29

Customer Relationship Female Jobs in Patna

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  • 1 - 4 yrs
  • 1.3 Lac/Yr
  • Patna
Customer Relationship Customer Support Customer Service
We are seeking a dedicated Customer Service Manager to lead our customer support team in Patna, India. The ideal candidate will have 1 to 4 years of experience in customer service and should be a female with at least a 12th-grade education. This full-time position requires the individual to work from the office.In this role, you will oversee customer service operations, ensuring that our customers receive the highest level of support. You will manage a team, train new staff, and implement strategies to improve customer satisfaction.Key responsibilities include:- Team Leadership: Lead, motivate, and develop a team of customer service representatives to ensure effective performance.- Customer Support: Address customer inquiries and complaints efficiently, ensuring timely resolution to enhance customer experience.- Process Improvement: Analyze current customer service processes and work on enhancing them to boost productivity and satisfaction.- Reporting: Track and report on key performance metrics to gauge team performance and customer happiness.Candidates should possess excellent communication skills, a positive attitude, and strong problem-solving abilities. Ability to manage stress and work effectively under pressure is important. Proficiency in computer applications and basic customer service tools is expected. A strong focus on team collaboration and customer relationships is essential in this role.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Female
  • Patna
Customer Calling Computer Organization Skills Customer Relationship Customer Communication Computer Skills Front Desk Telephone Handling
We are seeking a friendly and organized Front Office Receptionist to join our team in Patna, India. This role is perfect for someone who enjoys working with people and has a positive attitude.Key responsibilities include:1. Greeting Visitors: You will be the first point of contact for guests, welcoming them warmly and directing them to the appropriate person or department.2. Answering Calls: You will handle incoming phone calls, respond to inquiries, and transfer calls to the right team members while maintaining professionalism.3. Scheduling Appointments: You will manage calendars and schedule appointments, ensuring that all meetings run smoothly and on time.4. Maintaining Records: You will help keep office files organized and maintain visitor logs, ensuring that information is accurate and readily accessible.5. Administrative Support: You will assist with basic administrative tasks, such as filing, data entry, and other duties as needed to support the office.Required skills and expectations include:- A minimum of 12th grade education is necessary, with a preference for candidates who have completed higher studies.- Excellent communication skills in both English and Hindi to interact effectively with clients and colleagues.- A positive attitude and a strong willingness to learn, demonstrating enthusiasm for the role.- Proficiency in basic computer skills and the ability to use office equipment.- Strong organizational skills to manage multiple tasks efficiently and meet deadlines. We encourage candidates with 0 to 6 years of experience to apply, as we value a fresh perspective.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. Customer Interaction: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. Reporting: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. Collaboration: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Computer Networking Computer Science Customer Relationship Receptionist Activities General Administration Convincing Power Telephone Handling Customer Communication Front Office
We are looking for a friendly and organized Office Receptionist to join our team in Patna, India. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start a career. Key responsibilities include greeting visitors and guests warmly, ensuring they feel welcomed. You will answer phone calls and respond to inquiries, helping to create a positive first impression. Managing incoming and outgoing mail is essential, as is maintaining office supplies and keeping the reception area tidy. You will also assist in scheduling appointments and coordinating meetings, ensuring everything runs smoothly. The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. A friendly demeanor and a professional appearance are crucial. Attention to detail is important for managing responsibilities accurately and efficiently. The ability to multitask in a busy environment will help you succeed in this role. We expect you to be proactive and adaptable, ready to handle various tasks as needed. Basic computer skills and familiarity with office equipment will be beneficial. We welcome applicants with 0 to 6 years of experience, and we encourage fresh graduates to apply. If you are a motivated individual looking for an opportunity to grow, we invite you to join our team.
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  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Patna
Good Communication Skills Customer Relationship Receptionist Activities Customer Communication Front Office Computer Skills Telephone Handling
As an Office Receptionist, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive impression of the office.Key Responsibilities:- Greeting Visitors: Welcome all visitors warmly and professionally, ensuring they feel comfortable and valued upon entering the office.- Managing Phone Calls: Answer incoming phone calls promptly, directing them to the appropriate staff members and taking messages when necessary.- Administrative Support: Assist with basic administrative tasks, such as filing, data entry, and managing office supplies to contribute to smooth office operations.- Scheduling Appointments: Coordinate and manage appointments for staff, ensuring an organized calendar and effective use of time for meetings.- Handling Mail and Deliveries: Receive and sort incoming mail and packages, ensuring timely distribution to the relevant team members.Required Skills and Expectations:- Communication Skills: You must have strong verbal communication skills to interact clearly and politely with staff and visitors.- Organizational Skills: Being organized is essential. You should manage multiple tasks at once without losing focus.- Proficient in Computer Applications: Basic knowledge of computer applications, including MS Office, is necessary to assist with various tasks.- Professional Appearance: Maintaining a professional appearance and demeanor is important to uphold the offices image.- Problem-Solving Abilities: You should be able to address and resolve minor issues independently while seeking assistance for more complex problems.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Raja Bazar Patna
Direct Sales Marketing Communication Customer Relationship Lead Generation
Able to call the clients arrange meetings with them , lead generation on work know tha
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Customer Relation Executive (Female)

