Customer Relationship Female Jobs in Surat

As a Visa Counsellor, you will guide clients through the complex visa application process. Your role will involve providing accurate information, managing documentation, and ensuring that applicants meet the requirements set by immigration authorities.**Key Responsibilities:**- **Client Consultation:** Engage with clients to understand their visa needs and provide them with tailored advice on the best visa options available.- **Documentation Management:** Assist clients in gathering and organizing necessary documentation to support their visa applications, ensuring all requirements are met.- **Application Review:** Review completed visa applications for accuracy and completeness before submission, reducing the likelihood of rejections.- **Follow-Up Communication:** Maintain regular communication with clients to keep them informed about their application status and address any questions they may have.- **Stay Updated on Regulations:** Keep abreast of current immigration laws and policies to provide clients with the most relevant and accurate information.**Required Skills and Expectations:**- Proven experience in visa counselling or a related field for at least 1-5 years.- Strong communication skills, both verbal and written, to convey complex information clearly to clients.- Detail-oriented approach to reviewing documentation and applications thoroughly.- Ability to handle multiple cases simultaneously while maintaining a high level of customer service.- Proficiency in using computer systems and basic software applications to manage client information.- Female candidates only, with a professional attitude and the ability to work in an office environment.

Key Responsibilities of CRM act as the primary point of contact, handling inquiries, resolving complaints, provide support, and collaborating with sales/marketing teams to identify growth opportunities and improve the customer experience. Develop and maintain strong, trust-based relationships with key clients to foster loyalty. Proactively identify and resolve customer complaints, issues, and inquiries swiftly to maintain high satisfaction levels Act as the liaison between customers and internal teams (sales, product, marketing) to ensure needs are met.Required Skills and Qualifications Experience: Usually 2+ years in customer service, sales, or account management. Education: Bachelor's degree in Business Administration, Marketing, or a related field. Communication: Strong communication skill in English and Hindi Analytical Skills: Ability to analyze customer data, trends, and feedback to make data-driven decisions. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Customer Relationship Manager (CRM) FemaleSalary: 15,000 25,000 per monthExperience: 23 YearsLocation: On-siteJob Summary:We are looking for a confident and customer-focused Female Customer Relationship Manager (CRM) to handle client communication and coordination. This is a back-end, desk-based role involving regular interaction with customers through phone calls, WhatsApp, emails, and Zoom meetings.Key Responsibilities:Communicate with customers via calls, WhatsApp, emails, and ZoomProvide end-to-end customer support and service assistanceShare required data, PDFs, and sample photos with customersFollow up on order status, delivery timelines, and paymentsSchedule customer appointments and meetingsCoordinate internally for smooth service deliveryMaintain accurate customer records and follow-upsEnsure timely responses and a positive customer experienceWorking Hours:9-hour shift (8 working hours + 1-hour break)Shift options: 9:30 AM6:30 PM or 10:00 AM7:00 PMSkills & Requirements:23 years of experience in CRM / client handlingStrong communication skills with confident speaking abilityHindi mandatory, English preferredBasic computer skills (Excel, emails, PDFs)Tech-savvy, organized, proactive, and follow-up drivenPreference:Married candidates preferred (unmarried may also apply)

