Customer Support Executive Female Jobs in Mumbai

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

*LINGUISTIC GIRLS ONLY*VERY Urgent requirement in *EUREKA FORBES VIDEO CALL EXECUTIVE*... *Salary 42000 Gross, 40000 inhand*.Timing 9am to 6pm.10am to 7pmRequirement: *2 video call Representative* *HSC* Language:*MALAYALAM+ENGLISH**Good English Comm skill and minimum 6 months Any sales experience*.

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

1. Act as a central point of contact between customers and the hardware support team, facilitating efficient communication and issue resolution.2. Create and manage issue tickets in the Hardware/Software support system, documenting customer-reported problems and assigning tasks to the Hardware/Software support team.3. Prioritize and schedule hardware/software support tasks based on the urgency and impact on customer satisfaction.4. Monitor the progress of assigned tasks and ensure timely resolution, keeping customers informed throughout the process.5. Collaborate with Hardware/Software support specialists to gather relevant information for issue resolution and provide detailed updates to customers.6. Escalate critical hardware/Software support issues to higher levels of technical support or management when necessary.7. Conduct post-resolution follow-ups with customers to ensure satisfaction and gather feedback for continuous improvement.

Remote job English Hindi compulsory

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.

Job Summary: We are looking for a dedicated Customer Success and Operations Specialist to join our team. This role involves ensuring customer satisfaction through direct communication and managing daily operations via our online platform. The ideal candidate will be customer-oriented, detail-focused, and capable of multitasking in a fast-paced environment.Key Responsibilities:Customer Success:Engage with customers via phone calls to provide support, address inquiries, and resolve issues promptly.Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention.Educate customers about product features, benefits, and updates to enhance their user experience.Collect customer feedback and relay it to the relevant departments for continuous improvement.Operations Management:Manage day-to-day operations through our online platform, ensuring smooth and efficient workflow.Monitor and update operational processes, including order processing, inventory management, and logistics coordination.Troubleshoot operational issues and implement solutions to enhance efficiency.Collaborate with internal teams to streamline operations and improve service delivery.Reporting and Analysis:Generate and analyze reports on customer interactions, operational performance, and key metrics.Identify trends and areas for improvement to optimize customer success and operational processes.Provide regular updates and insights to management on customer success and operational activities.Requirements:Proven experience in a customer success or operations role, preferably in a similar industry.Excellent communication and interpersonal skills, with a strong customer-focused mindset.Proficiency in using online platforms and CRM systems to manage operations and customer interactions.Strong problem-solving abilities and attention to detail.Ability to multitask, prioritize, and manage time effectively in a dynamic environment.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

To Handle enquiries for Calibration

Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls

Answering phones & explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Hiring for 5 Customer Care Executive Jobs in Bandra East, Mumbai,Customer Care, Customer Support,Inbound Customer Service, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, B.A, B.Com, B.Sc with Good knowledge in Customer Care, Customer Support,Inbound Customer Service and Good English etc.

1. Answering calls and resolving queries about product or company.2. Manage inbound and outbound customer calls in a timely manner 3. Maintains operations by following policies and methodology and functional changes. 4. Keeps up quality service by adhering to organization guidelines. 5. Responding to inquiries concerning things or the organization 6. Identify customers needs and wants, clarifying information whenever possible6. Meeting daily targets of 250 Productive minutes.7. Maintaining client or other data on excel on regular basis.

requirement for Customer Support Executive. Handling and solving customer queries, filling up forms, handle front desk, handle customer service complaints.

Appointment Setting: Schedule appointments of our students, ensuring all necessary details are communicated.Maintain Records: Accurately record and maintain call logs, customer information, and details of interactions in the company's CRM system.Professional Development: Stay updated on product knowledge, industry trends, and sales techniques through training and development programs.Outbound / Incoming call Calling: Initiate outbound and attending incoming calls to prospective students using a provided list or database.

Urgently Requirement for Customer Service Representative. Computer Knowledge Must and Talking to Customer On Phone Callfluent English & Good Communication Skills

Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)

Customer care executive (Female).Email and phone support.Age: 20 - 25 years.Qualification: Graduation BA / BCom / BSc.Experience: 1 to 2 years.Languages: Better English written and oral communication.Arabic reading and writing will be added advantage.Ready to join soon.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.