Customer Relationship Female Jobs in Kolkata

We are looking for a dedicated Front Office Receptionist to join our reputed medical clinic located in Behala Bakultala, Kolkata. This is a full-time position ideal for female candidates residing nearby.In this role, you will be the first point of contact for patients and visitors, providing a warm and professional welcome. Your key responsibilities will include managing the reception area, answering phone calls, scheduling appointments, and assisting with patient queries. You will also maintain patient records and ensure that all administrative tasks are processed smoothly.To excel in this position, you should possess excellent interpersonal and communication skills, with a keen eye for detail. You must be proficient in handling office equipment such as telephones and computers, as well as managing scheduling software. Being organized and able to multitask in a fast-paced environment is essential. A customer-oriented attitude and a strong commitment to patient care are crucial for this role.Candidates must have completed their 12th education and have 2 to 5 years of relevant experience as a receptionist, preferably in a medical setting. The work location is from the office, and daily attendance at the clinic is required. Working hours and other specific schedule details will be communicated during the interview. If you meet these qualifications and are looking to contribute to our clinics success, we encourage you to apply.

We are looking for a friendly and organized Front Desk Receptionist to join our team in Kolkata. The ideal candidate will be the first point of contact for visitors and will ensure smooth operations at the front desk.nnKey Responsibilities:nn- Greet Visitors: Welcome guests with a warm smile and assist them with their inquiries. n- Answer Phone Calls: Handle incoming calls promptly and direct them to the appropriate departments. n- Maintain Records: Keep accurate records of visitors, calls, and messages. This helps ensure effective communication.n- Manage Appointments: Schedule and confirm appointments to help maintain an organized workflow.n- Administrative Tasks: Perform general administrative duties such as filing and data entry to support the office staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of 1 to 2 years of experience in a similar role. A 12th-grade education is required. We are looking for a female candidate who possesses excellent communication skills and a pleasant demeanor. Strong organizational abilities are essential, along with proficiency in handling multiple tasks efficiently. The ideal candidate should be comfortable working in a full-time office environment and capable of managing a busy front desk while maintaining a professional attitude. Time management is crucial, as well as the ability to work well under pressure.

As a Food & Beverage Executive, you will play a vital role in ensuring an exceptional dining experience for guests. Your responsibilities will include:- Customer Service: Provide excellent service to guests by greeting them warmly, taking orders, and addressing any inquiries or concerns they may have.- Order Management: Accurately record and input food and beverage orders into the system to ensure timely and precise service.- Inventory Monitoring: Assist in monitoring the stock of food and beverage items to ensure availability and fresh supplies for daily operations.- Cleanliness and Presentation: Maintain a clean and organized environment in dining areas, ensuring tables are set properly and every aspect of the dining experience meets quality standards.- Team Collaboration: Work closely with kitchen and service teams to facilitate smooth operations and prompt service during busy periods.To thrive in this role, applicants should possess the following skills and attributes:- Strong Communication Skills: Must communicate effectively with guests and team members to facilitate a positive dining experience.- Attention to Detail: Ability to pay attention to specific requests from guests and ensure that orders are fulfilled accurately.- Team Player: Willingness to work cooperatively with others in a fast-paced environment.- Basic Understanding of Food and Beverage Service: Familiarity with food and beverage operations is a plus but not required; a passion for the hospitality industry is essential.This full-time position requires a commitment to delivering high-quality service in a work-from-office setting, and it is specifically open to female candidates.

1. Front Desk ManagementWelcome and greet visitors, candidates, students, parents, clients and guests professionally.Maintain a neat, organized and professional reception area.Understand the purpose of visitors and direct them to the appropriate person or department.Maintain visitor entry and exit records.2. Telephone & CommunicationReceive and transfer incoming telephone calls.Handle basic enquiries and provide accurate information.Take messages and ensure timely communication to the concerned employee.Maintain professional communication with candidates, parents, clients and visitors.3. Candidate / Customer SupportReceive candidates and guide them to the appropriate counsellor or department.Provide basic information regarding courses, appointments and office procedures.Coordinate appointments and meetings.Maintain a courteous and helpful attitude while dealing with visitors.4. Administrative SupportMaintain reception registers, appointment records and related documents.Receive and distribute courier, letters and other documents.Support HR/Admin in routine office activities.Assist with photocopying, scanning, printing and basic documentation when required.Maintain records of office supplies required at the reception.

As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.

