Customer Management Female Jobs in Chennai

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The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.Key Responsibilities:Manage front desk operations and handle walk-ins (students, parents, vendors) Answer, screen, and route incoming calls professionally Maintain visitor logs, student inquiry registers, and appointment schedules Coordinate with academic counselors and internal teams for student handling Manage courier, mail, and office supplies Ensure reception area is clean, organized, and presentable at all times Assist in basic administrative tasks and documentation KPIs / Performance Metrics:Visitor handling satisfaction Call response and routing efficiency Accuracy in record maintenance Requirements:Any graduate / Diploma 0-2 years experience (freshers can apply) Good communication (English + local language) Presentable personality and interpersonal skills Basic MS Office knowledge

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

Education CounselorRequirements A minimum of 1-3 years of experience in parent counseling within an educational environment, or experience in client-facing roles (sales and relationship management) from any industry. Prior teaching experience is preferred, but a fresher with a strong interest in teaching is also welcome. Strong communication skills, social skills, problem-solving abilities, patience, and excellent written skills. Location: Periyar Nagar (Perambur)Roles & ResponsibilitiesThis role is a combination of counseling, sales, administration and teaching. Selected candidate will undergo a detailed orientation and training program: Collaborate with the Center Manager on enquiry and admissions management. Call prospective parents, provide detailed information about the program, and encourage them to enroll. Earn incentives based on achieving enrollment targets. Perform student assessments and recommend appropriate programs to parents. Active participation in curriculum development, classroom observation, and team coordination in collaboration with the Center Manager. Teaching Responsibilities - Use company-s systems, process and teaching aids to impart structured learning experience to students. Organize parent teacher conference and responsible for parent relationship management. Work Hours: Mon to Fri 2pm - 8pm and Sat 3pm - 8pm

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Telecaller Wanted (Work from Home) Laptop & Internet must MS Office & basic system knowledge Tamil & English must Hindi optional Housewives preferred 5000 + 10% revenue share

About UsThilina Hair Studio is a premium salon brand committed to exceptional service, luxury experiences, and trend-forward styling. We are looking for an experienced and dynamic Salon Manager to lead daily operations, inspire the team, and ensure every client enjoys a world-class experience.Key ResponsibilitiesSalon OperationsOversee day-to-day salon operations to ensure smooth and efficient functioningMaintain high standards of cleanliness, hygiene, and presentationManage scheduling, staff rosters, and appointment flowEnsure compliance with salon policies, SOPs, and brand standardsInventory & Vendor ManagementManage stock levels, product usage, and orderingCoordinate with vendors and ensure timely procurementMinimize wastage and control operational costsQualifications & SkillsProven experience as a Salon Manager or Assistant Salon ManagerStrong leadership and people-management skillsExcellent communication and customer service abilitiesSound knowledge of salon services, trends, and productsSales-driven mindset with business acumenProficiency in salon software and basic reportingAbility to multitask and perform under pressurePreferred Experience36 years of experience in the beauty, wellness, or luxury service industryExperience managing premium or high-end salons is an advantage

This is an urgent requirement of Inside Sales Executive with our reputed Construction industry for Chennai location, Eligible candidates must have a good experience in Inside Sales hands on experience in Calling. Training will be given to freshers. Should be comfortable with Immediate JoiningSunday Working Day Weekly OFF TuesdayEligibility The ideal candidate should have: Excellent communication and interpersonal skills Ability to handle customer calls and explain services confidently Interest in Inside Sales / Business Development Willingness to work in a target-driven environmentBenefitsIncentivesAnnual BonusContact: HR Send CV / details to WhatsApp @9445345248

