Female - Customer Relationship Manager - Full Time

Customer Relationship Manager (CRM) Female

Salary: 15,000 25,000 per month

Experience: 23 Years

Location: On-site

Job Summary:

We are looking for a confident and customer-focused Female Customer Relationship Manager (CRM) to handle client communication and coordination. This is a back-end, desk-based role involving regular interaction with customers through phone calls, WhatsApp, emails, and Zoom meetings.

Key Responsibilities:

Communicate with customers via calls, WhatsApp, emails, and Zoom

Provide end-to-end customer support and service assistance

Share required data, PDFs, and sample photos with customers

Follow up on order status, delivery timelines, and payments

Schedule customer appointments and meetings

Coordinate internally for smooth service delivery

Maintain accurate customer records and follow-ups

Ensure timely responses and a positive customer experience

Working Hours:

9-hour shift (8 working hours + 1-hour break)

Shift options: 9:30 AM6:30 PM or 10:00 AM7:00 PM

Skills & Requirements:

23 years of experience in CRM / client handling

Strong communication skills with confident speaking ability

Hindi mandatory, English preferred

Basic computer skills (Excel, emails, PDFs)

Tech-savvy, organized, proactive, and follow-up driven

Preference:

Married candidates preferred (unmarried may also apply)

• Experience

  2 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Relationship Manager

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  surat,India