Array ( [0] => customer-care [1] => baner-pune ) Customer Care Jobs for Women in Baner | Female Customer Care Job Vacancies in Baner
5

Customer Care Female Jobs in Baner

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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Baner Pune
Customer Support Customer Relationship Telephone Handling Good Communication Skills
We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.
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Sales Coordinator (Female)

Fusion HVAC Solutions Pvt. Ltd.

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Baner Pune
Microsoft Office Word Internet Customer Support Sales Administration Sales Coordinator
Hiring for 1 Sales Coordinator Job in Baner, Pune, Maharashtra, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Microsoft Office,Word,Internet,Customer Support,Sales Administration etc.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Female
  • Baner Pune
Microsoft Office Communication Skills Customer Care Customer Support Corporate Social Responsibility Excellent Communication Convincing Strong Communication Skills Handle Work Pressure Multi Tasking Staff
The successful candidate for this role will have a strong command of the companys customer service policies. Will be responsible for managing Inbound and outbound calls relating to Car rental, leasing, ancillary services, after sales queries, rental extensions etc.Customer Service Representative Responsibilities: Manage all inbound and outbound calls in a proficient and timely manner. Assisting the clients with the booking process over the telephone and ensure all booking requests are managed and handled in a professional manner. Ensuring payments and related paperwork are explained and assist the customer in completing the booking process. Communicating with customers in a prompt manner via Chat, Email or Calls; follow up with customers To ensure all administration and paperwork is processed efficiently in compliance with the company policy. Responding promptly to customer queries and resolving the queries within the stipulated SLA coordinating with the concerned department. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Have a thorough knowledge of our products and services. Keeping records of customer interactions, transactions, comments, feedback and complaints. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Manage a portfolio of existing key accounts / customers. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management, including an understanding of customer requirements and identifying potential opportunities, also proposing suitable solutions within our product line. Excellent team player and mentoring new and existing staff as and when required. Key Skills & Qualifications: 0-3 years of experience of Customer Centre, Call
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Tele Caller Executive (Female)

Vedlaxmi Developers & Designers Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Baner Pune
Telecaller Cold Calling Administration Executive Customer Service Advisor
We have vacant of 1 tele caller executive Job in Baner, Pune, Maharashtra, Telecaller, Cold Calling, Administration Executive, Customer Service Advisor, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Telecaller, Cold Calling, Administration Executive, Customer Service Advisor etc.,
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Baner Pune
MS Office Word Selling Skills Negotiation Skills Computer Literate Communication Skills Customer Service Executive
Customer Service / Sales Representative Responsibilities: Manage all inbound and outbound calls in a proficient and timely manner Assisting the clients with the booking process over the telephone and ensure all booking requests are managed and handled in a professional manner. Ensuring payments and related paperwork are explained and assist the customer in completing the booking process. To ensure all administration and paperwork is processed efficiently in compliance with the company policy Responding promptly to customer queries and resolving the queries within the stipulated SLA coordinating with the concerned department. Responding to emails in a prompt and efficient manner. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Have a thorough knowledge of our products and services. Keeping records of customer interactions, transactions, comments, feedback and complaints. Work closely with your colleagues in delivering exceptional customer service to the customers. Ensure customer satisfaction and provide professional customer support. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Manage a portfolio of existing key accounts / customers Building and maintaining strong, long-lasting customer relationships Overseeing customer account management, including an understanding of customer requirements and identifying potential opportunities, also proposing suitable solutions within our product line Meet Individual / team qualitative and quantitative sales targets Excellent team player and mentoring new and existing staff as and when required. Skills: 2-3 years experience of Contact Centre, Call Center or Hospitality industry is preferred Freshers can also apply Customer focused with strong selling and negotiation skills Basic accounting knowledge preferre
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  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Baner Pune
Good Communication Skills Customer Retention Customer Relationship
We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.
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