Customer Service Associate Female Jobs in Mumbai

We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

We have vacant of 1 Business Development Associate Job in Lower Parel, Mumbai, Experience Required : 3 Years Educational Qualification : B.Com, Post Graduate Diploma Skill Customer Care, Problem Solving, Strategic Communication, B2B Sales, Marketing Communication, Sales Relationship, Confidence, Convincing Power, Inside Sales, Sales Business Development, Analytical Ability, Lead Generation, b2c Marketing, Negotiation Skills, Marketing, Retail Sales Marketing etc.

Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets

Looking for INTERNATIONAL Career.Apex Edu Tech is Leading overseas education counselor. We are a growing organization with dynamic and friendly work culture. Est. since 2001. We at APEX Counsel Students for Higher Education Abroad, Navigating them with the entire process of making a career plan, Coaching & Training for the entrance tests IELTS / TOEFL / PTE / GRE /GMAT> Follow Up leads from various sources > Guiding Student for UK / USA /Australia/ New Zealand & Singapore Universities.> Follow up with Students by Phone / Emails / SMS> Giving assistance to Students for their course related queries.> Facilitating complete application process.> Conducting public & In house Seminars for students and parents about study options in & visa formalities for US/UK.> Handling Spot admission for the students for USA, UK & Canada universities.> Registered student for tests like IELTS, TOEFL, GRE, and GMAT & SAT.> Meeting targets. Training Shall Be Provided GOOD INCENTIVES Preferred CANDIDATES FROM THE FIELD OF SALES AND MARKETING Skill Good Communication , Marketing and Negotiation skills.

Appointment ManagementThe Appointment Management for the respective center is a key responsibility of the CCE, details include the following: To effectively manage the appointments for the center on a daily basis To 100% adhere to the VLCC guidelines for appointment management To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner To coordinate with Center Head, Slimming & Beauty Head to plan & ensure the executions are booked proactively To ensure reminder call is made to the client a day prior to their appointments To handle conflict between Appointment Planner & Slimmers App appointment (if any)Telephone EtiquetteThe CCE is responsible for following the VLCC Telephone Etiquette guidelines, details as follows : To 100% adhere to the VLCC guidelines for call opening and closing To maintain a professional tone of voice that represents the VLCC brand values To answer every call within 3 rings & maintain English as our official language of communication To adhere to the right call hold & transfer standards To para-phase where required to establish understanding with customer request While transferring a call, ensure you speak to the concerned person/staff/dept head and then connect the call To summarize the call details to the satisfaction of the customer requiremen

Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include: greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies

Receptionist cum Customer care ExecutiveMin. Experience: 1 year in customer care & Front deskHandling of ReceptionFollow up call to ClientsImmediate JoinerSalary between 22,000 to 25,000Office Hours: Mon - Sat (10:30 am to 7:00 pm)Female

Introducing the patients and giving them a brief about our company and our services. Guiding and assisting them through all their queries and being available for them at all stages. Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts. Discuss with patients and family members about their health problem or any healthcare related queries. Educate patients about their condition, medication, and give them specific instructions. Present and follow-up with patients care plan and address their personal health care needs. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience. Keeping the patient informed about all their health progresses and performances. Check-in on patient regularly and evaluate and document their progress. Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions. Attend ongoing training and courses to keep abreast of new developments in health care. Assist with securing funding for medical care as required. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations.

-Obtaining and updating lists of individual contact details.-Calling active and budding client to encourage the purchase of iteam.-Addressing clients uncertainties,grievances and suggestions on time.-Noting important details of each conversation.-Communicating verbal acceptance of offers to our sales team for closing.-Recording all successful and unsuccessful attempts to close sales.

Outbound Sales specialist to cold call the clients and arrange meeting for sales team

Collect desired information from the clients and maintain.Explaining the services offered by the company.Obtaining customer information and other relevant data.Maintaining the database of the customers.

- Speak to leads and address their queries regarding a home loan.- Help the customers in their end-to-end Home Loan process.- Understand the customer requirement and feasibility in detail to suggest optimumhome loan options.- Call/Meet potential leads to convert them and sell them the Home Loans plans.

We are looking for 2 Tele Calling Executive Posts in Borivali West Mumbai with deep knowledge in Good Command over Language and Required minimum Educational Qualification is : Higher Secondary. Calling Clients, explaining products and services. Make appointments, convert sale and lead generation.

Should be from travel industry , capacity to handle independent ticket booking, domestic and international tours exposer to EXcell for MIS ESSENTIAL. KNOWLEDGE OF TALLY SHALL BE ADDED ADVANTAGE Our Web : kgtourntravels

* Fixing appointments for financial Product* Client calling for all types of loans.* Client Meeting for all types of loans.* Explain About all types of loans process.* Convince for getting Loan.* Candidate should have tele calling experience from Banking or Loanindustry

1) Candidate must have good communication skill2) Candidate have knowledge of Digital marketing3) Call to customer and give them product information4) Candidate must have knowledge of Share post on Instagram, and Facebook

Opening for Tele-caller (only for female candidates)Qualification - SSC passed Experienced - 0 to 2 yrsRoles & Responsibility> Contact individuals to ask for donations.> Should be able to explain the donation benefits to the Donor.> Record donors transaction details of the donation made online.Prior experience in Tele calling/ NGO would be an added advantage.Perks - Monthly incentivesDaily IncentivesMonthly RewardCertificatesTravelling AllowancesRefreshmentsMonthly Fun ActivitiesJob Types: Full-time, Salary: 8,000.00 - 12,000.00 per month

A Tele caller must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone and will be responsible for generating walk-ins. Duties and Responsibilities Explaining the product features to prospective students Fixing appointment for further counseling Calling on leads generated through different sources Generating Walk-ins Outbound calling Cold calling for lead generationSkills Required Good Communication and coordination skills Should be target oriented, focused, proactive and keen Learner Excellent computer knowledge Experience in the field of education is an add on.Education Requirements High school or equivalent

MAX EDUTECH SOLUTIONS an IT Training organization based in Pune & Mumbai.Currently we have Opening for Tele counselor/Tele Caller for Mumbai LocationPlease find below the JD for the same:1. Giving information about the courses running by the Institute2. Fixing up the meeting. 3. Attending all the incoming calls and Outgoing calls. 4. Maintaining database of the inquiries received (walk-ins) 5. Maintaining all the documents.6. Daily follow-up of the inquiries 7. Handling the Telephonic & walking candidate who comes for an inquiry. 8. Giving career guidance by which students get enrolled with the institute. *Must have good communication skills.*Only Female candidates can apply*Location: 215/216,Midas,Sahar Plaza, JB Nagar, Andheri (East).Mumbai 400059.*Salary : Based on your last salary drawn*Office Timings : 10.00 AM to 7.00PM* Working Days : Mon - Sat