The Receptionist acts as the face of the organization, ensuring a welcoming experience for students, parents, and visitors while supporting daily administrative operations in a fast-paced EdTech environment.
Key Responsibilities:
Manage front desk operations and handle walk-ins (students, parents, vendors)
Answer, screen, and route incoming calls professionally
Maintain visitor logs, student inquiry registers, and appointment schedules
Coordinate with academic counselors and internal teams for student handling
Manage courier, mail, and office supplies
Ensure reception area is clean, organized, and presentable at all times
Assist in basic administrative tasks and documentation
KPIs / Performance Metrics:
Visitor handling satisfaction
Call response and routing efficiency
Accuracy in record maintenance
Requirements:
Any graduate / Diploma
0-2 years experience (freshers can apply)
Good communication (English + local language)
Presentable personality and interpersonal skills
Basic MS Office knowledge