Office Assistant Fresher Jobs in Airoli

Looking for Backoffice Associates for Airoli Location (Only First 100 entries are accepted)Work location: AiroliExp: 0 Years - 3 Years (Freshers are also welcome)Non Voice Process(Both Side Cab) Night Shift onlyRole & responsibilities: Associate (Process: US HR operations)Age Criteria: 22 years to 26 years old. CTC: Max 19k inhandSummary Fielding all incoming help requests from clients via chats and/or emails in a courteous manner.Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract.Maintain logs and records of all customer queries as per the standard procedures and guidelines.Relevant Experience: Any/Basic MS Excel Category Back office/Data handling or data managementWorking Conditions: Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.Service Agreement Applicable for 1 year (Mandatory)Education Skills: Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible.Note: Looking for immediate joiners or who can join within 10-15 daysIf you are interested for this job share your resume to 9987126884If you are not interested share this job to your friendsorrelatives.INTERVIEW DATE : 6 and 7 MAY 2025

Managing customers account, Credit management, Billing statements, And Invoices

Interaction with clients, computer handling,

Drafting Letter, Clients Servicing, Coordinating with Vendors, documentation work

*Sutherland - Navi Mumbai(Airoli)*Hiring for Customer Support Associate for various processes.- Attractive Salary: 20k - 30k Inhand- Shift: Night or Rotational Shift(24/7)- 5 Days Working- Immediate to 15 Days Joining- Telephonic Interview- Good command over English must.- Fresher & Experienced both can apply

Desired Profile: Candidate must possess following qualitiesExcellent command over reading, writing & verbal English communication Advance MS office Skill. Ability to prioritize and manage multiple tasks (metrics) Strong organizational, interpersonal & analytical skills are required. Cultural awareness required. Ability to work independently and meet deadlines under pressure. Interest in new technologies and new tools. Schedule flexibility to accommodate project deadlines. Experience in the localization industry is a plus. Knowledge of any Indian/foreign language skills will be an added advantage. Handling a team of around 4-6 members (For Sr. Project Coordinator) Coordination with Translators & Project Managers for successful execution of translation projects. To work on Translation related CAT tools. The management of multiple localization projects in a fastpaced environment. Helps facilitate the Project Manager in the day to day running of projects. Monitoring and controlling projects status.

Role Name: Data Entry OperatorKey Responsibilities:Good communication skill & knowledge of correct spelling, grammar and punctuationExperience with MS Office and data programsTyping speed and accuracyCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryExperience Required: 0-1 years of ExperienceJob Category: Data Entry OperatorJob Type: Full TimeJob Location: Mumbai, MaharashtraExperience Required: 0-1 Years