Array ( [0] => customer-care-executive [1] => mumbai ) Customer Care Executive Jobs for Women in Mumbai | Female Customer Care Executive Job Vacancies in Mumbai
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Customer Care Executive Female Jobs in Mumbai

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Opening For Customer Relation Executive (Female Candidates Preferred)

Job Jerky

  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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Hiring Fresher - Telecaller - Mumbai

Rohera Healthcare & Technology Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Mumbai
Good Communication Skills Multi Tasking Staff Customer Care Adminstration Work Sales Lead Generation
Telecalling Executive Lead GenerationJob SummaryThe Telecalling Executive will be responsible for generating and qualifying leads through outbound/inbound calls while also supporting day-to-day office administrative activities. The role requires strong communication skills, follow-up discipline, data accuracy, and basic administrative coordination.Key ResponsibilitiesTelecalling & Lead GenerationMake outbound calls to prospective clients/customers from provided databases.Explain company products/services clearly and professionally.Generate, qualify, and record leads accurately.Follow up with potential leads as per defined schedules.Maintain call records, lead status, and feedback in CRM/Excel.Coordinate with sales/operations team to transfer qualified leads.Achieve daily/weekly/monthly calling and lead targets.Office Administration SupportMaintain office records, files, and documentation.Assist in attendance tracking, leave records, and basic HR coordination.Handle incoming calls, emails, and visitor coordination.Support vendor coordination, office supplies, and basic procurement.Assist in preparing reports, data entry, and internal coordination.Ensure office discipline, punctuality, and adherence to company policies.Skills & CompetenciesGood verbal communication skills (English + local language preferred).Basic computer knowledge (MS Excel, Word, email).Ability to handle calls confidently and professionally.Strong follow-up and time management skills.Attention to detail and data accuracy.Positive attitude, discipline, and reliability.QualificationsMinimum: 12th Pass / Graduate (preferred).Prior experience in telecalling, customer support, or admin role is an advantage.Freshers with good communication skills can also apply.Key Performance Indicators (KPIs)Number of calls made per day.Leads generated and qualified.Follow-up completion rate.Data accuracy and documentation quality.Attendance, punctuality, and policy adherence.Work LocationOffice-based
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Customer Care Executive (female)

Essential Insurance

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Relationship
- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.
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Customer Care Executive (Female)

Vimek Bioconcept Pvt. Ltd.

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Management Customer Communication
We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.
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Jobs by Related Category

Front Office Executive (female)

Effkay

  • 4 - 8 yrs
  • 3.3 Lac/Yr
  • Fort Mumbai
Customer Service
Front Officeknowledge of Computerlanguageenglish Hindi
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Female - Urgent Opening For Customer Care Executive

Repair Stop

Inbound Outbound Calls Receiver Customer Support Customer Care Representative Customer Care Executive Customer Care Specialist Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication Customer Care
Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)
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Customer Support Executive (Female)

Hope Entertainment

Customer Care Voice Process Voice Support Customer Handling
Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join
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Tele Caller Executive (Female)

cars Biz Automotive

  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Govandi Mumbai
Sales Ability Good Communication Skill Customer Service Manager Ability to Learn Convincing Skill Tele Caller
Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls
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Jobs by Popular Location

Customer Support Executive (Female)

Smart Infocom Pvt. Ltd.

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
CRM Customer Relationship Customer Service Customer Support Customer Handling MS-excel
1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.
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Client Relationship Executive/CRM

Shaba Group

  • 0 - 2 yrs
  • Female
  • Churchgate Mumbai
CRM Customer Relationship Clinet Handling Communication Skills Customer Support Client Coordination
Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.
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Opening For Tele Consultant (Female Candidates Only)

Pravaayu Healthcare Pvt Limited

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Service Telecalling Telecaller Customer Query Solving Query Solving Customer Care Executive Customer Handling Service Support Inbound Calling Outbound Calling CRM Friendly
Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com
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Back Office Executive (0-2 Years) (Female Candidates Preferred)

SA Corporation

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Borivali West Mumbai
Customer Care Back Office Processing Back End Processing MS Office Word Computer Operations Basic Computers Typing Skills Data Entry Backend Coordination Skills Basic Computer Skills Backend Process
BACK OFFICE EXECUTIVE REQUIED
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Customer Support Executive (Female Candidates Required)

Kantilal Chhaganlal Securities pvt ltd

Customer Relationship Customer Service Customer Handling Customer Communication Client Relationship Communication Skills
* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.
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Customer Support Executive (Female)

Angel One Broking

  • 1 - 2 yrs
  • Mumbai
Customer Service Customer Support Customer Communication Cold Calling
Remote job English Hindi compulsory
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Opening For Support Executive (Female Candidates Required)

KC Securities Pvt. Ltd

Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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Back Office Executive (Full Time) (Only Females)

Search Impact

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Care Coordination Skills Computer Operations Backend Process Basic Computer Skills Data Entry Typing Skills
Maintaining database, working on Ms word and Excel. Maintaining excel. Coordination
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Academic Counselor Cum Sales Executive (Female Candidates Required)

