Tele Caller - Full Time (Female)

We are looking for a motivated and energetic female Tele Caller to join our team in Kolkata. In this role, you will be the first point of contact for potential customers and play a crucial part in generating leads and promoting our services.

Key Responsibilities:

- Making Outbound Calls: You will reach out to potential customers to discuss our products and services, helping to create interest and rapport.

- Handling Inbound Calls: Respond to incoming calls from customers, answering their queries and providing essential information about our offerings.

- Updating Customer Records: Maintain accurate records of customer interactions in our database, ensuring all information is up to date and correct.

- Scheduling Appointments: Arrange meetings or calls for the sales team with interested customers, facilitating the sales process.

- Providing Excellent Customer Service: Strive to deliver a positive experience for every caller, fostering a professional relationship with customers.

Required Skills and Expectations:

- Communication Skills: You should have strong verbal communication skills, with the ability to clearly explain our services and engage with customers.

- Listening Ability: Being a good listener is essential to understand customer needs and provide appropriate solutions.

- Team Player: Work collaboratively with colleagues to support team goals and improve overall performance.

- Basic Computer Skills: Familiarity with using computers and handling basic software applications for data entry and record keeping is important.

- Positive Attitude: Bring a friendly and enthusiastic approach to work, contributing to a pleasant work environment.

We welcome applicants with little to no experience who are eager to learn and grow in this role.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata