Array ( [0] => customer-relationship [1] => guwahati ) Customer Relationship Jobs for Women in Guwahati | Female Customer Relationship Job Vacancies in Guwahati
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Customer Relationship Female Jobs in Guwahati

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Office Assistant (Female Only)

MaxCorp Consulting Pvt Ltd

Customer Relationship Clerical Work Microsoft Excel Microsoft Office Typing Basic Computers Calendar Management Administrative Skills Internet Office Work Data Entry
Administrative Support & Communication like managing calendars, schedule meetings, andcoordinate appointments. Handle incoming and outgoing emails and phone calls.Prepare and organize documents, reports, and presentations. Track, and manage documents, contracts, or files. Assist in data entry and prepare reports or analysis. handling communication between teams or clients,attendance tracking, keeping track of renewals, payments, invoicesetc, coordination with Accountants, CAs, assisting in marketing newslettercreation and sending, social media posts and updates. Respond to customer inquiries, provide support with issues, or general inquiries.Assistance with hiring, job offers, job posts, and similar officejobs.Manage travel arrangements and bookings. Assist with planning andcoordinating virtual events, meetings.
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  • 4 - 5 yrs
  • Guwahati
CCE Customer Management Client Administration Customer Relationship Customer Manager
A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
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  • 2 yrs
  • 2.5 Lac/Yr
  • Guwahati
Outbound Calling Customer Relationship Marketing Communication Presentation Skills Convincing Power Negotiation Skills Cold Calling Enquiry Management Lead Generation Microsoft Office Telemarketing Tele Sales
Telecaller 2 PositionsLocation: GuwahatiGender Preference: FemaleSalary: 15,000 20,000Industry: Roofing & Construction MaterialsAbout the Client:Our client is a top-tier manufacturer and trailblazer in producing durable, high-quality roofing and decking solutions across India, designed to withstand extreme weather while ensuring insulation and low noiseYour Responsibilities: Make outbound calls to potential and existing customers to promote products. Handle customer inquiries and provide information on roofing solutions. Maintain records of calls, sales, and customer feedback. Follow up with leads and schedule meetings for the sales team. Assist in customer relationship management and support office operations.Your Profile: Education: HS/Graduate. Experience: 1-3 years in telecalling/customer support (preferred). Strong communication and persuasion skills. Basic knowledge of MS Office and CRM tools is an advantage. Confident, self-motivated, and able to handle customer interactions professionally.Benefit: Competitive salary based on experience. Career growth opportunities in a fast-growing company. Friendly and professional work environment. Apply Now! Send your resume to hallmarkcareersolutions@gmail.com Contact us at +91 9508522589 Visit www.hallmarkcareersolutions.in to explore more opportunities.
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Sales Officer Fresher (Female Candidates Preferred)