As the Sales Head, you will play a vital role in driving the sales strategy and leading the team to achieve revenue targets. This position requires strong leadership and effective communication skills to ensure team members are motivated and aligned with the company's sales goals. Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies that align with the company's objectives to increase market share and revenue.- Lead the Sales Team: Oversee and inspire the sales team, providing guidance and support to help them reach their individual and collective targets.- Monitor Sales Performance: Analyze sales data and reports to assess performance against targets, identifying areas for improvement and implementing necessary changes.- Build Client Relationships: Establish and maintain strong relationships with key clients and stakeholders to foster loyalty and repeat business.- Conduct Training and Development: Organize training sessions and workshops to enhance the skills and capabilities of the sales team, ensuring they are equipped to succeed.Required skills and expectations include:- Educational Background: A degree in B.A, B.B.A, B.Com, or a professional qualification, providing a solid foundation for sales knowledge.- Experience: 1 year of relevant experience in sales, demonstrating a successful track record of achieving sales targets.- Leadership Qualities: Strong leadership and motivational skills to guide the team effectively and drive performance.- Communication Skills: Excellent verbal and written communication abilities, enabling effective interaction with team members and clients.- Problem-Solving Skills: Ability to identify and resolve issues quickly, adapting strategies as necessary to achieve sales goals. This role is crucial for the growth of the organization, and your contribution will help in shaping a successful sales culture.

The Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and success.Key Responsibilities:- Client Relationship Management: Develop and nurture relationships with clients by understanding their needs and providing tailored solutions. This helps in retaining customers and enhancing long-term loyalty.- Communication: Act as the main point of contact for clients and communicate effectively about products and services. Clear communication aids in addressing client queries and building trust.- Problem Resolution: Address and resolve any client concerns or issues in a timely manner. Quick problem-solving enhances client satisfaction and strengthens their trust in the company.- Sales Support: Assist in identifying opportunities for upselling and cross-selling products to clients. This not only boosts sales but also ensures clients are aware of all available services that may benefit them.- Feedback Collection: Gather feedback from clients regarding their experiences and expectations. The information gathered can be used to improve services and meet client needs better.- Reporting: Maintain accurate records of client interactions and prepare regular reports for management review. This ensures that management is informed about client satisfaction and any ongoing issues.To be successful in this role, candidates should possess excellent communication and interpersonal skills, demonstrating the ability to connect with diverse clients. A problem-solving mindset is crucial, along with a strong focus on customer service. Candidates should be proactive, organized, and able to work independently as well as part of a team. Relevant experience in client-facing roles is preferred.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

We are looking for a courteous Front Desk Receptionist to join our team in Kolkata. The ideal candidate will have experience in customer service, be a good communicator, and possess excellent organizational skills. Key Responsibilities:- Greet Visitors: Welcome and assist guests with warmth, ensuring they feel comfortable and attended to as soon as they arrive.- Answer Phone Calls: Respond to incoming calls promptly and professionally. Take messages or redirect calls to the appropriate departments when needed.- Manage Appointment Scheduling: Organize and confirm appointments for staff, ensuring the schedule is clear and efficiently managed.- Maintain Front Desk Environment: Keep the reception area clean and organized. This includes managing the display of brochures and company information.- Handle Inquiries: Address customer inquiries with accurate information regarding services, policies, and other relevant topics.- Perform Administrative Tasks: Assist with everyday office tasks such as data entry, filing documents, and maintaining office supplies.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effective interaction with visitors and staff.- Basic computer skills, including proficiency in Microsoft Office, are necessary for administrative duties.- A friendly and approachable demeanor is expected, as the receptionist serves as the first point of contact for the company.- The candidate must be detail-oriented and able to multitask in a busy environment.- Prior experience in a similar role is preferred, but candidates with a strong willingness to learn will also be considered.

