Customer Care Female Jobs in Malad West

Attending phone calls diverting calls to appropriate department, greetings guests, maintaining file sand maintain all records of phone calls.

1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.

Its a Real Estate company with various job roles. Contact us for more information.

We are looking for 1 Sales Coordinator Post in Malad West, Mumbai, with deep knowledge in Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing, and Field Service. The required educational qualification is: Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, M.Com

Opening for Tele-caller (only for female candidates)Qualification - SSC passed Experienced - 0 to 2 yrsRoles & Responsibility> Contact individuals to ask for donations.> Should be able to explain the donation benefits to the Donor.> Record donors transaction details of the donation made online.Prior experience in Tele calling/ NGO would be an added advantage.Perks - Monthly incentivesDaily IncentivesMonthly RewardCertificatesTravelling AllowancesRefreshmentsMonthly Fun ActivitiesJob Types: Full-time, Salary: 8,000.00 - 12,000.00 per month

Opening for Females. Hiring Langauge Candidates. Marathi, Tamil, Malayalam, Kannada, Tullu,