Oyster HR Solutions Pvt Ltd

  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Vile Parle West Mumbai
Good Communication Skills Interpersonal Skills Negotiation Skills Customer Service CRM
Role Description This is a full-time on-site role of a Sales Executive for the center located in Mumbai Suburbs. The Sales Executive will be responsible for building and maintaining relationships with clients, promoting Institute's courses and services, meeting sales targets, and providing after-sales support. Responsibilities: Conducting outbound calls to potential students who have shown interest in our programs. Providing detailed information about the courses offered, curriculum, faculty, facilities, and career prospects. Understanding the needs and aspirations of prospective students and advising them on the most suitable programs. Addressing inquiries and concerns raised by prospective students, parents, or guardians. Meeting with prospective students and their families for in-person consultations and campus tours. Achieving sales targets by converting inquiries into enrollments. Following up with prospective students through various communication channels to nurture leads and facilitate enrollment. Collaborating with other departments such as admissions, marketing, and academic services to ensure a seamless enrollment process. Maintaining accurate records of interactions with prospective students in the CRM system. Participating in promotional events, workshops, and exhibitions to promote the institute and generate leads. Qualifications: Bachelor's degree in Marketing, Business Administration, Communications, or relevant field. Proven experience in sales, preferably in the education sector. Excellent communication and interpersonal skills. Strong persuasion and negotiation abilities. Customer-focused mindset with a passion for helping individuals achieve their educational goals. Ability to work independently as well as part of a team. Familiarity with CRM software and proficiency in MS Office applications. Knowledge of the fashion industry would be an added advantage
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Tele Calling Executive (Only Females)

Sanjeevani Solution Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mumbai
Customer Service Outbound Calling Tele Marketing
Customer service: Telecallers outgoing calls and address customer inquiries or complaints. They also follow up with customers to provide new products or services.
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Female - Urgent Requirement For Customer Care Executive

Nexus Digital Marketing Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Customer Service Customer Care
Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE
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Female - Urgent Opening For Telecaller Sales Executive

Cognigix Digital Learning Private Limited

Make Outbound Calls to Potential Customers Promote Tally Software Products Services Generate Leads Set Up Appointments Explain The Features Benefits Of Tally Software Handle Customer Telecaller
1. Make outbound calls to potential customers to promote Tally software products and services.2. Generate leads and set up appointments for the sales team.3. Explain the features and benefits of Tally software to potential customers.4. Handle customer inquiries and provide information about Tally products and services.5. Follow up with potential customers who have shown interest in Tally software.6. Maintain a database of customer information and interactions.7. Meet weekly or monthly targets for lead generation and conversion.
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Tele Caller Executive (Female)

cars Biz Automotive

  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Govandi Mumbai
Sales Ability Good Communication Skill Customer Service Manager Ability to Learn Convincing Skill Tele Caller
Addressing clients' uncertainties, grievances, and suggestions on time.Prior experience as a telecaller or similar.Record customer contacts, sales information, and other information about products and servicesCommunicate with sales representatives regarding customer calls
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Support Executive (Female)

KC Securities Pvt. Ltd

  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Vile Parle East Mumbai
Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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Frequently Asked Question

Q1. What are the main responsibilities of a customer care executive in Mumbai?

A customer care executive working in an organization needs to answer customer inquiries, solve issues, handle customer issues, and resolve complaints. They are accountable for support with the help of calls, emails, or chats. They ensure customer satisfaction by giving highly useful solutions and maintaining professional communication.

Q2. What are the main terms of the qualification for the customer care executive jobs in Mumbai?

The majority of the positions require a high school diploma or even a bachelor's degree. It is equally important to have good communication skills and problem-solving abilities, and basic computer information is essential. Many companies also give preference to the customer service experience. Here, lead generation is quite important.

Q3. What is the common salary for a customer care executive in Mumbai?

The common salary for a customer care executive in Mumbai starts from 2 to 4 lakhs per annum. It works on experience, industry, and the employer. Some companies might give extra incentives or bonuses according to the performance.

Q4. What industries hire customer care executives in Mumbai?

In Mumbai, different industries appoint customer care executives to handle client relations and give support. The top industries are telecommunications, where businesses should manage different customer queries and technical concerns.

  • In banking and finance, real support is necessary for account management and services.
  • E-commerce is required, and the executives' customer assistance for orders and returns is essential.
  • Hospitality and travel are to answer the bookings and customer enquiries.
  • In the field of IT and software, tech support is compulsory.
  • In the industry of retail and healthcare, customer care executives handle client interactions and boost customer satisfaction.

Q5. What is the best way to find customer care executive jobs in Mumbai?

There are different ways of finding the right customer care executive jobs in Mumbai for Freshers. But the simple and easiest one is to find it through job portals like PlacementIndia. On the website, you can easily filter jobs through location, industry, and experience level. There is no waste of time at all.