Hiring Freshers || Customer Relationship Manager

Ras media and entertainment

Job Title: Customer Relationship Management [CRM]

Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU, SURAT.

Employment Type: Full-Time

Job Summary:

We are seeking an energetic and persuasive Customer Relationship Manager (CRM) to manage and develop strong relationships with our clients. The role involves direct interaction with clients, ensuring seamless coordination and securing casting assignments for talents. Youll be the face of the agency in client meetings and play a crucial role in convincing clients about our services.

Key Responsibilities:

Client Interaction & Relationship Management:

Build and maintain positive relationships with new and existing clients.

Act as the primary point of contact for client queries and requirements.

Client Meetings & Presentations:

Schedule and conduct meetings with clients to understand casting requirements.

Present suitable talent portfolios and suggest casting options based on briefs.

Effectively pitch and convince clients about talents and agency services.

Project Coordination:

Coordinate with the internal casting team to source suitable profiles as per client requirements.

Ensure timely sharing of artist profiles and follow-ups.

Negotiation & Deal Closure:

Negotiate project terms and commercial details with clients.

Close deals and ensure proper documentation of assignments.

Client Feedback & Service Improvement:

Collect client feedback post-project and ensure service quality improvements.

Maintain a client database and update interactions regularly.

Qualification :

Minimum HSC[12th pass] or graduate in any stream.

Strong persuasion and negotiation abilities.

Good organizational and multitasking abilities.

Requirements:

3 Month to 2 year experience in handling client meetings, pitching services, and maintaining client relationships.

Freshers with excellent communication and convincing skills may also be considered for this roles.

Good presentation skills for client pitches.

Comfortable with client meetings and working under deadlines.

Basic knowledge of MS Office, CRM software, and social media platforms is a plus.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  B.C.A, B.B.A, B.Com, Any Bachelor Degree

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  301-305 DHIRAJ SONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU SURAT