Nestor Homes Private Limited

  • 1 - 2 yrs
  • Danapur Patna
Customer Relationship CRM Sales Call Quality Call Coordinator Real Estate Sales Real Estate Marketing Real Estate Sales Executive Real Estate
In a real estate context like Nestor Homes, a Customer Relation Executive (CRE) acts as the vital bridge between the company and its buyers, managing the journey from the initial booking to the final handover of the property.Core ResponsibilitiesPost-Sales Management: Handle the Welcome Call after booking and provide regular updates on construction progress.Payment Tracking: Follow up on payment schedules and assist customers with bank loan documentation and disbursements.Conflict Resolution: Act as the first point of contact for customer grievances regarding property features, timelines, or paperwork.Possession & Handover: Facilitate the final site visit (snagging) and manage the legal formalities of registry and key handover.Key SkillsCommunication: Ability to explain complex real estate laws and payment plans in simple terms.CRM Proficiency: Experience with tools like Salesforce or Zoho to track lead status and customer history.Documentation Knowledge: Familiarity with RERA norms, GST in real estate, and stamp duty processes.
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Customer Relationship Marketing Communication Field Sales
Join HDFC Sales We re Hiring Sales Officers!Industry: Banking / Financial ServicesDesignation: Sales Executive / OfficerLocation: PAN India---Eligibility Criteria: Education: Graduation (Mandatory) Two-Wheeler: Must own a personal bike/scooter Age Limit: Up to 30 years Experience: Minimum 6 months of sales experience preferred--- Salary & Benefits: CTC: Up to 3.60 LPA (Based on interview performance) Attractive Incentives on performance Career Growth Opportunities with a leading financial brand--- Job Responsibilities:Conduct regular field visits to construction sites and nearby areas.Meet relationship managers, builders, and market managers to build strong partnerships.Generate leads through site visits and local networking.Coordinate with builders or managers to get home loan referrals.Assist customers in the loan documentation process and ensure smooth file handling.Maintain strong customer relationships and ensure high satisfaction levels.--- Why Join HDFC Sales?Work with a trusted and reputed brand in financial services.Get excellent training and mentorship to boost your career.Enjoy competitive pay, incentives, and growth opportunities.--- Interested Candidates:Send your updated resume 9265107173
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Female
  • Exhibition Road Patna
Customer Relationship Microsoft Excel
Wallpaper Office, Maintain all Inventory.
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Office Assistant Fresher (Female)

