Customer Communication Female Jobs in Delhi NCR

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for a female Office Receptionist to join our team in Gurgaon. This is a full-time position for someone who is eager to learn and grow in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients as they arrive, ensuring they feel comfortable and acknowledged during their visit.- **Answering Calls:** Handle incoming phone calls, directing them to the appropriate personnel, and providing information as needed.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping an accurate calendar to facilitate smooth operations.- **Maintaining Office Supplies:** Keep track of office supplies and assist in ordering new stock when necessary to ensure the office is well-equipped.- **Administrative Support:** Assist with various administrative tasks, including filing, data entry, and organizing documents to maintain an orderly office environment.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. We are looking for someone who has good communication skills, both verbal and written, and can interact effectively with clients and staff. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills, including familiarity with office software, are expected. Attention to detail and the ability to multitask will help the candidate manage various responsibilities efficiently. A positive attitude and willingness to learn are essential traits for success in this role.

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

We are looking for a dedicated and organized Sales Coordinator to support our sales team in Delhi, India. The ideal candidate will have 3 to 5 years of experience in a similar role and will play a vital part in ensuring smooth sales operations.Key Responsibilities:- **Order Processing:** Manage and process sales orders accurately and efficiently, ensuring that all customer requests are fulfilled in a timely manner.- **Customer Communication:** Act as the main point of contact for clients, addressing their inquiries, providing product information, and resolving any issues that may arise.- **Sales Support:** Assist the sales team by preparing sales reports, tracking performance metrics, and maintaining up-to-date customer records.- **Scheduling Meetings:** Organize and schedule meetings between sales representatives and clients, ensuring all parties are informed and prepared.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure a seamless sales process and deliver the best service to clients.

We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.

Proficient in email correspondence, Microsoft Word, Microsoft Excel, and IndiaMART. Demonstrated expertise in customer relationship management, payment reconciliation, and product sales.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

Need a shop assistant who knows packing and basic computer.

Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

Urgent requirement for Front Office Receptionist at Location-Raj Nagar Extension, Ghaziabad. Salary: 18,000 - 20,000. Graduation is mandatory. Good communication skills and good computer knowledge Immediate joiner Pl contact hr geeta mahant

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Looking for a talented staff to promote our products and provide customer support.

Job Title: Sales Counter CashierLocation: Sector 31 and 33, Noida, U.P.Employment Type: Full-time (9-hour shifts)Role OverviewWe are looking for a reliable and friendly Sales Counter Cashier to join our team. As the face of our shop, you will handle customer transactions for our books and stationery collections. While we use a specialized billing software, dont worry if you haven't used it beforewe provide full training to get you up to speed!Key ResponsibilitiesTransaction Management: Process sales quickly and accurately using our billing software.Customer Service: Greet customers, answer basic questions about stock, and provide a polite checkout experience.Cash Handling: Manage the cash drawer, including making change and performing end-of-day reconciliations.Stationery Care: Ensure the counter area is tidy and assist in restocking nearby displays during quieter periods.Qualifications & SkillsComfort with Tech: Basic computer literacy is required to operate the billing system.Numerical Accuracy: Strong basic math skills for handling cash and inventory.Reliability: Punctuality is a must, as you are the anchor of the sales floor.Interpersonal Skills: A calm, friendly demeanor, especially during busy back-to-school or holiday rushes.Working HoursShift Length: 9 hours per day.Schedule: MondaySaturdayJob Types: Full-time, Fresher, InternshipContract length: 3 monthsPay: 8,000.00 - 15,000.00 per monthBenefits:Food providedWork Location: In person

Work for tour and travel agency Deal in Tour packages and flight booking

Sale products on call

Key Responsibilities:1. Greet and welcome guests as soon as they arrive at the office.- As the first point of contact, the receptionist must create a positive first impression for visitors.2. Answer, screen, and forward incoming phone calls.- The receptionist must handle phone calls efficiently and direct them to the appropriate staff member.3. Keep the front desk area clean and organized.- Maintaining a tidy workspace shows professionalism and attention to detail.4. Receive, sort, and distribute daily mail and deliveries.- Managing incoming mail ensures that important correspondence reaches the intended recipients promptly.5. Assist with administrative tasks such as data entry, filing, and scheduling appointments.- Supporting the office with various tasks helps maintain workflow and organization.Required Skills and Expectations:- Excellent communication skills to interact with guests and colleagues effectively.- Ability to multitask and prioritize tasks in a fast-paced environment.- Proficiency in basic computer skills, including Microsoft Office applications.- Strong organizational skills to manage front desk responsibilities efficiently.- Professional demeanor and appearance to represent the company professionally.- Willingness to learn and adapt to new tasks and responsibilities as needed.

The Front Desk Receptionist plays a crucial role in providing a positive first impression and excellent customer service. Responsibilities include greeting visitors, answering phones, handling mail, scheduling appointments, and assisting with administrative tasks. The ideal candidate should have 1-2 years of experience, be a graduate, possess strong communication and organizational skills, and be proficient in Microsoft Office. The candidate should also be friendly, reliable, and able to multitask efficiently in a fast-paced environment.

Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.

The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.

Skills and Qualifications good Communication Skillsstrong Organizational Skillsability to Multitaskproficiency in Computers and Software Programscustomer- Centric Viewexperience with Crm Systemsknowledge of Sales Processes and Products