MANFRONT STAFFING SERVICES PRIVATE LIMITED

SHOULD HAVE BIKE LICENSE KNOWLEDGE OF CASA SALES Customer Relationship Sales Operations Field Sales Sales Target
Officer - Sales is an integral part of the bank's front line sales force.The Job involves extensive travelling within the assigned area and conducting market/customer mapping with the primary responsibilities mentioned below.1) To acquire New to Bank customers and pursue new business relationships by selling: Savings Accounts. Current Accounts. Term Deposits. Debit / Credit Cards. PG Products (Life Insurance / General Insurance / Mutual Fund / Retail Asset Products / Online Trading).2) Responsible for achieving monthly sales targets3) To fulfil KYC & Compliance norms.4) To reach out to High Net-worth Individuals.5) To increase the customer base by developing business relationships with current customers.Skills High Sales orientation for achieving numbers good convincing and Nego
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Outbound Calling Strategic Communication Customer Retention
Customer Relationship Executive, handling customer queries, giveing product inforamtion,
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  • 2 - 5 yrs
  • Guwahati
Time Management Customer Relationship Manager Work From Home
Hiring for 01 Director Human Resources Job in Guwahati,Time Management,Customer Relationship Manager, with minimum 2 Years Experience,Required Educational Qualification is : Diploma with Good knowledge in Time Management,Customer Relationship Manager etc.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Ulubari Guwahati
Customer Relationship CRM Marketing CRO Customer Retention Client Development
Communicating with customers via phone, email, and in-person meetings to understand their needs and provide solutions.Identifying and developing new business opportunities through networking and lead generation.Building and maintaining a database of customer information and keeping detailed records of customer interactions.Collaborating with other teams such as sales and marketing to develop strategies for retaining and growing customer relationships.Providing exceptional customer service and addressing customer complaints and concerns in a timely and professional manner.Meeting or exceeding sales targets and other performance metrics.Continuously updating their knowledge of the company's products and services as well as industry developments.Maintaining knowledge of the competitive landscape and market trends, and providing feedback to upper management on ways to improve the company's offerings.The ideal candidate for this role should have strong communication and interpersonal skills, be highly organized and able to multitask, and have a positive and proactive attitude. A bachelor's degree in business, marketing, or a related field is often preferred, as well as prior experience in a customer-facing role.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Engagement Client Relationship Customer Retention Customer Support Customer Satisfaction Sales Support Product Feedback Lead Generation Sales Growth Retailer Relationships
- Customer Engagement: Develop and maintain strong relationships with key customers, distributors, and retailers to ensure high levels of satisfaction and loyalty.- Customer Support: Address customer queries, concerns, and complaints in a timely and professional manner, ensuring an optimal customer experience.- CRM System Management: Manage and update the CRM database with accurate customer information, including contact details, purchase history, and preferences.- Customer Segmentation: Analyze customer data to segment customers based on demographics, buying behavior, and preferences, allowing for targeted marketing and personalized communication.- Sales Support: Collaborate with the sales team to provide customer insights, generate leads, and help drive sales through strategic customer relationship management.- Product Feedback: Collect feedback from customers regarding FMCG products, services, and experiences, and work with relevant teams to address issues and improve offerings.- Customer Retention Strategies: Implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized offers, and post-purchase follow-ups.- Customer Education: Educate customers about new FMCG products, promotions, and features, ensuring they are well-informed and engaged with the brand.- Reporting and Analysis: Monitor and analyze CRM data to generate reports on customer satisfaction, engagement levels, and retention rates, providing insights to management.- Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure that customer needs and feedback are integrated into business strategies and product development.- Promotions and Campaigns: Collaborate in designing and executing customer-centric marketing campaigns and promotional offers aimed at enhancing customer engagement and product uptake.
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Customer Relationship Manager (Female)

Lakshmi North East Solutions (LNES)