*Roles and Responsibilities of a Spa Salon Manager*1. *Operations Management:*- Oversee daily operations of the spa and salon, ensuring that all services are delivered efficiently and professionally.- Manage scheduling and appointments to maximize business efficiency and customer satisfaction.- Monitor inventory levels of products and supplies, and reorder as necessary.2. *Staff Management:*- Recruit, train, and supervise spa and salon staff, including therapists, aestheticians, and receptionists.- Conduct regular performance reviews and provide ongoing training to enhance service quality.- Handle staff scheduling, ensuring adequate coverage during peak hours and special events.3. *Customer Service:*- Ensure a welcoming and relaxing environment for clients, addressing any issues or complaints promptly.- Maintain high standards of customer service and personalize services based on individual client needs.- Develop and implement customer loyalty programs and special promotions to attract and retain clients.4. *Financial Management:*- Manage the budget and financial performance of the spa and salon, including revenue, expenses, and profit margins.- Analyze financial reports to identify areas for cost reduction or revenue enhancement.- Set pricing for services and products, considering market trends and competitor pricing.5. *Marketing and Promotion:*- Develop and execute marketing strategies to promote the spa and salon, including social media campaigns, partnerships, and local advertising.- Organize events or workshops to increase brand visibility and attract new clients.- Maintain an active online presence, responding to reviews and engaging with clients on social media platforms.6. *Compliance and Safety:*- Ensure that the spa and salon comply with all health, safety, and sanitation regulations.- Keep up-to-date with industry standards and local regulations, implementing necessary changes to maintain compliance.- Oversee the proper maintenance of equipment and facilities to ensure a safe and clean environment for both clients and staff.7. *Product and Service Development:*- Continuously assess the market and client feedback to introduce new services and products that meet customer demands.- Work with suppliers to source high-quality products that align with the spa's brand and standards.- Develop customized packages or seasonal offerings to boost sales during specific periods.8. *Reporting and Administration:*- Prepare and present regular reports on business performance to upper management or owners.- Maintain accurate records of client preferences, staff performance, and financial data.- Handle administrative duties such as payroll, billing, and vendor management.9. *Client Relationship Management:*- Build and maintain strong relationships with clients, ensuring a personalized and memorable experience.- Gather and analyze client feedback to continuously improve service offerings.- Encourage repeat business through exceptional service and personalized follow-ups.10. *Innovation and Trend Awareness:*- Stay updated on the latest trends in the beauty and wellness industry.- Implement innovative treatments and services to keep the spa competitive and attract a new clientele.*Personal Qualities and Skills Required:*- Strong leadership and interpersonal skills.- Excellent communication and customer service abilities.- Financial acumen and experience in budget management.- Knowledge of beauty and wellness products and services.- Ability to handle high-pressure situations and resolve conflicts effectively.

Responsibilities:1. Greeting and assisting customers in a friendly and professional manner2. Providing product information and guidance to help customers make purchasing decisions3. Handling cash and card transactions accurately4. Maintaining a clean and organized sales floor5. Stocking and replenishing merchandise6. Achieving sales targets and goals set by management7. Building and maintaining relationships with customers to encourage repeat business8. Providing excellent customer service before, during.

Job Title: Back Office ExecutiveLocation: AmbatturExperience Required: Minimum 2 yearsEmployment Type: Full-timeEducation: Any Degree Job Summary:We are looking for a proactive and detail-oriented Back Office Executive with at least 2 years of experience in service coordination and administrative support. The ideal candidate should be comfortable handling multiple tasks simultaneously, including managing service-related calls, documentation, and internal communication. Proficiency in MS Office and strong communication skills are essential.Key Responsibilities: Manage Multiple Tasks Efficiently Handle daily service coordination, document updates, and internal support activities concurrently Answer and route service-related phone calls professionally and promptly Maintain accurate and organized records, logs, and reports Coordinate with clients and internal teams for timely service follow-ups Support administrative duties such as scheduling, reporting, and data entry Ensure data confidentiality and accuracy Assist in improving office workflow and suggesting process improvementsRequirements Minimum 2 years of experience in a back-office or support role Strong multitasking and time management abilities Proficient in MS Office (Excel, Word, Outlook, PowerPoint) Excellent communication skills (written and verbal) Detail-oriented, self-motivated, and able to work independently Graduate in any disciplinePreferred Skills: Experience in a service or support-based environment Knowledge of basic office management or CRM tools Ability to stay calm and efficient under pressureSalary & Benefits: Working Hours: 9.00AM -6.00PM