Agr Infratech Pvt. Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Kumhrar Patna
Customer Relationship Data Management Internet Office Work Followups
there are mainly two types of work employee, first of all to maintain office attend client & explain about our services and some extra work which will give by the company. if employee want to work in sales & marketing work then also do and earn extra income.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Patna
Desktop Support Customer Relationship Customer Support
Job Summary:The Customer Support Executive will be responsible for delivering outstanding service to customers through various communication channels. You will address inquiries, troubleshoot issues, and provide detailed product knowledge, while also showcasing the product's value through product demos. You will work closely with the support and HR teams to ensure customer satisfaction and support smooth operations.Key Responsibilities: Customer Interaction: Respond to and manage customer inquiries across phone, email, chat, and social media, offering timely, accurate, and friendly assistance. Product Demos: Conduct engaging and informative product demos, either virtually or in person, tailored to customer needs, to demonstrate key features, benefits, and usage. Issue Resolution: Troubleshoot and resolve customer complaints or inquiries efficiently, ensuring customer satisfaction and retention. Product Knowledge: Maintain an up-to-date understanding of company products and services to provide accurate assistance during interactions and demos. Documentation: Record customer interactions and outcomes in the CRM system / Google form, ensuring thorough and accurate tracking for follow-up. Escalation Management: Identify and escalate complex issues to senior team members or other relevant departments, ensuring prompt resolution. Customer Satisfaction: Ensure that all interactions result in a positive customer experience, focusing on solving problems with professionalism and empathy. Feedback Collection: Gather feedback from customers to help improve products and services, reporting insights to relevant teams. Collaboration: Work with cross-functional teams (Sales, Technical Support, Product Development) to resolve issues or share valuable customer insights.Required Qualifications: Education: Bachelors degree in any field. Experience: 1-2 years of customer service or support experience, ideally in a customer-facing role. Communication Skills: Strong verbal and written communication skills with the ability to explain complex concepts clearly. Presentation Skills: Comfortable presenting product demos, answering questions, and adjusting content based on the audiences needs. Problem-Solving: Strong analytical skills and the ability to find solutions to customer issues quickly and efficiently. Attention to Detail: Detail-oriented with strong organizational and time-management skills. Multitasking: Ability to handle multiple customer inquiries at once without compromising service quality.What We Offer: Competitive Salary: Competitive compensation with performance-based incentives. Health & Wellness: Comprehensive benefits package including dental and vision coverage. Career Growth: Opportunities for professional development, with ongoing training and career advancement. Work Environment: A collaborative, team-oriented environment where your contributions are valued.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Anisabad Patna
Good Communication Skills Interpersonal Skills Analytical Skills
We are hiring Tele Callers! If you have good communication skills and are ready to grow with us, walk in for an interview. Contact 9955079812
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  • 1 - 5 yrs
  • Patna
Guest Handling Customer Relationship Good Communication Skills Guest Services
For restaurant hostess
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  • 1 - 2 yrs
  • Patna
Receptionist Activities Customer Relationship Customer Communication Front Office
Greet and welcome guests as they arrive at the officeAnswer, screen, and forward incoming phone callsProvide accurate information in-person and via phone/emailMaintain a clean and tidy reception areaReceive, sort, and distribute daily mail and deliveriesSchedule appointments and maintain calendarsAssist with administrative tasks such as data entry, filing, and photocopyingManage visitor logs and ensure security procedures are followedSupport various departments with clerical duties as needed
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Rajeev Nagar Patna
Receptionist Activities Telephone Handling Front Desk Customer Relationship Convincing Power Computer Skills General Administration Customer Communication Office Work
Required skills : - Strong communication skill. - Customer service skill. - multitasking skill. - Organizational skill - computer knowledge ( Ms Word, Ms excel) . - Fresher and experienced. Responsibility : - Greeting and Welcoming Visitors- Managing the Front Desk- Administrative Support- Maintaining Records- Ensuring Workplace Security- Additional Duties.
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Customer Relationship General Administration Telephone Handling Customer Communication Office Work
Job Openings for 5 Front Office Receptionist Jobs for Freshers in Ranipur, Patna, Patna City, Pahari, Patna, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Relationship, General Administration, Telephone Handling, Customer Communication, Office Work etc.
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Office Assistant (Female)

Bata India Limited

  • 1 - 1 yrs
  • 1.5 Lac/Yr
  • Mahendru Patna
Customer Relationship Microsoft Excel Internet Microsoft Office Microsoft Word
Hiring for 01 Office Assistant Job in Mahendru, Patna, with minimum 1 Year Experience,Required Educational Qualification is : Secondary School, B.A, B.Com with Good knowledge in Customer Relationship etc.
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Sales Officer Fresher (Female Candidates Preferred)

Manfront Staffing Services Private Limited

SHOULD HAVE BIKE LICENSE KNOWLEDGE OF CASA SALES Customer Relationship Sales Operations Field Sales Sales Target
Officer - Sales is an integral part of the bank's front line sales force.The Job involves extensive travelling within the assigned area and conducting market/customer mapping with the primary responsibilities mentioned below.1) To acquire New to Bank customers and pursue new business relationships by selling: Savings Accounts. Current Accounts. Term Deposits. Debit / Credit Cards. PG Products (Life Insurance / General Insurance / Mutual Fund / Retail Asset Products / Online Trading).2) Responsible for achieving monthly sales targets3) To fulfil KYC & Compliance norms.4) To reach out to High Net-worth Individuals.5) To increase the customer base by developing business relationships with current customers.Skills High Sales orientation for achieving numbers good convincing and Nego
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Data Management Microsoft Excel Microsoft Office Microsoft Word Customer Relationship Administrative Skills Basic Computers Typing Data Entry Office Work
Office Associate
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 40 Air Ticketing Executive Posts in Kolkata, Dehradun, Lucknow, Agartala, Jaipur, Chandigarh, Bhubaneswar, Bhopal, Indore Bypass Road, Bhopal, Patna, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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