolve basic concerns professionally.

Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.

Build and maintain positive relationships with customers.

Coordinate with the sales and operations teams for smooth order/service processing.

Prepare daily and weekly sales reports.

Follow up on pending orders/payments wherever required.

Stay updated about company products, services, offers, and sales processes.

KRA / KPI

Number of outbound calls made

Qualified leads generated

Lead-to-conversion ratio

Monthly sales/revenue achievement

Follow-up effectiveness

Customer engagement and retention

CRM/data accuracy

Achievement of assigned sales targets

Daily productivity and call quality

Required Skills

Excellent verbal communication skills

Strong convincing and negotiation abilities

Good listening and interpersonal skills

Target-oriented and self-motivated

Ability to handle rejection and work under pressure

Basic knowledge of MS Office and CRM software

Good follow-up and relationship-building skills

Professional and positive attitude

Eligibility Criteria

Graduate in any discipline preferred.

0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.

Freshers with good communication and convincing skills may also apply.

Candidates comfortable with making a high volume of outbound calls will be preferred.

Key Competencies

Communication | Customer Focus | Persuasion | Negotiation | Result Orientation | Follow-up | Teamwork | Accountability | Time Management | Positive Attitude

How to Apply

Interested candidates can reach out to us:

📞 Call or WhatsApp:

📧 Email:

Join our team and build your career with us!

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.Tech/B.E, Professional Degree)

• Role

  Telesales Executive

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Unit No. 9, 23rd Floor, Imagine Techpark, Plot No. 6, DP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091