Key Responsibilities 1. Lead Generation and Revenue Conversion: Conduct outbound calls to potential clients, presenting advertising opportunities available on our digital screens. Identify and qualify leads, turning inquiries into confirmed bookings. Negotiate advertising packages and close deals to achieve revenue targets. 2. Inbound Call Management: Respond to inbound inquiries, providing information about advertisement slots, pricing, and campaign customization. Assist clients in selecting the most suitable advertising options for their needs. 3. Relationship Building: Develop and nurture strong relationships with clients to encourage repeat business. Offer tailored solutions that align with client goals, ensuring satisfaction and long-term partnerships. 4. Advertisement Coordination: Collaborate with internal teams to ensure timely placement of advertisements and seamless execution of campaigns. Monitor and confirm that advertisements are displayed correctly and according to client specifications. 5. Reporting and Documentation: Maintain detailed records of calls, leads, bookings, and client feedback in the CRM system. Prepare reports on sales performance, client engagement, and revenue growth. Requirements Proven experience in customer service, sales, or lead generation roles. Excellent communication, persuasion, and negotiation skills. Ability to manage high call volumes and multitask effectively. Familiarity with CRM systems and sales tracking tools. A proactive and goal-oriented approach to generating revenue.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationContact Person Name : MUTHUMobile Number : 98401 12003You can call or share your resume to this WhatsApp number.

We are seeking a dynamic and professional Front Office Associate to join our team. The ideal candidate will be the first point of contact for clients, customers, and visitors, ensuring a smooth and welcoming experience. As a key member of our front office team, you will assist in administrative tasks, manage communication, and support the daily operations of the organizationKey responsibilities Greet and welcome visitors, clients, and employees in a friendly and professional manner. Answer and direct phone calls to the appropriate departments or individuals. Manage the reception area, ensuring it is organized and presentable. Handle incoming and outgoing mail and deliveries. Maintain the office calendar and schedule meetings, appointments, and travel arrangements. Provide administrative support to various departments as needed (e.g., filing, data entry, and document preparation). Coordinate and communicate with other teams to ensure smooth office operations. Assist in managing office supplies and inventory. Handle confidential information with discretion and professionalism. Maintain a positive, friendly, and professional demeanor at all times.Preferred Skill: Experience in a corporate or hospitality environment. Knowledge of office equipment (e.g., photocopiers, fax machines). Ability to speak additional languages is a plus.

Salon ManagerJob Description:Day-to-day branch operation Client handling Staff Management Work schedule allocation Should have experience in beauty product knowledge Sales Report Generation Good experience in social media platform (Facebook, Instagram etc.,)Excel knowledge Experience: 1-10 years in beauty industry

Develop and nurture long term relationships with new and existing clients. ensuring their satisfaction and loyalty in Sitaram Jewels

Greetings from Layots Technologies,We have an opening for the role of Inside sales Executive position in our concern. If you are interested kindly find below the roles and responsibilities.Designation : Inside sales ExecutiveYears of Experience: Freshers are required.Immediate Joiners are required.Qualification : Bachelor's degree in a related Field (Bachelor's degreein CS/IT/ECE/EEE & BCA, BSC(CS/IT) and MBA (Marketing)Salary :2.4 to 3.5 Lakhs (As per the industry norms).Shift Time : Monday to Saturday (9.30 Am to 6.30 Pm).Location : Saidapet,Chennai.Roles & Responsibilities:Should have strong knowledge in Cloud sales especially (AI & Applications (ERP,CRM,Mailing,Licensing), Cloud services (AWS,Google,MS Azure), Cybersecurity, System Intergration, Telecom.Generate, qualify and manage inbound and outbound leads to create a solid sales pipeline.Identify potential customers through proper research, cold calling, online portals, email campaign and social media marketing.Proper conduct of product or service demonstrations, clearly explaining the features, benefits and pricing.Building long-term relationships with the clients and responding promptly to inquiries and providing excellent customer service.Use CRM Software to track leads, manage sales activities, and update client interaction in real time.Meet and exceed monthly, quarterly and annual sales targets.Gather insights from client interaction to provide valuable feedback to the marketing team to improve client satisfaction.Interested candidates kindly please drop your resume @aney.pilo@layots.com or contact us directly @89259 86749Walkin directly for the drive from 6-12-2024 to 15-12-2024.Contact details:Layots TechnologiesNo. 82 (116, Velachery Rd, Little Mount, Saidapet, Chennai, Tamil Nadu 600015.

Office Assistant

Candidate should have 3-5 years of experience in high end jewelry sale should have excellent communication in English

Need female online staff to take (online orders) packing etc Sal 8k + incentives