In this role as an Office Assistant in Kolkata, you will play a vital part in ensuring our daily office operations run smoothly. Key Responsibilities:- Administrative Support: Assist in managing daily administrative tasks like filing, scanning documents, and maintaining office supplies to keep the office organized and efficient.- Communication Handling: Respond to phone calls and emails, and direct inquiries to the appropriate team members, ensuring clear and timely communication within the office.- Scheduling: Help in scheduling meetings and appointments, coordinating calendars, and organizing meeting spaces to maximize productivity.- Data Entry: Accurately input and maintain data in company databases and spreadsheets, ensuring that all information is current and correctly recorded.- Visitor Assistance: Welcome and assist guests and clients by providing them with necessary information and directing them to the right personnel.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively, both in writing and verbally, to engage with colleagues and clients.- Organizational Skills: Strong organizational abilities are essential to manage multiple tasks and maintain an orderly work environment.- Attention to Detail: You must show a keen attention to detail to ensure accurate data entry and document management.- Basic Computer Skills: A good understanding of Microsoft Office and other office software is required for efficient task execution.- Team Player: You should be able to work collaboratively with others and be open to help wherever necessary to ensure team success. This is an excellent opportunity for someone at the beginning of their career or looking for practical office experience.

We are searching for a dedicated Office Assistant to join our team in Kolkata. The ideal candidate should be organized, proactive, and capable of handling various administrative tasks. This full-time position is for women with 2 to 4 years of experience and at least a Bachelor of Arts degree.Key Responsibilities:- Administrative Support: Provide support to office staff by managing schedules, organizing meetings, and maintaining calendars, ensuring smooth daily operations.- Document Management: Prepare, file, and manage important documents and records. This includes scanning and archiving files to maintain an organized office environment.- Communication: Handle incoming phone calls and email correspondence. Respond to inquiries promptly and direct them to the appropriate team members as needed.- Office Supplies Management: Monitor office inventory levels and order supplies when necessary to ensure staff always have the tools they need to perform their tasks.- Data Entry: Accurately input and maintain data in various office systems. Attention to detail is essential to ensure data integrity.Required Skills and Expectations:The candidate should have strong organization and multitasking skills, enabling effective prioritization of tasks in a busy office environment. Proficiency in MS Office applications, particularly Word and Excel, is necessary. Excellent communication skills, both verbal and written, are crucial for interaction with staff and clients. A positive attitude, along with a willingness to learn and adapt, will be highly valued.

Required Field Sales Executive.

Need relationship manager for Kolkata location

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.

As an Office Receptionist in our Golpark, Kolkata office, the primary responsibility will be to welcome visitors and direct them to the appropriate person or department. Maintain a tidy reception area.Key responsibilities include greeting visitors with a warm and professional demeanor, handling all incoming calls and directing them to the right person, keeping the reception area organized and presentable, managing office supplies and ensuring stock levels are sufficient, assisting with administrative tasks as needed.The ideal candidate should have at least 1 year of experience in a similar role, be a 12th pass with strong communication skills, have excellent multitasking abilities, be proficient in Microsoft Office, possess a friendly and welcoming attitude, and be able to work independently and as part of a team. We are looking for a female candidate who is detail-oriented, reliable, and able to handle a fast-paced office environment efficiently.

Urgent Hiring Female Relationships Manager for Direct Channel -Life Insurances Location Golpark , Kolkata ,CTC- 3 LPA to 5.5 LPA Role & responsibilitiesAchieve assigned business targets within specified timelines.Acquire new customers through field sales and relationship management.Ensure timely policy issuance by resolving pending cases and documentationCollaborate with supervisor for joint field work and client meetings.Develop and execute short-term and long-term sales plans to meet objectives.Drive sales and achieve targets by building relationship with Existing Customers.Cross Selling/Reference Selling opportunities.Ensure Renewal is collected to keep every policy live.Generating References through every customer interaction.Required Candidate profileHiring for well-known life insurance companyMinimum 2 years exp in Agency or Direct Channel in Life insurance companyGraduate mustAge Limit 36 yrs Interested Candidates can share your Resume by what's app 9836331299

As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.

As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.

Role DescriptionThis is a full-time on-site role for an Office Assistant located in Kolkata. The Office Assistant will perform day-to-day administrative and clerical tasks to ensure the smooth functioning of the office. Responsibilities include managing phone calls, handling office equipment, scheduling appointments, maintaining office supplies, and providing general administrative support to the team.QualificationsStrong Phone Etiquette and effective Communication skillsProficiency in Administrative Assistance and Clerical SkillsExperience with Office Equipment and related operationsAbility to multitask, prioritize, and manage time efficientlyAttention to detail and organizational skillsProficiency in basic computer applications such as Microsoft Office SuiteEducational qualification: High school diploma or equivalent; additional certifications in office administration are a plusknowledge about Tally Software.

Looking for a Female Customer Support Exc. for Payment Collection Follow -UP Calls. Candidates must know how to speak in Hindi and Basic Computer Knowledge required