Looking For Customer Relationship Manager (Female Only)

Key Responsibilities of CRM

act as the primary point of contact, handling inquiries, resolving complaints, provide support, and collaborating with sales/marketing teams to identify growth opportunities and improve the customer experience.

Develop and maintain strong, trust-based relationships with key clients to foster loyalty.

Proactively identify and resolve customer complaints, issues, and inquiries swiftly to maintain high satisfaction levels

Act as the liaison between customers and internal teams (sales, product, marketing) to ensure needs are met.

Required Skills and Qualifications

Experience: Usually 2+ years in customer service, sales, or account management.

Education: Bachelor's degree in Business Administration, Marketing, or a related field.

Communication: Strong communication skill in English and Hindi

Analytical Skills: Ability to analyze customer data, trends, and feedback to make data-driven decisions.

Technical Skills: Proficiency in CRM software (., Salesforce, HubSpot) and Microsoft Office Suite.

• Experience

  2 - 3 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed)

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office