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Job Title: Customer Relationship Management [CRM]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU, SURAT.Employment Type: Full-TimeJob Summary:We are seeking an energetic and persuasive Customer Relationship Manager (CRM) to manage and develop strong relationships with our clients. The role involves direct interaction with clients, ensuring seamless coordination and securing casting assignments for talents. Youll be the face of the agency in client meetings and play a crucial role in convincing clients about our services.Key Responsibilities:Client Interaction & Relationship Management: Build and maintain positive relationships with new and existing clients. Act as the primary point of contact for client queries and requirements.Client Meetings & Presentations: Schedule and conduct meetings with clients to understand casting requirements. Present suitable talent portfolios and suggest casting options based on briefs. Effectively pitch and convince clients about talents and agency services.Project Coordination: Coordinate with the internal casting team to source suitable profiles as per client requirements. Ensure timely sharing of artist profiles and follow-ups.Negotiation & Deal Closure: Negotiate project terms and commercial details with clients. Close deals and ensure proper documentation of assignments.Client Feedback & Service Improvement: Collect client feedback post-project and ensure service quality improvements. Maintain a client database and update interactions regularly.Qualification : Minimum HSC[12th pass] or graduate in any stream. Strong persuasion and negotiation abilities. Good organizational and multitasking abilities.Requirements: 3 Month to 2 year experience in handling client meetings, pitching services, and maintaining client relationships. Freshers with excellent communication and convincing skills may also be considered for this roles. Good presentation skills for client pitches. Comfortable with client meetings and working under deadlines. Basic knowledge of MS Office, CRM software, and social media platforms is a plus.

We are looking for 1 Office Assistant Post in Lal Darwaja Road, Surat, with deep knowledge in Clerical Work, Basic Computer Skills, Basic English, Good Communication, Office Assistant, Customer Relationship, Administrative Skills, Basic Computers, Followups and Required Educational Qualification is : B.C.A, B.B.A, B.Com, B.E, B.Tech

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.

Cafe manager

We are looking For CounsellorIndustry : Visa & ImmingarationExperience : 1-2 years ( Experience in counsellor 0r customer support)Salary : 20k - 35 k (as per your interview ) Work : ConsellorLocation: Pal, AdajanTime: 10.00 am to 7.00 PmInterested candidate contact us on Career Next HR Priyanka Tejani 8485982632mail : priyankatejani@careernextpro.comwebsite: www.careernextpro.com

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Job Openings for 1 Customer Relationship Executive Job with minimum 1 Year Experience in Adajan, Surat, Gujarat, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, CRM, CRO, Customer Retention, Client Development etc.,

Customer Relationship Manager Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.

Job Details :- Company profile: First cry.com is Asia's largest online shopping portal for kids and baby products with more than 90000 products and over 9 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores. Job Description: Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Project Description: (Project on which the new hire will work) : Assistant store manager - Trichy location . - Proven work experience as a Retail Sales Representative or Sales Associate or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge of inventory stocking procedures - Basic math skills - Track record of achieving sales quotas - Excellent communication skills, capable of building trusting relationships - Ability to perform in fast-paced environments - Flexibility to work various shifts Roles and responsibilities: - Greet and direct customers - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers questions about specific products/services - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products - Stay up-to-date with new products/serv

Close Warm & Cold leads over the phone.- Book appointments for BDM's- Qualifying the customers based on criteria provided by company.- Provide recommendations to meet the needs of the customer.- Admin task related to Corporate sales.- Assisting team members in day-to-day activity.- High level of communication and interpersonal skills.- A professional manner with strong relationship building skills.- A strong desire to progress.- Punctual and want to be part of team.- Healthy and Optimistic.

Key Responsibilities:CRM System Management:Oversee the company's CRM software and databases.Ensure accurate and up-to-date customer data records.Customize CRM system features to meet the needs of various departments.Customer Data Analysis:Analyze customer data to identify trends, preferences, and opportunities for improvement.Segment customers based on behavior, demographics, and other relevant criteria.Customer Engagement:Develop and implement CRM strategies to enhance customer engagement.Design and execute targeted email marketing campaigns and communication strategies.Monitor and respond to customer inquiries and feedback.Performance Tracking:Track and report on key CRM metrics, including customer retention rates, conversion rates, and customer lifetime value.Use data insights to make data-driven recommendations for improvement.Collaboration:Collaborate with marketing, sales, and customer service teams to ensure a unified customer experience.Provide CRM-related training and support to team members.Qualifications:Bachelor's degree in Marketing, Business, or a related field.Proven experience in CRM management or a related role.Proficiency in CRM software and tools (e.g., Salesforce, HubSpot, etc.).Strong analytical and data interpretation skills.Excellent communication and interpersonal skills.Detail-oriented and highly organized.