  • 2 - 6 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Interpersonal Skills Customer Management Convincing Power Presentation Skills Communication Skills
- Expertise in managing and maintaining customer databases, using CRM software to track interactions, sales, and client preferences.- Ability to develop and implement strategies for maintaining long-term relationships with clients, ensuring customer satisfaction and loyalty.- Excellent verbal and written communication skills to engage with clients, provide support, and address their concerns effectively.- Ability to address client issues, resolve complaints, and provide solutions in a timely and professional manner.- In-depth understanding of construction chemicals, including their applications, benefits, and technical specifications, to effectively advise and support clients.- Provide outstanding after-sales service and ensure that customers are satisfied with the companys products and services.- Collaborate with the sales team to identify opportunities for upselling and cross-selling products to existing customers based on their needs.- Ability to negotiate terms, pricing, and contracts with customers while maintaining a positive relationship.- Oversee client-specific projects, ensuring smooth delivery of products and services, and coordinating with internal teams to meet client requirements.- Handle customer complaints and conflicts with tact and diplomacy, ensuring the issue is resolved to the clients satisfaction while protecting the companys interests.- Understand customer needs and market trends to provide valuable insights for improving products, services, and sales strategies.- Work closely with sales, technical, and operations teams to address customer requirements and deliver tailored solutions.- Collect and analyze customer feedback to improve products and services and ensure continuous improvement in customer satisfaction.- Effectively manage multiple client accounts, prioritizing tasks and ensuring that all customer needs are met promptly.
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Customer Care Executive (Only Females)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Adabari Guwahati
Customer Relationship Customer Care Customer Support Customer Handling Customer Management Communication Skills Presentation Skills Administrative Skills Customer Care Representative
- Provide prompt, friendly, and effective support to customers via phone, email, or in-person.- Address customer queries related to vehicle sales, services, warranties, and spare parts.- Educate customers on the different vehicle models, features, and specifications.- Guide customers through the process of selecting the right vehicle or service based on their needs and preferences.- Build and maintain positive relationships with customers to ensure long-term satisfaction and loyalty.- Follow up with customers post-purchase or service to ensure their satisfaction and address any issues or concerns.- Assist customers in scheduling test drives, vehicle servicing, and maintenance appointments.- Coordinate with the sales and service departments to ensure seamless customer experience from inquiry to after-sales support.- Address customer complaints in a professional and empathetic manner, aiming for quick and effective resolution.- Investigate and resolve any service or product-related issues, ensuring customer concerns are dealt with promptly and to their satisfaction.- Maintain accurate records of customer interactions, transactions, complaints, and feedback using the companys CRM system.- Inform customers about ongoing promotions, new launches, or seasonal offers related to vehicles, services, or accessories.- Assist customers with understanding their billing statements for vehicle purchases, servicing, or repairs.- Follow up with customers regarding their purchase or service experience to ensure complete satisfaction.- Actively collect customer feedback through surveys, phone calls, or direct conversations to gauge satisfaction levels and areas for improvement.- Maintain customer accounts, ensuring accurate records of services, warranties, and purchase history.- Schedule vehicle servicing, repairs, and appointments efficiently while minimizing customer wait times.
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  • 5 - 11 yrs
  • Guwahati
Customer Management Customer Relationship Customer Facilitator Customer Care Customer Service Customer Handling Customer Support Good Communication Skills
KEY RESPONSIBILITIES:1. Customer Relationship Management: Building and maintaining positive relationships with customers. Addressing and resolving customer complaints or concerns promptly. Ensuring a seamless customer experience at every touchpoint.2. Service Quality Oversight: Ensuring services provided meet quality standards and customer expectations. Coordinating with service teams to improve turnaround time and quality. Monitoring customer feedback to identify areas for improvement.3. Team Management: Training, supervising, and motivating the customer care team. Assigning responsibilities and ensuring team productivity.Conducting regular performance evaluations and providing constructive feedback.4. Process Improvement: Developing and implementing customer service policies and procedures. Streamlining processes to enhance efficiency and reduce waiting times. Leveraging customer feedback to improve service delivery.5. Communication and Reporting: Acting as the primary point of contact between customers and the organization. Preparing reports on customer satisfaction, complaints, and operational performance. Presenting recommendations for improvements to management.6. Sales and Retention: Upselling maintenance plans or additional services. Developing strategies to retain customers and increase loyalty.Promoting promotional campaigns and offers effectively.7. Handling Escalations: Managing complex customer issues that require managerial intervention. Ensuring escalated issues are resolved to the customers satisfaction.8. Compliance and Ethics: Ensuring all customer interactions adhere to company policies and ethical standards. Keeping up with industry regulations and compliance requirements.
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  • 3 - 8 yrs
  • Guwahati
Microsoft Office Vlookup MS Office Powerpoint Customer Relationship Executive Office Assistant Back Office Executive Personal Assistant Walk in
#Job Responsibilities:-Manage and maintain executives' schedules, including scheduling appointments, meetings, and travel arrangements.-Act as the primary point of contact for internal and external stakeholders, including screening and prioritizing incoming communications.-Coordinate and organize meetings, conferences, and events, including preparing agendas, taking minutes, and ensuring all necessary materials are provided.-Prepare and edit correspondence, reports, presentations, and other documents as required.-Conduct research and compile data as needed for various projects and initiatives.-Handle confidential information with discretion and professionalism.-Anticipate the needs of executives and proactively address issues before they arise.-Assist with special projects and initiatives as assigned.-Manage expense reports and other financial documentation.-Coordinate with other administrative staff to ensure seamless office operations.Requirements:Bachelor's degree preferred.Proven experience as an executive assistant or similar administrative role.Proficiency in Microsoft Office Suite and other relevant software.Excellent communication skills, both written and verbal.Strong organizational and time management skills with the ability to multitask and prioritize effectively.High level of professionalism and discretion when handling confidential information.Ability to work independently with minimal supervision.Flexibility to adapt to changing priorities and deadlines.Strong attention to detail and accuracy.Ability to build and maintain positive relationships with internal and external stakeholders.**Married Female Only**
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