We are looking for a professional and customer service-oriented Store Manager to oversee daily operations at our store. As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

This place is a rigorous growth opportunity for someone with leadership quality to lead a team while being a main point of communication for this brands customer with polite mannerism and good communication. You will be the face and voice of the brand, representing the organization to customers, hence the willingness to listen, solve grievances, help, serve and collaborate is important. To collaborate interdepartmentally and assisting in targets while maintain data via software, while increasing the efficiency of the department.Reporting to: GM Sales JD:1. To successfully manage customer relations by being a liaison between the company and the customer. Handling all type of customer grievances. Attending customer calls/ massages/ mails & replying them.2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.3. Will be responsible to lead the team of CREs. Leading a team & guiding them in day to day activities. Verifying the works which is done by CRM team.4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.6. She has to look after all on time promotions of products through whats app, through call and through text.7. Coordinating with the Management. All goods should be delivered after approval of management which has to be done on time.8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.9. To come up with ideas and solution to make the department more effective and productive on a day-to-day level.

Job Description:- Client, Customer & People Management Effective performance planning for self and team Monitor employee activities and provide guidance where needed Encourage a positive work environment and culture for all employees. Prepare and send report to the Director of Operation. Arrange training session for all team member once in a month Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors To lead a team's available resources in order to deliver a quality service to customers in line with agreed service standards Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations Handle escalations for the team Building and maintaining effective internal and external relationships with clients, government officers & Bank Team's Career Planning/manage team performance & expectation Ensures service, SLAs and KPIs are continually reviewed and expectations are met with optimum levels of quality & service delivery Work as a Single point of contact for ops department Quality and Process improvement Initiatives Identifying and instilling best practice, processes and systems and drive continuous improvement environment Planning, execution and monitoring of projects and standard systemsRequired Key Skills:-1. Business degree or related professional qualification2. Excellent communication and negotiation skills3. experience in all aspects of planning and implementing sales strategy4. technical sales skills5. owledge of market research6. experience in managing and directing a sales team7. problem analysis and problem-solving8. decision-making & meeting sales goals9. Minimum 4-5 Years of experience in Sales & Marketing

Roles & Responsibilities:- Maintaining proper documentation.- Team handling - CRMs have to maintain cordial relation with our existing clients and help in achieving build a long standing relation with future client.Education : Graduate / Post GraduateSkills :- Knowledge of MS Office, Power point & Excel is compulsory, E-mail communication.- Prompt & excellent verbal & written communication.

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities

Roles & Responsibilities:- Team Handling- Maintaining proper documentation - to maintain ledger and term sheet.- CRMs have to maintain cordial relation with our existing clients and help in achieving build a long standing relation with future client.Education : Graduate / Post GraduateSkills :- Knowledge of MS Office, Power point & Excel is compulsory, E-mail communication.- Prompt & excellent verbal & written communication.

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

This place is a rigorous growth opportunity for someone with leadership quality to lead a team while being a main point of communication for this brands customer with polite mannerism and good communication. You will be the face and voice of the brand, representing the organization to customers, hence the willingness to listen, solve grievances, help, serve and collaborate is important. To collaborate interdepartmentally and assisting in targets while maintain data via software, while increasing the efficiency of the department.Reporting to: GM Sales JD:1. To successfully manage customer relations by being a liaison between the company and the customer. Handling all type of customer grievances. Attending customer calls/ massages/ mails & replying them.2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.3. Will be responsible to lead the team of CREs. Leading a team & guiding them in day to day activities. Verifying the works which is done by CRM team.4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.6. She has to look after all on time promotions of products through whats app, through call and through text.7. Coordinating with the Management. All goods should be delivered after approval of management which has to be done on time.8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.9. To come up with ideas and solution to make the department more effective and productive on a day-to-day level.